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C&S Car Co.
Waterloo, IA
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368 Reviews of C&S Car Co.
Scott made this the best car buying experience I have ever had. He was very knowledgeable of Subarus and the process of buying one online. He was prompt and communicative, and when I came in to pick up t ever had. He was very knowledgeable of Subarus and the process of buying one online. He was prompt and communicative, and when I came in to pick up the car it was a quick and simple event. Dealing with Scott was a transparent and hassle-free purchase. More
Rick Jones and Jeff Brymer gave us a great buying experience. Rick was quick to reply to text messages when we were shopping and even though they did not have the car Rick quickly found us the Kona experience. Rick was quick to reply to text messages when we were shopping and even though they did not have the car Rick quickly found us the Kona we wanted. It was easy to agree on a price and they got the kona we wanted to their store in 2 days. Jeff got us through the paper work and the usual pitch about extended warranties etc. Sensing how adamant I was against his proposals he turned his presentation into a good natured give and take. Jeff, my wife and I were having so many laughs one of his co workers had to pop her head in to see what was going on. Jeff is Dolphins fan and his parting words were “You know why Dan Marino is so healthy? He has an extended warranty” In the following week Rick texted us several times to see how we’re getting along with the Kona More
Scott did a great job, second car I have worked with Scott on. Contacted him by text, we went back and forth a bit about which car I was looking for and Scott was all over it, found one, sent all neede Scott on. Contacted him by text, we went back and forth a bit about which car I was looking for and Scott was all over it, found one, sent all needed upfront paperwork to get done, filled out and in one month of him ordering the car I had it and all done professionally and efficiently. Very good experience, and like what I said to Scott as I was leaving is that I'll see em in a couple years and we'll do this all over again. Thanks C&S for doing a great job with retaining good workers like Scott. mike More
Everyone at this dealership is amazing. They All know exactly what they are doing. Service is always Awesome and timely. Sales People are Definitely about listening to your needs and don't They All know exactly what they are doing. Service is always Awesome and timely. Sales People are Definitely about listening to your needs and don't push . Great Pkace! More
We have purchased two new Outbacks from C&S; the first in 2015 and the most recent last month. The first time, we shopped 6 or 7 Subaru dealers in a radius from our home, one being our local dealer only a fe 2015 and the most recent last month. The first time, we shopped 6 or 7 Subaru dealers in a radius from our home, one being our local dealer only a few miles from us, and finally choosing C&S which is a 2-hour drive for us. Scott Thurn at C&S did such a genuine, terrific job in all aspects on the first purchase, we never considered going elsewhere this time. Things were as great this time. Scott KNOWS his stuff and is a pragmatic, nice person. Instead of the sinking anticipation of having to listen to the typical car sales person tactics, we truly looked forward to seeing Scott again and working with him. He thinks outside the box and is savvy on things like getting vehicles from other dealers, even in this crazy used car market. For both of our purchases, Scott delivered remarkable early on his estimate. A pleasant surprise was Cody the finance person. He is a down-to-earth, practical sort of person. He did not hard sell anything, which put is at ease. He was very patient in answering questions and crunching numbers (I am an accountant, so I was probably driving him nuts!). Being at such ease allowed is to listen and internalize some options and make the best choices for us. Overall, we are elated with C&S and strongly urge anyone we know to forget the local Subaru dealer and drive to Waterloo!! More
We called C&S to inquire about a specific vehicle that we had on order with another dealership. We had decided to end our relationship with the previous dealer due to dishonesty in the finance department. Pa had on order with another dealership. We had decided to end our relationship with the previous dealer due to dishonesty in the finance department. Patty was helpful and informative, and she found us the exact same make, model and year of car that we had on order. We were able to pick it up two days later. Financing and approval through Hyundai could not have been easier, contrary to what we were told with the previous dealership. I’m very happy with my new car! Thank you! More
Very pleasant experience. And efficient in the process. Great sales staff and particularly Scott Thurn, our sales person. And efficient in the process. Great sales staff and particularly Scott Thurn, our sales person. More
Essau was great to work with. He answered all my questions and really had a lot of knowledge about the vehicle I was test driving. I would recommend working with Essau and C &S Ca He answered all my questions and really had a lot of knowledge about the vehicle I was test driving. I would recommend working with Essau and C &S Car Company. Love my new 2020 Palisade. Hope to do business with them in the future. More