Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Byers Toyota

Delaware, OH

Overview
Employees
Reviews
Vehicles
4.6
2,555 Reviews
Byers Toyota is proud to serve all of your new and pre-owned vehicle needs! Byers Toyota is a proud member of the Byers Auto Group which has been serving central Ohio since 1897! We invite you to visit us in person, or online at byerstoyota.com! At Byers Toyota, it's our mission to provide high-quality and affordable cars, truck and SUVs to drivers throughout Delaware, Columbus and all of Central Ohio. We always go the Xtra Mile to ensure the complete satisfaction of our customers. You'll certainly enjoy the confidence that comes with a buying a car from a name you can trust! After all, that's how we've stayed in business as a family-owned and operated dealership for over 100 years! We also realize that shopping for your next car can be a stressful and time-consuming process, but we provide a pressure-free shopping experience that's unrivaled by dealerships throughout the Columbus, OH area!
Contact Dealership
View Awards

1599 Columbus Pike

Delaware, OH

43015

Directions

By Type

Showing 2,555 reviews

July 28, 2025

Always friendly, straight-forward and flexible, i have purchased multiple new and used cars from multiple Byers locations from 1990. More

by don.hall.dh63
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darryl Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colton Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 28, 2025 -

Byers Toyota responded

Thank you for your loyalty and kind words! We're so glad to have been a part of your car-buying experience since 1990. Hearing about your continued trust in multiple Byers locations truly means a lot to us. We look forward to serving you again in the future.

July 25, 2025

Was treated very nice and they were professional about getting us in and out quickly as we were in a rush More

by marko
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darryl Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Cain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 28, 2025 -

Byers Toyota responded

Thank you for sharing your experience! We're so glad to hear that our team treated you well and got you on your way quickly. Your time is important to us, and it’s great to know we could meet your expectations. We’d love to assist you again in the future!

July 25, 2025

Did not talk to service department in person ,always talked on phone.Told them that the car was being towed in do to not starting.Only had car 2 months. More

by joerisch1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not talk to above three people.
Report | Print
Jul 28, 2025 -

Byers Toyota responded

Thank you for sharing your feedback. I’m sorry to hear about the trouble with your car and the challenges you experienced while coordinating remotely with our service department. Please know we truly value your concerns and would like to help. If there’s anything further we can do to assist or clarify, don’t hesitate to reach out to us directly. Your satisfaction is important to us.

July 25, 2025

Friendly service rider, knowledgeable, gave me choices as to repairs and/or replacement. Fixed tire dash light at no charge. More

by Janet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 28, 2025 -

Byers Toyota responded

Thank you for sharing your experience! We're delighted to hear our service rider provided friendly, knowledgeable assistance and presented you with clear choices for repairs or replacement. It’s great to know they could also fix your tire dash light with care. Your trust means a lot to us, and we look forward to helping you again.

July 24, 2025

downside, spent 3 hours completing the lease process. Went to drive away and car displayed malfunctions. Had to have service department fix More

by 176lladams
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tony Patitu
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 24, 2025 -

Byers Toyota responded

Thank you for sharing your experience. I’m truly sorry to hear about the issues you faced with the lease process and the car malfunction. This isn’t the level of service we aim to provide, and I apologize for the inconvenience caused. Your feedback is important, and we’ll be reviewing this to improve our processes. If you have any further concerns, please don’t hesitate to reach out.

July 22, 2025

My advisor is the best! Pofessional and efficient. I always go to her and she is always the same. More

by Terpboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 23, 2025 -

Byers Toyota responded

Thank you for your kind words! We’re thrilled to hear that your advisor continues to provide you with professional and efficient service. Your trust and satisfaction mean so much to us. We look forward to assisting you again soon!

July 20, 2025

The sales representatives were friendly and courteous. They helped me get the car I wanted at a fair price. It was a pleasure doing business with them. More

by michael.raffio
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shayne Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher (CJ) Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 21, 2025 -

Byers Toyota responded

Thank you for your kind words! We’re thrilled to hear that our team made your car-buying experience enjoyable and helped you find the perfect car at a fair price. Your satisfaction means the world to us, and we’d love to assist you again in the future.

July 18, 2025

Great experience working with Kyle on the exact car I wanted in the color that I wanted. More

by tkohl65
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Cain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 21, 2025 -

Byers Toyota responded

Thank you for sharing your experience! We're thrilled to hear that Kyle was able to help you find the exact car you wanted in the perfect color. Your satisfaction means the world to us, and we appreciate your kind words. We look forward to assisting you again in the future!

July 16, 2025

Service is fast and thorough. The place runs like a machine. Very smooth. Always friendly. Excellent waiting area. I moved to the other side of town but still come to this loca More

by channyr1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeannie McNeely
Report | Print
Jul 21, 2025 -

Byers Toyota responded

Thank you so much for your kind review! We're delighted to hear that our fast and friendly service, along with our waiting area, continues to meet your expectations. It means a lot to us that you still choose this location despite being on the other side of town. Your support and trust motivate us to keep delivering outstanding service every time. We look forward to seeing you again soon!

July 16, 2025

The service used to be worth the 20 drive from dublin Not any more …. Last 3 services required a second trip VERY BAD Had our Land Cruiser for a week to replace the AC ..,, got it bac More

by Bobby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gynnae Britton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 21, 2025 -

Byers Toyota responded

Thank you for sharing your feedback. We’re sorry to hear that your recent experience didn’t meet your expectations. We truly value your time and patronage, and we aim to provide the best service every visit. If there’s anything specific you’d like to share, we’d love to hear from you directly so we can address any concerns.

1
2
...
256