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Byers Subaru Dublin - Service Center

Columbus, OH

4.6
779 Reviews
Call Service Center (614) 416-4465

779 Reviews of Byers Subaru Dublin - Service Center

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September 14, 2025

From the moment you arrive until the last interaction, everyone is amazing! Very helpful, transparent, accommodating, respectful, and genuine. More

by megwatts825
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Snider in sales
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Sep 15, 2025 -

Byers Subaru Dublin responded

Thank you so much for your incredibly kind words. It means the world to us that you had such an amazing experience with our team. We truly appreciate you taking the time to share your feedback. We look forward to seeing you again soon.

September 14, 2025

Very friendly. Not pushy but made me aware of what my car needed addressed. I trust Byers and will continue to bring my car there. More

by Marionhaege
Recommend Dealer
Yes
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Sep 15, 2025 -

Byers Subaru Dublin responded

Thank you for your wonderful review! We're so happy to hear that our team provided friendly, helpful service without being pushy. Earning your trust means the world to us, and we look forward to seeing you again for your future car needs.

September 12, 2025

This dealership was excellent in all aspects. Would definitely use them again. Their customer service is the best I've seen in years and would recommend them. More

by TSIEMER2645
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marie in customer service.
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Sep 12, 2025 -

Byers Subaru Dublin responded

Thank you so much for taking the time to share your wonderful experience! It truly means the world to us to hear that our customer service stood out and made such a positive impression. Your recommendation is the highest compliment we could receive. We're thrilled that we exceeded your expectations and look forward to serving you again in the future. Thank you for choosing us and for being such a valued customer.

September 11, 2025

Great service, the mechanic sending a picture of recommending work along with a text back option was helpful. More

by gillespietravis
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layla
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Sep 12, 2025 -

Byers Subaru Dublin responded

Thank you so much for taking the time to share your feedback! We're thrilled to hear that our photo and text communication system made your experience smoother. Our team works hard to keep you informed every step of the way, and it's wonderful to know this approach was helpful for you. We truly appreciate your business and look forward to serving you again in the future!

September 06, 2025

Friendly, great service, honest, pleasant wait, good updates, good transparency, clean waiting room, professional employees More

by ZACH.SORRELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service people
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Sep 12, 2025 -

Byers Subaru Dublin responded

Thank you so much for taking the time to share your wonderful feedback! We're thrilled to hear that you had such a positive experience with our team. Your kind words about our service, transparency, and professionalism truly mean the world to us. We work hard to maintain a clean, welcoming environment and keep our customers informed throughout their visit, so it's fantastic to know we hit the mark for you. We look forward to serving you again soon!

September 02, 2025

Great service as always, had to do additional work on my car and walked me through what needed to get done and pricing More

by Osarig2024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Haskins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Sneed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Gaunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monte Curry
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Sep 12, 2025 -

Byers Subaru Dublin responded

Thank you so much for taking the time to share your experience! We're thrilled to hear that our team was able to clearly explain the additional work needed and provide transparent pricing. Your trust in our service means everything to us, and we're grateful for customers like you who appreciate our commitment to honest communication. We look forward to helping you with any future automotive needs!

August 29, 2025

I had such a fantastic experience purchasing my car at Byers Dublin! From the moment I walked in, the staff made me feel welcome and valued. They were professional, friendly, and very organized, which mad More

by Linnea Mead
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremey (5 stars) Will (5 stars)
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Aug 29, 2025 -

Byers Subaru Dublin responded

Thank you so much for taking the time to share your wonderful experience! It truly means the world to us to hear that our team made you feel welcome and valued from the moment you walked through our doors. We're thrilled that our sales team was able to listen to your needs and help you find the perfect car without any pressure. Your kind words about our transparency and efficiency really highlight what we strive for every day at Byers Dublin. We're honored that this was your best car-buying experience and deeply appreciate your willingness to recommend us to friends and family. Customers like you make what we do so rewarding. Congratulations on your new car, and thank you for choosing Byers Dublin!

August 23, 2025

Dealership went above and beyond to provide excellent service, and performed repairs as requested flawlessly More

by Mattroth19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Corsi, Britney depascale
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Aug 25, 2025 -

Byers Subaru Dublin responded

Thank you so much for taking the time to share your wonderful experience! We're thrilled to hear that our team exceeded your expectations and completed your repairs perfectly. Your satisfaction means the world to us, and we truly appreciate your trust in our dealership. We look forward to serving you again in the future!

August 21, 2025

They supplied a video since I was not At the dealership but it had no sound. When I called on it went to voicemail; I left a voicemail and no one called back. When I picked up the car, no one in service More

by TEREK.2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
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Aug 25, 2025 -

Byers Subaru Dublin responded

Thank you for sharing your experience with us. We sincerely apologize for the communication issues you encountered, from the video without sound to the unreturned phone call. This is not the standard of service we aim to provide. We are addressing these points with our team to ensure this does not happen again. We appreciate your feedback as it helps us improve.

August 19, 2025

Everything was good just didn’t like the price. The amount just to look at the car should be taken off when the repair is done. More

by toni.gehman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Britney
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Aug 20, 2025 -

Byers Subaru Dublin responded

Thank you for taking the time to share your feedback with us. I'm glad to hear that everything else about your service experience was good. I understand your concern about the diagnostic fee. This charge covers the time and expertise our technicians invest in thoroughly inspecting your vehicle to identify the issue accurately. While we know it adds to the total cost, it ensures we provide you with the most precise diagnosis and repair recommendations. We truly appreciate your business and hope you'll consider us for any future automotive needs.

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