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Byers Subaru Dublin - Service Center

Columbus, OH

4.6
636 Reviews
Call Service Center (614) 416-4465

636 Reviews of Byers Subaru Dublin - Service Center

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January 14, 2025

I’m glad we went with Byers Subaru, especially because our salesperson Lance was so personable and kind. We bought our first ever new car here and have no regrets! More

by hierinhillman
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance
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Jan 15, 2025 -

Byers Subaru Dublin responded

Thank you so much for the kind words! We're thrilled to hear that you had such a positive experience with Lance and that your first new car purchase with us was a memorable one. It means a lot to know we've earned your trust and satisfaction. If there's anything else we can do for you, don't hesitate to reach out. Enjoy your new car!

January 13, 2025

Tried to sell me new brakes and rotors, calling the service URGENT. Mine were only 2 years old. Had shop that originally installed them to evaluate. They showed me the brakes and informed me there was More

by JOEBEVAN7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Byran
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Jan 14, 2025 -

Byers Subaru Dublin responded

Thank you for sharing your feedback. We sincerely apologize for any misunderstanding or frustration you experienced during your visit. At our business, we strive to provide honest and thorough assessments, and it's concerning to hear that this may not have been your experience. We value your trust and would like the opportunity to address this situation further. Your satisfaction is important to us, and we will review our processes to ensure accurate and transparent communication regarding service recommendations. Please feel free to reach out to us directly if you'd like to discuss this matter further. Thank you for bringing this to our attention, and we hope to regain your confidence in the future.

January 12, 2025

Robert Miller was great I was able to test drive the car i was interested in, get the new car, trade mine and get the financing done within a few hours. Quick and simple transaction this is my second time b More

by sammied0219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Haskins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Sneed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monte Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Gaunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 14, 2025 -

Byers Subaru Dublin responded

Thank you for your kind words and for choosing us again for your Subaru! We're so glad to hear that Robert Miller provided you with a quick and smooth experience, and that everything from the test drive to financing was handled efficiently. It's always wonderful to see returning customers, and we look forward to helping you with your next Subaru when the time comes. Enjoy your new ride and happy driving! Best regards, The Team at Subaru

January 11, 2025

Friendly, prompt and upfront about expectations. I asked to have my tire pressure sensor monitor changed from kg to bounds at the last minute and Lelia completed it with a smile. More

by jpmatwise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lelia in service
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Jan 14, 2025 -

Byers Subaru Dublin responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team. Lelia will be delighted to know her efforts and smile made a difference. If there's anything else we can assist you with, don't hesitate to reach out. Safe travels!

January 11, 2025

Fast, friendly, reliable and all around great people! Thank you for everything and for being kind and respectful More

by dehart88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Haskins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Sneed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monte Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Gaunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tricia and Scott
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Jan 14, 2025 -

Byers Subaru Dublin responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience and appreciate your recognition of our team's efforts to be friendly, reliable, and respectful. Your support means a lot to us, and we look forward to continuing to serve you in the future!

January 10, 2025

Easy to get in without an appointment, friendly and helpful. Work was done quickly, with a clear explanation of what was done and what needs to be done. More

by chandler.dr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service agent
Report | Print
Jan 14, 2025 -

Byers Subaru Dublin responded

Thank you for your kind words! We’re so glad to hear that you had a pleasant experience with us. Providing friendly, efficient service and clear explanations is something we strive for every day. If there’s anything we can help you with in the future, don’t hesitate to reach out.

January 10, 2025

It’s easy to schedule. The service is friendly and efficient. They work in a timely fashion More

by mary.veronica.grace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Jan 15, 2025 -

Byers Subaru Dublin responded

Thank you so much for your kind review! We're thrilled to hear that you found scheduling easy and appreciated our friendly and efficient service. Timely work is something we strive for, so it’s wonderful to know we met your expectations. We truly value your feedback and look forward to serving you again in the future!

January 10, 2025

Very clean and the staff is so knowledgeable. Our sales associate Brandon was great!!l More

by ahanson.mohs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 15, 2025 -

Byers Subaru Dublin responded

Thank you for your kind words! We're thrilled to hear that you found our space clean and our staff knowledgeable. Brandon will be delighted to know he made such a positive impression. We truly appreciate your feedback and hope to see you again soon!

January 10, 2025

Great service. On time, knowledgeable, helpful. Tech expert went out of his way to help with new CarPlay update issues. More

by dwhiteharvey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Laub
Report | Print
Jan 15, 2025 -

Byers Subaru Dublin responded

Thank you so much for your kind words! We're thrilled to hear that you found our service on time, knowledgeable, and helpful. Going the extra mile for our customers is something we pride ourselves on, and it’s great to know our tech expert could assist with your CarPlay update issues. If there’s anything else we can help you with, don’t hesitate to reach out! Safe travels and enjoy the update!

January 09, 2025

Excellent follow up and detailed help for my auto Brandon was very responsive and thorough in regards to my situation More

by grhinehart12
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Jan 15, 2025 -

Byers Subaru Dublin responded

Thank you so much for your kind words! We’re thrilled to hear that Brandon was responsive and thorough in assisting with your situation. Providing detailed and helpful support is always our goal, and it’s wonderful to know that we met your expectations. If there’s anything else we can do for you, don’t hesitate to reach out. We appreciate your trust and support!

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