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Byers Subaru Dublin - Service Center

Columbus, OH

4.6
625 Reviews

625 Reviews of Byers Subaru Dublin - Service Center

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October 10, 2023

Clean, friendly, techs were very helpful in explaning every thing that was done and needed to be addressed. More

by mailellentoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
Oct 11, 2023 -

Byers Subaru Dublin responded

Thank you for your incredible review, we truly appreciate the 5 stars. Your positive sentiment towards our staff and technicians is greatly valued. We strive to provide a clean and friendly environment for all of our customers, so it means a lot that you noticed this during your visit! It's amazing to hear that the technicians were able to explain the work being done in detail. We want our customers to feel comfortable at Byers Subaru Dublin and are so glad they provided an enjoyable experience for you. We look forward to continuing to serve you and thank you again for choosing us!

October 10, 2023

They are always efficient and accommodating for my schedule. It is easy to make an appointment and get out of there quickly. More

by colatruglio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
Oct 11, 2023 -

Byers Subaru Dublin responded

Thank you for leaving us such a great review, we really appreciate your kind words! We strive to deliver efficient and accommodating service to all of our customers and we’re so glad you had a pleasant experience with us. It means the world to us that you made time out of your schedule to visit us and we thank you for trusting us to help keep your car in tip-top shape! If there's anything else we can do for you, please don't hesitate to let us know. Thanks again!

October 10, 2023

Quick and convenient service. Comparable rates. Pleasant space to wait for work to be completed More

by Jdemohodgins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
Oct 11, 2023 -

Byers Subaru Dublin responded

Thank you for your 5-star rating and kind review, we're so glad to have earned your business. We strive to provide a convenient experience that allows our customers to get back out on the road quickly! We just wanted to thank you for taking the time to leave us this wonderful feedback. We appreciate you noting the pleasant waiting area as well. Our main goal is always to make sure our customers are comfortable no matter what amount of time they need to wait with us for their vehicle repairs or maintenance. We hope you'll consider returning when you're in need of quality automotive service because we would love the opportunity to work again with you in the near future!

October 10, 2023

Brandon was such a tremendous help picking out my vehicle. And he made sure I didn't need anything else taken care of. More

by keychain_01
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2023 -

Byers Subaru Dublin responded

Thank you for leaving such a positive review about Brandon and your experience at Byers Subaru Dublin. We’re proud to have trustworthy professionals like him represent our company and delighted to hear that he made sure all of your needs were taken care of. At Byers Subaru Dublin, we strive to make customer service our top priority and are truly glad your visit was a successful one. Thank you again for your kind words - we hope to see you soon!

October 10, 2023

Tom crnko provides the best customer service, and keeps you informed of your vehicle and gets your vehicle back in minimal time More

by jeremy614
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom crnko , Greg Scott
Oct 11, 2023 -

Byers Subaru Dublin responded

Thank you for taking the time to leave us such an amazing review. We are so glad to hear that Tom was able to provide you with the best customer service and help you with your vehicle in a timely manner. We take great pride in making sure our customers receive excellent service during their visit, and are thrilled to hear all the wonderful things Tom did for you! We appreciate your feedback and are grateful that we have customers like you who take the time to share their experiences. Thank you again for choosing Byers Subaru Dublin!

October 08, 2023

Attentive, flexible, very friendly, conscientious, affordable, and reliable. Professional team with with consistently high customer service. More

by PJBJ32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Scott
Oct 09, 2023 -

Byers Subaru Dublin responded

Thank you for the five-star review and the kind words. We are delighted to hear that we exceeded your expectations, that our team was able to provide attentive and friendly service with exceptional customer support! We appreciate your recognition of our goal to make Byers Subaru Dublin your reliable and affordable destination for all your vehicle needs. We look forward to continuing to serve you with a commitment to quality and reliability.

October 07, 2023

This dealership is clean and comfortable. The people were courteous and efficient, and the waiting area was nice. I especially appreciated that the TV was OFF. Other people who were waitin More

by CJBRAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
Oct 09, 2023 -

Byers Subaru Dublin responded

At Byers Subaru Dublin, we go the extra mile to make our service guests feel welcome and comfortable. It's wonderful to hear that you took notice of how clean and efficient our dealership is, along with the professionalism of our associates. We're especially pleased that you appreciated the lack of a TV in the waiting area! That's something special that we offer our guests for peace and quiet while they wait for their vehicle. Thank you for your kind words about your Impreza service experience with us – it's always a pleasure working with you.

October 05, 2023

Pleasant staff; efficient system for oil changes. Comfortable waiting area.reasonable costs for oil change/tire rotation More

by HARRISS26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
Oct 06, 2023 -

Byers Subaru Dublin responded

Greetings and thank you for your kind words about Byers Subaru Dublin. We are humbled that you would take the time to share your positive experience with us! Our goal is to provide a hassle-free dealership experience for our valued customers, from efficient routine maintenance services to friendly staff members who make it easy to get what you need. We’re glad that your oil change and tire rotation service went off without a hitch while you were in our comfortable waiting area. Your feedback reaches us at an opportune time as we are continuously striving to become even better in providing top-of-the-line customer service and great value – thanks again for taking the time to let us know how we’re doing!

September 30, 2023

In and out in a short time . Service rep was kind and helpful. Cashier was friendly and helpful. More

by MABTHOMP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
Oct 02, 2023 -

Byers Subaru Dublin responded

Thank you for your five star review of Byers Subaru Dublin! We appreciate your taking the time to review us and give us such a favorable rating. Our goal is to provide our customers with excellent customer service at every step of their journey with us, from sales to service, and we're glad that you felt that on your visit. We also strive for fast and efficient turnaround times for services, so we're thrilled to hear that was the case for you! We thank you again for leaving such a kind review, and we hope to see you soon!

September 26, 2023

Disappointing that my car goes in for service and comes out worst than when it went in. Slow process to fix it! More

by CLFPPG
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Danni, Ann Hill
Nov 15, 2023 -

Byers Subaru Dublin responded

Thank you for bringing your concerns to our attention, we truly apologize for the disappointing experience you had when getting your car serviced. We strive to provide exemplary customer service with efficiency and hope that you will give us a chance in the future to prove it so that we can restore your confidence in us. If there’s anything more that we can do for you, please don’t hesitate to reach out!

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