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Byers Subaru Dublin - Service Center

Columbus, OH

4.6
690 Reviews
Call Service Center (614) 416-4465

690 Reviews of Byers Subaru Dublin - Service Center

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February 22, 2025

I waited for my service and it was completed within an hour. Service adviser kept me updated. More

by n4sneds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
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Feb 24, 2025 -

Byers Subaru Dublin responded

Thank you for sharing your experience with us! We're so glad to hear that your service was completed quickly and that our service advisor kept you informed throughout the process. Providing efficient and transparent service is very important to us. If there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your support!

February 22, 2025

Very responsive and accurate service. Felt everything was done to help me no extra pressure More

by mlknell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean service
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Feb 24, 2025 -

Byers Subaru Dublin responded

Thank you so much for your kind words. We’re thrilled to hear you found our service responsive and supportive. Your comfort and satisfaction are always our top priorities, and it’s wonderful to know we could assist you without adding any pressure. If there’s anything else we can help you with, please don’t hesitate to reach out.

February 22, 2025

Maria was friendly and courteous and answered all my questions. Service was completed quickly. The waiting area was comfortable. More

by lalalanka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria
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Feb 24, 2025 -

Byers Subaru Dublin responded

Thank you so much for your kind words. We're thrilled to hear that Maria provided friendly and courteous service while addressing all your questions. It's wonderful that you found the waiting area comfortable and that the service was completed quickly. Your feedback means the world to us, and we look forward to assisting you again in the future!

February 20, 2025

Completely disappointed with the dealership. A brand new car has had the battery replaced twice, been towed from our home and had multiple error codes. Techs don’t know how to work on it. We hav More

by miller_trm
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob Miller
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 24, 2025 -

Byers Subaru Dublin responded

Thank you for sharing your experience. We truly apologize for the issues you've encountered with your new vehicle and the frustrations this has caused. This is not the level of service or support we strive to provide, and we completely understand your disappointment.

February 20, 2025

Courteous and professional service. The service center is efficient and thorough and provides timely feedback. More

by STEFANIAQUILTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tricia in service.
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Feb 24, 2025 -

Byers Subaru Dublin responded

Thank you for your kind words and thoughtful feedback! We’re thrilled to hear that you found our team courteous and professional. Providing efficient service and timely communication is something we take great pride in, and it’s wonderful to know we met your expectations. We look forward to assisting you again in the future!

February 19, 2025

Very good I enjoyed my time with Subaru. They addressed my issue pleasantly and in a time effective manner More

by MSMITH10131
Recommend Dealer
Yes
Employees Worked With
Sean
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Feb 19, 2025 -

Byers Subaru Dublin responded

Thank you so much for your kind words. We're thrilled to hear that you had a great experience with Subaru and that we were able to address your issue efficiently and pleasantly. Your satisfaction means the world to us, and we look forward to assisting you again in the future!

February 19, 2025

I’m always happy with my service at Byers. I can’t imagine going anywhere else. More

by mjschwarzkopf
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Lyle
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February 19, 2025

ordered tires ahead of time through the dealership. simple process and quick turnaround. was able to get my tires installed and all maintenance done at one appointment. great service! More

by kylie.seimet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Lyle
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February 13, 2025

Super service, attention to detail, answered my questions, did not feel rushed, very organized workspace and personable associates. More

by kate.hall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 19, 2025 -

Byers Subaru Dublin responded

Thank you so much for your kind words and positive feedback. We're thrilled to hear that you appreciated our service, attention to detail, and organized workspace. It's always our goal to ensure every question is answered and that no one feels rushed during their visit. Our team takes pride in creating a welcoming and personable experience for everyone. We truly value your support and look forward to serving you again in the future!

February 12, 2025

Very well organized and friendly! Water and snacks are a great touch as well. The staff keep you updated and are timely. Appreciate the car wash too! More

by ponyslider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 13, 2025 -

Byers Subaru Dublin responded

Thank you so much for your kind words! We’re thrilled to hear you enjoyed the water, snacks, and car wash, and that our team was able to keep you updated and on schedule. Providing a friendly and seamless experience is always our goal, and your feedback means the world to us. We look forward to serving you again in the future!

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