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Byers Toyota - Service Center

Delaware, OH

4.5
1,339 Reviews
Call Service Center (740) 273-3998

1,339 Reviews of Byers Toyota - Service Center

Sort by
September 03, 2025

Byers is very easy to deal with. Service department was nice and friendly. Oil change and tire rotation went by quickly. More

by Joyce
Recommend Dealer
Yes
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August 31, 2025

Exemplary customer service Friendly environment that I would recommend to anyone for service Thank you More

by BRETTSPRING
Recommend Dealer
Yes
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August 30, 2025

They don’t listen to customers concerns about their vehicle poor customer service Will not bring my vehicle back to that dealership for anything More

by Toyota 24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Lewis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
1.0
This rating includes all reviews, with more weight given to recent reviews.
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August 30, 2025

Quick service, knowledgeable personnel. Great to deal with. Had all the answers to my questions. Thank you More

by Foamcapt40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 30, 2025

7am appointment for an oil change and tire rotation. Dropped it off the night before. Didn’t get finished until almost 3pm and I had to show up and pester them until it was finished. Didn’t rotate ti More

by db
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not listed
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August 30, 2025

Service experience was very good. “Jameson” was informative & knowledgeable. Work was completed in a timely manner. More

by jhuber5010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jameson
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August 23, 2025

Great service, Friendly, ready quicker than expected. Always friendly and good service at this location. More

by ohauntiej
Recommend Dealer
Yes
Employees Worked With
I believe his name was Michael.. very personable
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Aug 25, 2025 -

Byers Toyota responded

Thank you so much for your kind words! We're thrilled to hear you had a great experience with our friendly team and that we got your order ready for you so quickly. We look forward to seeing you again soon!

August 21, 2025

Friendly, fast, and efficient. Scheduling on line was easy-to-use. Availability was very nice. More

by jjtruluv328
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Mitchell
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Aug 25, 2025 -

Byers Toyota responded

Thank you so much for taking the time to share your experience! We're thrilled to hear that our team provided friendly and efficient service, and that our online scheduling system made things easy for you. Your feedback truly means the world to us and motivates our team to keep delivering excellent service. We appreciate you choosing us and look forward to serving you again soon!

August 14, 2025

Service on my wife’s Toyota was completed in the time frame that was given More

by Marty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 18, 2025 -

Byers Toyota responded

Thank you for sharing your experience. We're thrilled to hear that the service on your wife's Toyota was completed within the promised time frame. We value your trust and look forward to serving you again in the future.

August 10, 2025

When I arrived for my appointment there was no wait, no backup of overbooking. The service tech was pleasant, engaging and knowledgeable. He corrected the computer connection with my phone easily and imm More

by N.r.higgins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Moloney
Report | Print
Aug 21, 2025 -

Byers Toyota responded

Thank you so much for taking the time to share your wonderful experience! We're thrilled to hear that everything went smoothly from the moment you arrived. It's great to know our service tech was able to quickly resolve your phone connection issue and that you were pleased with the overall service and wash. Your feedback truly means the world to us, and we look forward to providing you with the same excellent experience on your next visit.

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