Byers Toyota - Service Center

Had a rebuilt transmission put in my vehicle, weeks later reported issues. Vehicle was seen twice since. Both service advisors I worked with in the past concerning my issues and were tracking this are sudden reported issues. Vehicle was seen twice since. Both service advisors I worked with in the past concerning my issues and were tracking this are suddenly not there. Either fired/quit. The advisor I last had was not professional. The new transmission, only 3 months old is still giving me issues and is not yet resolved. I requested to speak to a manager and was turned away and told they wont see me and were busy, very unprofessional. Especially as a repeated customer and one who you just received over 7k from. I was not even offered a call or a good time I could speak to them. Just turned away and was put off on a mechanic advisor instead, who was nice but promised a checkup call and it didn't happen. I have taken numerous hours/days off of work to resolve this matter. I was promised a follow up call this past Monday, never got that call. More

Excellent in customer service and follow up. Their service department is excellent also and never pressure you in to repairs that aren’t necessary. Their service department is excellent also and never pressure you in to repairs that aren’t necessary. More

Byers staff are always friendly and pay attention to detail. I highly recommend them to friends and family. detail. I highly recommend them to friends and family. More

Great customer service and got me in and out at fast timing. Would highly recommend them timing. Would highly recommend them More

They were Great to work with! I had a good experience I would use them again. I had a good experience I would use them again. More

The Service Associate was attentive and customer oriented. Identified the problem and had it quickly corrected, Jameson was my service agent but not listed below under Service Dept. Give him 5 stars oriented. Identified the problem and had it quickly corrected, Jameson was my service agent but not listed below under Service Dept. Give him 5 stars. More

Great service and personable. Love when she came out to put a face to the name. We had only talked on the phone. Love when she came out to put a face to the name. We had only talked on the phone. More

They do a good job. They seem Honest. Very good when dealing with my husband They seem Honest. Very good when dealing with my husband More

Tara was nice. Got the job done quickly. Very nice showroom and service center. Easy in and out Got the job done quickly. Very nice showroom and service center. Easy in and out More