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Byers Subaru Dublin - Service Center

Columbus, OH

4.6
654 Reviews

654 Reviews of Byers Subaru Dublin - Service Center

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September 18, 2024

Forgot to reset the TMS after tires were rotated. Drove off and the light came on. The dealership didn’t offer anything for the inconvenience or for the gas wasted driving back. More

by LAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Employees
September 18, 2024

They took great care of me and my car. Maria is also a great help goes above and beyond! More

by CHARBRUCE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria
September 18, 2024

The staff were very helpful and respectful. Service was good. However they did not give me a car wash like they said they would More

by JILLESUTTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
September 18, 2024

The express lane makes things so easy. I also love that I have a maintenance plan and everything was covered. Easy in and easy out in 1 hour for my 18,000 mile check up and oil change. More

by labpeltier76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
September 17, 2024

Didn't seem to want to help at all. Not satisfied one bit. Even having some stupid gold package on my car More

by kar43130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ann Hill
September 17, 2024

Great Service! Kept me up to date during the entire process! Would definitely recommend this facility! More

by JSMC42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
September 17, 2024

Service approach is very courteous, efficient, informative about auto issues. Explanations and suggestions of service concerns & issues, allowing me to make decision which services are necessary. More

by R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
September 17, 2024

Went in for an express oil change and tire rotation. Had a couple filters replaced. When done tech went over everything. Done sooner than expected. More

by glicknstead
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
September 16, 2024

I was able to get a service appointment within 24 hours of my call. Service personnel who answer calls were friendly and knowledgeable. I especially appreciated the video sent by the mechanic in which More

by jodiwhess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Depascale
September 16, 2024

no problem with the service, nice waiting room with drinks and snacks, got a free car wash, More

by wcowell08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
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