Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Byers Subaru Dublin - Service Center

Columbus, OH

4.7
704 Reviews
Call Service Center (614) 416-4465

704 Reviews of Byers Subaru Dublin - Service Center

Sort by
May 02, 2025

Great customer service, friendly staff, nice waiting area, always goes over work that was done and that’s why I come back. More

by BYDDAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service person
Report | Print
May 07, 2025 -

Byers Subaru Dublin responded

Thank you so much for your kind words! We're thrilled to hear that you appreciate our customer service, friendly team, and comfortable waiting area. It means the world to us that you trust us with your needs and keep coming back. We look forward to serving you again!

May 01, 2025

Positive atmosphere, friendly staff always willing to help. Mechanics are doing great job, too Waiting area is well organized with TVs, coffee choices and snacks. More

by mi14pl
Recommend Dealer
Yes
Employees Worked With
Brandon Burns
Report | Print
May 07, 2025 -

Byers Subaru Dublin responded

Thank you so much for your kind words! We're thrilled to hear that you enjoyed the atmosphere and found our team friendly and helpful. It’s wonderful to know you appreciate the hard work of our mechanics and the effort we’ve put into making the waiting area comfortable with TVs, coffee, and snacks. Your feedback means a lot to us, and we look forward to welcoming you back anytime!

May 01, 2025

My experience was great! I came in looking for one vehicle but after test driving it, I realized it wasn't the best fit for my family. Thomas pivoted quickly to helping us fi More

by cwubs4
Recommend Dealer
Yes
Employees Worked With
Thomas Rick
Report | Print
May 07, 2025 -

Byers Subaru Dublin responded

Thank you so much for sharing your experience! We're thrilled to hear that Thomas was able to assist you in finding the right vehicle for your family. Providing excellent service and ensuring you leave satisfied is always our top priority. If you have any further questions or need assistance in the future, don't hesitate to reach out. Enjoy your new vehicle!

April 30, 2025

Very efficient and answered all questions I had. Very friendly service. Finished done than I expected. More

by Cnobile0913
Recommend Dealer
Yes
Employees Worked With
Idk - but he was great!
Report | Print
April 30, 2025

Once again,… you recommended things not needed at 2x the FMV Not coming back due this consistent practice More

by OSULAX43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
My wife dealt with someone not pictured above
Report | Print
April 29, 2025

Outstanding customer service at both express check in and checkout. Service completed in less than 1 hour including a car wash. More

by TSHERRIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leila in express service and Trisha and Maria at check out
Report | Print
April 29, 2025

Everyone was polite, went over the inspection sheet, and asked if I had any questions or concerns. Oh and asked if I wanted a car wash! More

by colorconcept
Recommend Dealer
Yes
Employees Worked With
Lelia Lopez
Report | Print
April 27, 2025

Exceptionally friendly staff, helpful, clean facilities, but this is an outrageously expensive service, will probably switch to another repair shop More

by ARSAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
April 26, 2025

Jorge helped me with my new ride. I would recommend this dealership to my family and you all that want a vehicle. He was helpful, and not pushy. I appreciate your help 👊🏻 More

by steveeubanks28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Haskins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
April 26, 2025

Happy with the service I received. On time, and they communicated with me about the progress More

by DRWURM1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Burns
Report | Print
1
2
3
...
71