Byers Subaru Dublin - Service Center

Nice people, done on schedule. The car has never run worse, it shudders and the gas mileage is off 3 to 4 mpg highway from before service. We serviced the car on schedule and drove The car has never run worse, it shudders and the gas mileage is off 3 to 4 mpg highway from before service. We serviced the car on schedule and drove it to Florida. Something is wrong and the only change was the service. More

Came in for an oil change and tire rotation in the express lane on Monday. They rotated my tires, but didn’t reset my TMS properly so ICame in for an oil change and tire rotation in the express lane o express lane on Monday. They rotated my tires, but didn’t reset my TMS properly so ICame in for an oil change and tire rotation in the express lane on Monday. They rotated my tires but didn’t reset my TMS properly so I had to spend an hour of my own time driving back over To the service center to get them to reset it. The original service was good. Irritated that they didn’t fix the problem. The first time more irritated at my Subaru, not letting me reset the calibration myself This is something I did often on my previous Honda. All of the service people I dealt with were exceptionally nice and helpful. More

Briann (I think that’s the name of the service center rep I worked with) restored my faith in Subaru Dublin. A service technician changed my oil weeks back and botched the job totally so that oil was escapi I worked with) restored my faith in Subaru Dublin. A service technician changed my oil weeks back and botched the job totally so that oil was escaping onto the engine block where I had experienced it burning itself off ever since. Briann listened to my problem and made sure it was fixed correctly that time around without any charge to me. I felt this was only right since there was no problem with my oil that existed before the service tech worked on it. It made my day to be treated like a valued customer, which I have been since moving back to Ohio in 2018. Thank you once again Briann for the time, patience, and quality with which you gave my particular challenge. Sincerely, Russell Daum More

Easy service process and clean facilities. Easy to drop off, services explained, good amenities in waiting room. Easy to drop off, services explained, good amenities in waiting room. More

We as a family own five Subaru vehicles Always attentive kind and efficient Atef our man on our vehicles True gentleman Always will use him for future vehicle purchases attentive kind and efficient Atef our man on our vehicles True gentleman Always will use him for future vehicle purchases More

Your Staff: all were Very friendly, professional, timely, knowledgeable Thank you thank you thank you knowledgeable Thank you thank you thank you More

❤️ Byers Subaru Dublin. You’ve taken care of me & my Ru for years. Tisha & team rock car service at a high level! You’ve taken care of me & my Ru for years. Tisha & team rock car service at a high level! More

I took a wiper blade into the dealer as it looked like part of the rubber insert had come loose. Service advisor Sean carefully looked things over. He determined part of the housing had cracked. Mu part of the rubber insert had come loose. Service advisor Sean carefully looked things over. He determined part of the housing had cracked. Much to my suprise, he processed a warranty claim. And within 5 minues, I had a new driver side wiper assembly. This was fabulous customer service. I was so pleased. Thanks so much Sean. You made my day. More

The service went well. The only trouble at all was that the new part failed 30 minutes after I left the dealership. Byers took my car right back in, gave me a courtesy car The only trouble at all was that the new part failed 30 minutes after I left the dealership. Byers took my car right back in, gave me a courtesy car and told me they would get me an update as soon as they could. New, new part was in and car was ready by Monday end of day. More

The service was on time, with a very friendly staff, absolutely no pressure. Knowledgeable staff was able to diagnose and offer solutions quickly, efficiently, and to my satisfaction. absolutely no pressure. Knowledgeable staff was able to diagnose and offer solutions quickly, efficiently, and to my satisfaction. More