Byers Subaru Dublin - Service Center

Employees from registration to mechanics spare always friendly and very accommodating. Wait time is always close to what I am told and if longer I am informed ASAP. friendly and very accommodating. Wait time is always close to what I am told and if longer I am informed ASAP. More

They were quick, kind, efficient. They walked me through the process and made sure that I was taken care of. Plus the waiting area is super nice! They walked me through the process and made sure that I was taken care of. Plus the waiting area is super nice! More

The response and follow up on service was great. I I really appreciated the video that was sent when addition repaired were needed. I would recommend this team. Love my Subaru. I I really appreciated the video that was sent when addition repaired were needed. I would recommend this team. Love my Subaru. More

Always greeted once I pull into the service area. I’ve had all my service checks done they Subaru Byers because of the convenience I f scheduling! I’ve had all my service checks done they Subaru Byers because of the convenience I f scheduling! More

Fine job oh ggg hhh fighting. Be hhh big hug hhh big hhh hhh hi Be hhh big hug hhh big hhh hhh hi More

Have been taking my car to the Dealer all The time for repair or any parts what need Like New Tiers es or oil or other changes I’m very satisfied with the Great Service what I did received repair or any parts what need Like New Tiers es or oil or other changes I’m very satisfied with the Great Service what I did received More

They are very prompt with addressing all needs and are very transparent with recommendations. I was given all information up front with estimated costs so I could make informed decisions very transparent with recommendations. I was given all information up front with estimated costs so I could make informed decisions More

Brought my car in for an oil change and tire rotation on a Thursday. Also asked for them to look into a noise that I had been hearing for awhile to see if something needed repaired. The service was supposed a Thursday. Also asked for them to look into a noise that I had been hearing for awhile to see if something needed repaired. The service was supposed to be done the same day but I never heard anything back. I tried calling, leaving a voicemail, and texting my service advisor around 5 and never heard anything until I called again the following morning. I was told the noise I asked about was caused by the sunroof and there was a slight delay because a part had to be ordered to fix the issue, but it should be finished by noon that day. Again, noon came and went and I heard nothing. So I called back on Saturday and was told they had the part that was needed to complete the repair, but it had not been installed yet for an unknown reason and there wouldn't be a tech there who was able to do it until Monday. Also, apparently the service was being overseen by a manager at that point and the person who I was originally dealing with had no knowledge of it. I needed my car first thing Monday morning so thankfully Brandon, the person who answered the phone on Saturday, was able to get me a loaner car. I finally got my car back on Monday and all of the actual service/repairs done on it look good. Also, they were kind enough to cover the costs of the tire rotation/oil change because of the inconvenience. I am just frustrated with the total lack of communication and the fact that nobody seemed to know who was in charge or who I should be speaking to. More

Service dept said we needed a new battery. We declined, went to Advance Auto next day and battery was fine. We will see how long it lasts, but to red flag a service as if it was a problem, cou We declined, went to Advance Auto next day and battery was fine. We will see how long it lasts, but to red flag a service as if it was a problem, could make it questionable should we need to fall back on our warranty for something electrical. Makes me feel a little uneasy, however I love my Subaru so there's that More

Service was fast and reasonably-priced. Brittany was very helpful and explained things well. I appreciated the loaner car. The car is running well now. Brittany was very helpful and explained things well. I appreciated the loaner car. The car is running well now. More