Byers Toyota - Service Center

Josh and the crew always do a great job! They're the reason why I bought another Highlander. They're the reason why I bought another Highlander. More

My first experience with Byers was very positive great people beautiful dealership their work ethic is spot on thanks so much. people beautiful dealership their work ethic is spot on thanks so much. More

Work completed as promised and I was kept up to date on progress while my car was in the shop. Super helpful staff. progress while my car was in the shop. Super helpful staff. More

Exceptional customer service, timely updates, and quality service make me a loyal customer. I highly recommend Byers Toyota, Delaware. service make me a loyal customer. I highly recommend Byers Toyota, Delaware. More

Had a rebuilt transmission put in my vehicle, weeks later reported issues. Vehicle was seen twice since. Both service advisors I worked with in the past concerning my issues and were tracking this are sudden reported issues. Vehicle was seen twice since. Both service advisors I worked with in the past concerning my issues and were tracking this are suddenly not there. Either fired/quit. The advisor I last had was not professional. The new transmission, only 3 months old is still giving me issues and is not yet resolved. I requested to speak to a manager and was turned away and told they wont see me and were busy, very unprofessional. Especially as a repeated customer and one who you just received over 7k from. I was not even offered a call or a good time I could speak to them. Just turned away and was put off on a mechanic advisor instead, who was nice but promised a checkup call and it didn't happen. I have taken numerous hours/days off of work to resolve this matter. I was promised a follow up call this past Monday, never got that call. More

Excellent in customer service and follow up. Their service department is excellent also and never pressure you in to repairs that aren’t necessary. Their service department is excellent also and never pressure you in to repairs that aren’t necessary. More

Byers staff are always friendly and pay attention to detail. I highly recommend them to friends and family. detail. I highly recommend them to friends and family. More

Great customer service and got me in and out at fast timing. Would highly recommend them timing. Would highly recommend them More

They were Great to work with! I had a good experience I would use them again. I had a good experience I would use them again. More

The Service Associate was attentive and customer oriented. Identified the problem and had it quickly corrected, Jameson was my service agent but not listed below under Service Dept. Give him 5 stars oriented. Identified the problem and had it quickly corrected, Jameson was my service agent but not listed below under Service Dept. Give him 5 stars. More