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Byers Toyota - Service Center

Delaware, OH

4.5
1,303 Reviews

1,303 Reviews of Byers Toyota - Service Center

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June 04, 2025

Great service Very professional Great service was provided by all the staff. They took the time to explain what was done and what needed to be done. More

by James1950
Recommend Dealer
Yes
June 02, 2025

Excellent service, great, great service man. I really enjoy dealing with you folks. Best dealership I ever experienced and I’m 68 years old. More

by don100456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2025

Great speed, even better service. They have helped me with little issues and big ones. Easy to book and comfortable while waiting. You'll have no issues with this business. More

by Danny Mayo Jr.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025

Good personality, they did forget to check lights and I had a low beam out. So they had to run my truck back in. I was told no charge for headlamp replacement only 30.00 for the bulb. Bulb charge was 42.00 More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry, don’t remember names.
May 28, 2025

I asked for a car wash and it came back to me soaking wet completely still filthy looked like they had just spread it down with a hose next time. Just say the car wash isn't working make something up. I don' More

by Sumer.Corna
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gynnae Britton
May 27, 2025

2 hr oil change that I am charged for? I bought at Chesrown last car purchase and received free oil changes for the life of the vehicle. In ten years I never waited 2 hours for an oil chan More

by erinmiller740
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joirdan vaughan
May 21, 2025

Quick updates and great communication. Courtesy van is great I appreciate the service I didn't have to take a day off work to get my car serviced. More

by dana_urrutia
Recommend Dealer
Yes
Employees Worked With
I believe it was Scott
May 21, 2025 -

dana_urrutia responded

No

May 22, 2025 -

Byers Toyota responded

Thank you so much for your kind review! We're thrilled to hear that our quick updates and great communication made your experience seamless. We're especially glad the courtesy van helped you keep your busy schedule on track without taking a day off work. We appreciate your trust in us for your car service needs and look forward to serving you again!

May 17, 2025

Efficient and good customer service The service is always done in a timely manner and they don't pressure me to have services that I don't want to have More

by crbarton21
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gynnae Britton
May 19, 2025 -

Byers Toyota responded

Thank you so much for your kind words! We're thrilled to hear that you’ve had a positive experience with our service. Providing efficient and pressure-free service is something we prioritize, so knowing that we’ve met your expectations means a lot to us. We look forward to continuing to serve you in the future!

May 14, 2025

We got a good trade in price for our 2013 Corolla Sport and bought a 2024 Corolla LE. There's big scratch on the door but Shayne plans to contact us when the Dent Wizard guy is at Byers Toyota and get that More

by BlacklickCarol
Recommend Dealer
Yes
Employees Worked With
Shayne Becker
May 15, 2025 -

Byers Toyota responded

Thank you for your review and for choosing Byers Toyota to upgrade your vehicle! We're glad to hear you were satisfied with your trade-in experience and your purchase of the 2024 Corolla LE. We also appreciate your patience regarding the scratch on the door. Shayne is committed to ensuring it gets resolved with the help of our Dent Wizard technician. If you have any questions or need further assistance in the meantime, please don't hesitate to reach out. We’re here to help and ensure your experience with us remains a positive one!

May 13, 2025

Great very quick and explained everything and told me when my next appointment was. Gynnae Britton was good at her job More

by Daylon1959
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gynnae Britton
May 13, 2025 -

Byers Toyota responded

Thank you for your kind words! We're thrilled to hear that you had a great experience and found everything explained clearly. Gynnae will be so pleased to know her professionalism and dedication stood out during your visit. We look forward to seeing you at your next appointment!

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