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Byers Subaru Dublin - Service Center

Columbus, OH

4.6
637 Reviews
Call Service Center (614) 416-4465

637 Reviews of Byers Subaru Dublin - Service Center

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December 21, 2024

Very prompt and courteous Very good at keeping you informed on what is going on More

by bkhen99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
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December 20, 2024

My salesperson Alex and the finance person Jesse were both extremely helpful and very kind. I appreciate them both! More

by zackary.henry1
Recommend Dealer
Yes
Employees Worked With
Alec, Jesse
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December 19, 2024

Every service representative we had was very polite, professional and helpful with our questions. A very good service experience More

by ccain004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Jackson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Jenkins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Miller
3.0
This rating includes all reviews, with more weight given to recent reviews.
Monte Curry
3.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Gaunt
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Gregory, Dave Mason, Ann Hill, Chad Braunbeck, Teresa Hoffman
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Dec 19, 2024 -

Byers Subaru Dublin responded

Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with our team. Providing helpful, professional, and friendly service is always our top priority, and it means a lot to know we met your expectations. We truly value your feedback and look forward to serving you again in the future!

December 19, 2024

Fantastic Service dept. Trisha is amazing and very good at communication. Large bright service area, friendly writers that welcome you and take care of your needs. Ample wai More

by ltelmo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Sneed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trisha W.
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Dec 19, 2024 -

Byers Subaru Dublin responded

Thank you so much for your kind words! It’s wonderful to know that you’re enjoying your car and that it feels as good as new. We’re delighted that the process was smooth and met your expectations. Your happiness truly means the world to us. Wishing you countless amazing moments with your car!

December 19, 2024

Teresa was phenomenal, best service experience we've ever had with a salesman. Everyone was very courteous and helpful. More

by Chris Taylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Sneed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Gaunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teresa Hoffman
Report | Print
Dec 19, 2024 -

Byers Subaru Dublin responded

Thank you so much for your kind words! We’re thrilled to hear about your positive experience and that you felt supported by the team. Your satisfaction means everything to us, and we’ll make sure to share your feedback—it will truly make their day! If there’s anything else we can do for you, don’t hesitate to reach out.

December 19, 2024

Quick, friendly and honest. Great service and facilities. I would recommend to all Subaru owners. More

by tjsharp1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
Report | Print
Dec 19, 2024 -

Byers Subaru Dublin responded

Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with our service and facilities. Your recommendation means the world to us, and we’re always here to provide the best care possible. Looking forward to assisting you again in the future!

December 19, 2024

Love it! Everyone is SO professional and attentive. The service lobby area is huge with many comforts. More

by janiecook73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
Report | Print
December 19, 2024

Fast service and very friendly staff! Keep you very well informed of progress of appointment. More

by NikkiNicoleD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
Report | Print
December 18, 2024

Outstanding. Courteous and engaged. Concerned about the customer’s understanding understanding and confidence in service out comes and reasons for need. Ourstandi More

by williams.26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
Report | Print
Dec 19, 2024 -

Byers Subaru Dublin responded

Thank you so much for your kind words and thoughtful feedback. It means a great deal to know that you felt supported and confident throughout your experience. Providing courteous and engaging service is always our priority, and it’s wonderful to hear that you felt cared for every step of the way. We truly appreciate your review and look forward to being here for you whenever you need us!

December 14, 2024

No issues with dropping my car off the night before. I was updated when it was time to pick up. Everything was done as said and no issues with checkout. Maria was awesome. More

by tmatzke34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria
Report | Print
Dec 19, 2024 -

Byers Subaru Dublin responded

Thank you so much for sharing your experience! We're thrilled to hear everything went smoothly and that you felt well taken care of. It's wonderful to know that everything met your expectations. We'll be sure to pass along your kind words. We look forward to serving you again in the future!

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