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Byers Subaru Dublin - Service Center

Columbus, OH

4.6
690 Reviews

690 Reviews of Byers Subaru Dublin - Service Center

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March 08, 2025

We've owned several Subaru Outbacks and have always taken them to Byers for service. The staff is very helpful and friendly. We recommend Byers Service Center. More

by ACMARCIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon in the Service Dept.
March 06, 2025

They were extremely nice and on top of communicating what was going on with my vehicle. More

by VALENTINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Laney
March 06, 2025

Quality workmanship. Excellent communication on repairs, and progress. Friendly and helpful staff. Prompt scheduling and completion of work. More

by christopher timan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
March 05, 2025

Great Service experience and great customer service. Trisha was extremely helpful. I love bringing my vehicles to this location for all of my Service needs. More

by seand_inc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trisha Wolford
Mar 05, 2025 -

Byers Subaru Dublin responded

Thank you so much for your kind words! We’re thrilled to hear about your positive experience and are so glad that Trisha was able to assist you. It means a lot to us that you trust us with all your vehicle service needs. We look forward to seeing you again soon!

March 04, 2025

I was mainly in for an oil change so stayed in the waiting room which is big and comfy. The staff were friendly and helpful. This was my first time to this dealership as I just moved to Ohio. More

by kac1174
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leila
Mar 05, 2025 -

Byers Subaru Dublin responded

Thank you so much for sharing your experience! We're thrilled to hear that you found our waiting room comfortable and that our staff was friendly and helpful. Welcome to Ohio, and we're honored that you chose us for your car's service needs. We look forward to seeing you again in the future—don't hesitate to reach out if there's anything else we can assist you with!

March 01, 2025

Very helpful and tried to look for a solution to my problem . Thank you very much! More

by MFERR49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Depascale
Mar 03, 2025 -

Byers Subaru Dublin responded

Thank you so much for your kind words! We’re thrilled to hear that we could assist in finding a solution for your problem. Helping our customers is always our top priority, and your feedback means the world to us. Please don’t hesitate to reach out if you need any further assistance!

March 01, 2025

The Service Center was able to take my vehicle in for a check engine light even though I had no appointment. They also got me a courtesy car. I was very grateful. I would like to add a negative comment More

by dallavallers
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Burns, Steve (service), Angela (pay window)
Mar 03, 2025 -

Byers Subaru Dublin responded

Thank you for sharing your feedback and for the five-star review! We're glad we could promptly assist with your check engine light and provide you with a courtesy car—it means a lot to us that you had a positive experience with our service team. We want to sincerely apologize for the concern regarding your missing items. This is never the experience we want for our customers, and we take such matters very seriously. While we cannot confirm what may have happened, we will review this situation internally to ensure all belongings are handled with the utmost care and respect in the future. Thank you for bringing this to our attention, as it helps us improve. If there’s anything further we can do or if you’d like to discuss this in more detail, please don’t hesitate to reach out directly. We appreciate your trust in us and look forward to serving you again!

February 28, 2025

Desk staff were friendly, shop staff were friendly, cashier at the end was super friendly. Chair was comfy in waiting area. Bathroom stall was nearly out of toilet paper but restock cart was easily acc More

by Abby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean at desk was nice
February 27, 2025

I was just in for and oil change and tire rotation. They were very busy but got me in and out quickly. I prefer to go the dealership even though it can be done a lot less expensive elsewhere. More

by dwsowers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blayne Wagner
February 22, 2025

I waited for my service and it was completed within an hour. Service adviser kept me updated. More

by n4sneds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
Feb 24, 2025 -

Byers Subaru Dublin responded

Thank you for sharing your experience with us! We're so glad to hear that your service was completed quickly and that our service advisor kept you informed throughout the process. Providing efficient and transparent service is very important to us. If there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your support!

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