Byers Toyota - Service Center

dishonest If I could give 0 stars I would. My personal mechanic called to order a part. The only thing I needed was a part. It turns out there was a recall If I could give 0 stars I would. My personal mechanic called to order a part. The only thing I needed was a part. It turns out there was a recall and Byers offered to fix it for me. They asked that I sign a waiver saying if there was anything else to fix they could at expense to me. It was already agreed between the my personal mechanic and Byers that all that was needed was that part and nothing else was wrong, so the car did not need an evaluation. I had to have the byers service assistant call my personal mechanic before this was settled. I feel that byers is trying to up-sell and make a buck. Well, I'll tell you, in the long run you will loose money because I no longer trust your service assistance and what they recommend. I will always question and second guess their advice. More

Good experience; however, the noise in the dash was not evid The noise in the dash was not evident during the inspection. I was told that since I had informed them, if the noise continues it will be covered. The noise in the dash was not evident during the inspection. I was told that since I had informed them, if the noise continues it will be covered. More

Maintenance at Byers As always, the service Department at Byers Toyota is simply wonderful. I cannot recommend the service personnel too highly!! Things were done quickly As always, the service Department at Byers Toyota is simply wonderful. I cannot recommend the service personnel too highly!! Things were done quickly (I arrived a little early to no problem). More

Service is fast, friendly and trustworthy. Josh is the best. I trust him with my service needs. They are fast and dependable. I don't take my vehicle anywhere else. Highly recommend. Josh is the best. I trust him with my service needs. They are fast and dependable. I don't take my vehicle anywhere else. Highly recommend. More

I alyas take my Toyota cars to this dealership. I have been taking my Toyota cars to this dealership since early 2000s. A long ago there was a service manager named Eric Bates, he was par excellent I have been taking my Toyota cars to this dealership since early 2000s. A long ago there was a service manager named Eric Bates, he was par excellent. Even current crop also provides me with excellent service They answers all my questions honestly. Even buying vehicles were made easy. I bought three vehicles from this dealership. Christian Norman and Chris Gorden help me to navigate the maze of information. In service Tara and Josh very thorough and helpful. Also, save me money applying discounts or coupons which I did not aware. Great job guys!! More

Great first experience Phil and the entire service team were great! Very friendly and I did not feel pressured. I was able to get in and out in about 1 hr. and kept infor Phil and the entire service team were great! Very friendly and I did not feel pressured. I was able to get in and out in about 1 hr. and kept informed along the way. Great experience all around. More

Quick and easy! Great staff always friendly, from the salesperson to the service to the finance. I just bought my 9th Toyota first from Buyers I will recommed your de Great staff always friendly, from the salesperson to the service to the finance. I just bought my 9th Toyota first from Buyers I will recommed your dealership and be a repeat customer. Thank you!! Sincerely Mike Shrodes More

Went the extra mile Came in for an oil change and as usual, they checked my vehicle over. While waiting in the lobby, the service advisor came in to report that there wa Came in for an oil change and as usual, they checked my vehicle over. While waiting in the lobby, the service advisor came in to report that there was a problem with an axle seal. This was a $300+ repair. The service advisor noted that my vehicle had an extended warranty and made the necessary calls to have this repair covered by the warranty. To be honest, I forgot I even had any warranty left! So I really appreciate the efforts of the service advisor. Walked out and paid just the cost of the oil change. More

Tara is the reason we deal with Byers and not a dealer close Tara has always been able to help get everything we needed done. We will continue to come to Byers Delaware because of people like Tara. Thank you Tar Tara has always been able to help get everything we needed done. We will continue to come to Byers Delaware because of people like Tara. Thank you Tara. More

1st Service Visit! With very little notice, Tara and the Service Team at Byers fit my 2012 Tundra in for a 60K service. From the minute I pulled up to the service door With very little notice, Tara and the Service Team at Byers fit my 2012 Tundra in for a 60K service. From the minute I pulled up to the service door I felt taken care of. Josh greated me for the intake and Tara took it from there. A part needed to be ordered and Tara called within a day or two to let me know it had arrived. Great follow up! (Which isn't always the norm at other dealerships). All in all... an excellent service experience! More