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Byers Subaru Dublin - Service Center

Columbus, OH

4.6
626 Reviews
Call Service Center (614) 416-4465

626 Reviews of Byers Subaru Dublin - Service Center

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November 25, 2023

Quick in / out for a simple oil change service. Check in and checkout in eventful. More

by contecrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
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Nov 27, 2023 -

Byers Subaru Dublin responded

Thank you for taking the time to review your experience at Byers Subaru Dublin, we really appreciate your kind words! We're delighted to hear that everything was uneventful and our team was able to get you in and out quickly during your oil change. We value great customer service and strive to ensure that each visit is carried out efficiently. We hope to see you again soon - if there’s ever anything else we can do for you, please don't hesitate to let us know!

November 25, 2023

Everyone was very nice and helpful! Friendly staff coming in to pick up my car. More

by abalcerz1
Recommend Dealer
Yes
Employees Worked With
Zach Jenkins
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Nov 25, 2023 -

abalcerz1 responded

Love my new car!

November 25, 2023

Labor cost is a bit costly, except that all other services are excellent. thanks a lot for your service. More

by Huaijin.zhou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Sneed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Scott, Ann Hill
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Nov 28, 2023 -

Byers Subaru Dublin responded

Thank you for choosing Byers Subaru Dublin for your service needs! We are thrilled to hear that our services were excellent and appreciate your five-star review. We understand that labor costs can be expensive, so we do strive to keep our prices competitive while ensuring the highest quality of service. Again, thank you for taking the time to share your experience. We hope you have a wonderful rest of the week and look forward to serving you again soon.

November 24, 2023

I was due for service, recall, and some car issues. Most problems were resolved and coupons were applied to keep costs. The service center was pleasant to work in and people were kind. More

by monique.ross01
Recommend Dealer
Yes
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Nov 27, 2023 -

Byers Subaru Dublin responded

Thank you for your glowing review and 5-star rating, Monique. Here at Byers Subaru Dublin, we strive to make sure every customer has a hassle-free experience. We are glad that we were able to resolve most of the issues with your car. We appreciate your kind words about our staff and service center! As always, if there is anything else we can do for you, don't hesitate to give us a call - we'd be happy to help. Thank you again for choosing Byers Subaru Dublin for all your car needs.

November 24, 2023

Service was as long as expected, even on a day that would have been busy due to people preparing for holiday travels. They also found time to squeeze my Forester in that day for getting rear brakes replaced, More

by sarahjackson11
Recommend Dealer
Yes
Employees Worked With
5
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Nov 27, 2023 -

Byers Subaru Dublin responded

We are so pleased to hear that you had such a great experience with us at Byers Subaru Dublin! We know the holiday season can be an especially busy time and we strive to make sure every customer gets the attention and service they need. We are also glad that we were able to get your Forester in for servicing, even though it was unexpected. Thank you for your business and for taking the time to let us know how much you enjoyed your service. We look forward to seeing you again soon.

November 23, 2023

Had to wash my car several times before getting it right. Overall, good service but most likely I might try another dealership. Salesman was very helpful with my questions and service rep great but took a lo More

by Lenroy.Jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
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Nov 23, 2023 -

Lenroy.Jones responded

I’m not sure why you’re sending the verification request.

November 22, 2023

Easy to get in, pleasant interactions, reasonably quick service, clear explanation. I'll be back again. More

by chandler.dr
Recommend Dealer
Yes
Employees Worked With
Idk - tall pleasant woman
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Nov 24, 2023 -

Byers Subaru Dublin responded

Thank you for taking the time to leave us a review, Chandler. We're thrilled to hear your service visit with us was such a smooth and pleasant experience! Our top priority is providing an excellent customer experience, so it's great to get feedback that confirms we are on the right track. We appreciate your business and loyalty, and we look forward to helping you with your car needs again soon.

November 21, 2023

Wait time could be improved for express. Overall good service. No additional words to say More

by MATTHEW.YODER85
Recommend Dealer
Yes
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Nov 22, 2023 -

Byers Subaru Dublin responded

Thank you, Matthew, for taking the time to provide your feedback! We appreciate all feedback as it gives us an opportunity to make sure we are consistently delivering the best possible service. We are glad to hear that your experience with us overall was good and we apologize for any delays you may have experienced.

November 19, 2023

Did not have to wait in line to get oil changed and tires rotated. Service did not take very long. Waiting room accommodations were comfortable. More

by alaska_tre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leila Lopez
Report | Print
Nov 20, 2023 -

Byers Subaru Dublin responded

Thank you for taking the time to share your experience with Byers Subaru Dublin. We are delighted to hear that you enjoyed the easy process and quick turnaround of your service visit! It is our goal to make sure all of our customers are taken care of quickly and efficiently while enjoying a pleasant atmosphere when visiting our dealership. We hope that your car continues to provide you many more miles of safe and reliable driving. Please do not hesitate to contact us if there is anything else we can do for you. Thank you again for your kind words – it is always appreciated!

November 19, 2023

It's a great feeling to have a dealer that is as trustworthy as Byers. We've purchased 4 or 5 new cars from Byers and will likely continue to do so in the future. The waiting room is comfortable. More

by KBAUMAN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
Report | Print
Nov 20, 2023 -

Byers Subaru Dublin responded

Thank you for your review and your continued loyalty to Byers. We're so pleased to hear that our dealership has earned your trust and we look forward to welcoming you again when it is time to purchase a new car. We strive to make every aspect of our customers' visits with us as pleasant as possible and are glad that you found our waiting room comfortable during your visits. We appreciate both your business and kind words. Thank you for being a valued customer!

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