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Byers Volvo Cars

Columbus, OH

Overview
Employees
Reviews
Vehicles
4.9
257 Reviews
Byers is family owned and operated and has been service Central Ohio in the transportation industry since 1897!
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301 N Hamilton Rd

Columbus, OH

43213

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Showing 257 reviews

June 23, 2024

Joe was very helpful, finding the right model, presenting great financial package; actuating us w/features. More

by Bill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Arrasmith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 25, 2024 -

Byers Volvo Cars responded

Hi Joe, thank you for leaving us a review! I'm so glad to hear that you had an enjoyable experience working with our team and that we were able to find the right model for you and present a great financial package. We strive to make sure every customer receives excellent service and we're happy to know we succeeded with you. Thank you for choosing Byers, we appreciate your business!

June 21, 2024

This is the second car I have bought with Dustin. He is the best and is so easy to work with. I will continue to buy my cars from him! More

by Kdavidek1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dustin Stygler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 21, 2024 -

Byers Volvo Cars responded

Thank you for choosing Byers and for taking the time to leave a positive review, we're thrilled to have you as a returning customer! We consider ourselves lucky to have Dustin on our team - his dedication to providing top-notch service is an asset to us and our customers. We appreciate your loyalty and look forward to serving you for all your future car needs!

June 21, 2024

Dustin was great as usual in having the proposed financing completed before I got to the dealership . Additionally, he had both vehicles prepared to test drive. The process was very seamless and the More

by Tony10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dustin Stygler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 25, 2024 -

Byers Volvo Cars responded

Thank you for this wonderful review, we are delighted to know that you had a seamless and enjoyable experience with us! We couldn't be happier to hear that Dustin exceeded your expectations by having everything prepared for you. We value your continued trust in us and look forward to supporting you in the future. Take care!

June 20, 2024

Everyone I worked with was so kind and helpful. Great customer service. I can’t wait to start driving my new car. More

by abby.johnson72
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Arrasmith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 21, 2024 -

Byers Volvo Cars responded

We are delighted to hear that you had such a great experience with our team here at Byers! Our goal is to provide top-notch customer service and it sounds like we hit the mark with you. We are so excited for you to start driving your new car and we know you will love it just as much as we do. Thank you for choosing Byers and please let us know if there is anything else we can assist you with in the future.

June 19, 2024

Everything was very transparent, which made it easy to arrange the purchase. Mr. Marcum was especially helpful. More

by hoffma
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Geeding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Marcum
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 21, 2024 -

Byers Volvo Cars responded

Thanks for choosing Byers, we're thrilled to hear that your purchase experience was transparent and seamless. We're glad that Mr. Marcum could assist you and make the process even easier. Your satisfaction is important to us and we hope you continue to choose Byers for any future purchases.

June 18, 2024

How was fantastic- bought the car from out of state and he went above and beyond! More

by ShKa
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joe Arrasmith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 18, 2024 -

Byers Volvo Cars responded

Thank you for choosing Byers for your recent car purchase! We are so delighted to hear that our team went above and beyond to ensure a fantastic purchasing experience, especially since you were buying from out of state. We truly appreciate your trust and confidence in us. Please let us know if there is anything else we can assist you with in the future. Thank you again for your five star review!

June 18, 2024

Ralph did an outstanding job! ! The finance person did also. We love the vehicle we choose!! More

by TheWeavers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Geeding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Stygler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Marcum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Arrasmith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Sanchez
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Jun 18, 2024 -

Byers Volvo Cars responded

Thank you for choosing Byers and for taking the time to share your experience, Ralph! I couldn't agree more - our finance team is top-notch and we're so happy you found a vehicle that you love. We look forward to serving you in the future and being a part of your journey with your new vehicle. Thank you again for choosing Byers!

June 11, 2024

Joe was very easy to do business with. He anticipated all of my wife's needs. More

by pborden2012
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Arrasmith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2024 -

Byers Volvo Cars responded

Thank you for choosing Byers, we are delighted to hear that our team member Joe provided exceptional service during your visit. We strive to anticipate and meet the needs of all our customers and it is wonderful to know that Joe was able make such a positive impression. We appreciate your feedback and hope to have the opportunity to work with you again in the future.

June 10, 2024

Ralph made what is usually a dreaded process a positive experience. He was very thorough, professional and knows the Volvo products very well.. He took the time to help me get setup before I left and even More

by ddlandrews1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Marcum
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 18, 2024 -

Byers Volvo Cars responded

Thank you for your highly positive review, we are delighted to hear that you had a great experience with Ralph at Byers. Our team takes pride in providing exceptional service to our customers and it's wonderful to hear that Ralph went above and beyond to make sure you were taken care of. We feel fortunate to have Ralph as part of our team, his in-depth knowledge of Volvo products is truly an asset. We are thrilled that he was able to assist you during your visit and made the experience a positive one. Going above and beyond is what we strive for when it comes to our customers.

May 31, 2024

Joe was fantastic, so was Jason and Mark, it’s nice to now you guys have fun at work but can still be serious, you don’t see that much nowadays, your only as good as your weakest link, these guys were pro More

by dekalb11
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dustin Stygler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Arrasmith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Zambito
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Jun 03, 2024 -

Byers Volvo Cars responded

Thank you for leaving us such a kind review, we appreciate the time and effort you took to share your experience with us, Joe. It was a pleasure having you visit our store. We agree that having a balance between fun and professionalism is crucial in providing our customers with the best experience possible. Your mention of Jason and Mark brings a smile to our faces as we know they take pride in their work and always strive to deliver top-notch customer service. Your praise means a lot to us and it only encourages us to continue providing excellent service. We are thankful for your support and hope to see you again soon at Byers! Have a fantastic day ahead!

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