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Byers Subaru Dublin - Service Center

Columbus, OH

4.6
607 Reviews
Call Service Center (614) 416-4465

607 Reviews of Byers Subaru Dublin - Service Center

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December 05, 2024

They were very quick and kept me informed about what was going on with the car. More

by WMJOSHARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
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Dec 19, 2024 -

Byers Subaru Dublin responded

Thank you so much for your kind words! We're glad to hear that you had a positive experience and felt well-informed throughout the process. It's our goal to provide efficient and transparent service, and your feedback means the world to us.

December 05, 2024

I like Byers service dept, they are reasonably priced and they excel at communication with the customer. They are fast and do great work. THey have treated me very well over my 4 Subarus More

by jprice25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Sneed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trisha Wolford Service
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Dec 19, 2024 -

Byers Subaru Dublin responded

Thank you so much for your kind words! We're thrilled to hear that you’ve had great experiences with our service department. Providing excellent communication, efficient service, and quality work are all things we take pride in, and it means a lot to know we’ve met your expectations. It’s been our pleasure to take care of your Subarus, and we truly appreciate your trust and loyalty. We look forward to continuing to serve you!

December 04, 2024

Timely, realistic, helpful, polite, professional, friendly, knowledgeable, encouraging… I always feel well treated…the work is always done well… More

by mikewhite.white
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
Report | Print
Dec 19, 2024 -

Byers Subaru Dublin responded

Thank you so much for your kind words! We’re genuinely thrilled to hear about your positive experiences and that you feel well-treated. Knowing that our work consistently meets your expectations means the world to us. Your feedback encourages us to continue delivering the highest level of care and professionalism. We truly appreciate your support!

December 03, 2024

Byers Subaru came through for me when I needed help. They were professional and kind. More

by A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
Report | Print
Dec 19, 2024 -

Byers Subaru Dublin responded

Thank you so much for your kind words! We are truly glad we could assist you when you needed help. It means a lot to hear that you found our team to be professional and kind. Your feedback inspires us to continue delivering the best care possible. If there's anything else you need, don’t hesitate to reach out!

December 03, 2024

The service department was very professional and efficient. They reached out to me to get my car in quickly and make sure that it was running properly. More

by kenneth.carr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
Report | Print
Dec 19, 2024 -

Byers Subaru Dublin responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our service department. Ensuring efficiency and professionalism is always our priority, and we're glad we could help get your car running properly. If you ever need anything in the future, we’re here to assist you!

December 01, 2024

Usually excellent service but failed to inflate tires although the sheet stated that they were inflated. More

by rharri17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
Report | Print
Dec 19, 2024 -

Byers Subaru Dublin responded

Thank you for sharing your feedback. We sincerely apologize for the oversight and appreciate you bringing it to our attention. Providing excellent service is always our priority, and we regret falling short in this instance. Please know that we are addressing this internally to ensure better accuracy moving forward. If there's anything further we can do to assist, please don't hesitate to reach out. Your satisfaction is very important to us.

November 30, 2024

Purchased 2 Foresters, 1 Crosstrek & leased 2 Outback Touring XT's. Same sales rep for past 6 years and just ordered 2025 Forester Touring from Zack. Satisfied since 2004 and will be trading my 2994 Fo More

by DBIER0
Recommend Dealer
Yes
Employees Worked With
Jon Haskins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Sneed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach in new car sales - outstanding!, Atef Behery, Ann Hill
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November 29, 2024

Service has been prompt and courteous with a good quality of work completed. I appreciate the loaner car during service. More

by REB4531
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trisha Wolford
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November 29, 2024

Very overpriced, pricing never matches the emails they send. Had to talk to three different people to get them to honor the advertised pricing from the email they send earlier in the week. More

by protom18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ann Hill
Report | Print
November 29, 2024

Service staff is courteous, professional, personable and reliable. Service times usually are less than anticipated More

by 7akaboah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
Report | Print
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