C. Wimberley Chevrolet Buick GMC - Service Center
Dowagiac, MI
508 Reviews of C. Wimberley Chevrolet Buick GMC - Service Center
Routine Scheduled Maintenance Stop in last Saturday to get my 2017 Silverado oil change and tire rotation. The service was excellent like always. Terri takes care of me with exce Stop in last Saturday to get my 2017 Silverado oil change and tire rotation. The service was excellent like always. Terri takes care of me with excellent customer service. I was there about 20 minutes and back down the road again. Thanks again for taking care of my Silverado and giving excellent customer service!! More
turns out it was a factory recall They scheduled us a loaner, and when we dropped it off at 5:00 pm they got right on it. It was finished the next day. They scheduled us a loaner, and when we dropped it off at 5:00 pm they got right on it. It was finished the next day. More
They do good work but When getting an oil change even if make an appointment it usually always an hour to hour and half wait time. And once your free oil changes and things When getting an oil change even if make an appointment it usually always an hour to hour and half wait time. And once your free oil changes and things are up they are pricey. But they have great customer service people and a waiting room with a tv to help with your wait time. More
Oil Change The service people completed my oil change in a timely manner. The oil change was free and so is the car wash. My sales person greeted me and was fr The service people completed my oil change in a timely manner. The oil change was free and so is the car wash. My sales person greeted me and was friendly. More
Basic service I was greeted with a smile and kind words! She got me checked in quickly and I went to the waiting room. She let me know I had a nail in my tire and l I was greeted with a smile and kind words! She got me checked in quickly and I went to the waiting room. She let me know I had a nail in my tire and let me know when car was complete! More
They are always very professional. I had my truck in for service and they already knew about a recall that needed done and performed it while it was there! Their service staff are sin I had my truck in for service and they already knew about a recall that needed done and performed it while it was there! Their service staff are sincere and work hard to be sure everything is done as requested and on time. Thank you!! More
Terrible experience Bought my vehicle from them in 2016. One month after purchasing my vehicle the air conditioning went out so they recharged it and added a dye to see i Bought my vehicle from them in 2016. One month after purchasing my vehicle the air conditioning went out so they recharged it and added a dye to see if there was a leak. Air worked until the following summer then it went out again. When I took it back they said it was no longer under warranty (even though it originally went out right after I bought it and they were aware of the issue). Then, they said my car was consuming oil. I did numerous consumption tests and they said after 4-5 that they would submit a claim to GM to fix the issue. After several tests, miraculously they claimed my car was no longer consuming oil. Lastly, I had to have my Camshaft actuator replaced, 8 months later my car was messing up again so I took it in. They couldn’t find anything wrong. Three days later my check engine light came on so I had to take it back. This time it was my Camshaft sensor/gear and quoted me $725.00 but said they couldn’t get the part because GM is on strike. I was able to get a quote from another dealership for MUCH cheaper ($440.00) and they had the parts in stock. Can’t help but feel like I’ve been manipulated and ripped off buy this place. More
Very friendly Great to work with, go out of there way to make sure you are satisfied , when you call for service they try to get you an appointment that works with Great to work with, go out of there way to make sure you are satisfied , when you call for service they try to get you an appointment that works with your schedule More
Great Good job guys just remember to focus on the details. I got an update that my truck had a recall however it was not put on the work order. We will get Good job guys just remember to focus on the details. I got an update that my truck had a recall however it was not put on the work order. We will get it on the next oil change though. More
Not just an Oil Change A simply oil change and you can catch up with the Sales staff on all the new changes with the new models cars/trucks while you wait. Service and Sale A simply oil change and you can catch up with the Sales staff on all the new changes with the new models cars/trucks while you wait. Service and Sales are pleasant and professional. If you ever need service come to Dowagiac and see C. Wimberley they will take care of you. More