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Byers Subaru Dublin - Service Center

Columbus, OH

4.6
636 Reviews

636 Reviews of Byers Subaru Dublin - Service Center

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February 12, 2025

Very well organized and friendly! Water and snacks are a great touch as well. The staff keep you updated and are timely. Appreciate the car wash too! More

by ponyslider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2025

Courteous and very professional. Answers all questions and explains about my Subaru whether it is service or purchasing another Subi. More

by franciskristinep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monte Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Byers Subaru Dublin responded

Thank you so much for your kind words! We’re thrilled to hear that you found our team courteous and professional. It’s always our goal to ensure all your questions are answered and that you feel confident, whether servicing your Subaru or exploring options for a new one. We truly appreciate your trust and look forward to seeing you again!

February 06, 2025

I arrived late in the day and without an appointment for a smaller issue. Was treated in a very friendly and professional manner. My issue was efficiently dealt with. I was extremely pleased with the result More

by donaldk883
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny and Jeffrey in Service
Feb 06, 2025 -

Byers Subaru Dublin responded

Thank you so much for sharing your experience. We're thrilled to hear that Danny, Jeffrey, and the rest of the team provided you with friendly, professional, and efficient service. It means a lot to us that we were able to address your issue to your satisfaction and that you felt valued and respected throughout your visit. Your kind words truly motivate us to keep delivering the best service possible. We're honored to have earned your trust and look forward to assisting you again in the future!

February 05, 2025

Service department is excellent. I am 77 years old and from Louisville, KY. I am receiving cancer treatment at OSU. When we retirned to our 2021 Subaru Outback it would not start, More

by dpllou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Burns, Brittany
Feb 05, 2025 -

Byers Subaru Dublin responded

Thank you so much for your thoughtful and heartfelt review. We are truly honored to have been able to assist you, especially during such a challenging time. Brandon and Brittany will be so pleased to hear your kind words and appreciation for their efforts. We strive to provide every customer with the care and attention they deserve, and it means the world to us to know we were able to help you when you needed it most. Your praise and comparison to other dealerships is incredibly humbling, and we will continue to work hard to maintain the standard of service you’ve experienced. Wishing you strength and positivity as you continue your treatments. If there’s anything else we can do for you, please don’t hesitate to reach out. Safe travels, and thank you for being a part of the Byers Subaru family!

February 05, 2025

The whole experience was fantastic from the moment we walked in the door. Alec was informative and knowledgeable. He found exactly what I wanted. Jim in finance had our paperwork done in no time and we s More

by hsal1234
Recommend Dealer
Yes
Employees Worked With
Alec Holland
Feb 05, 2025 -

Byers Subaru Dublin responded

Thank you so much for your kind words! We’re thrilled to hear that your experience with Alec and Jim was fantastic. Providing efficient, knowledgeable, and friendly service is always our top priority, and it’s wonderful to know we hit the mark for you. Thank you for recommending Byers Subaru, and we look forward to assisting you again in the future!

February 05, 2025

This is my second Subaru. Salesperson was knowledgeable and friendly. Trade in and purchase was seamless. In addition, service is top notch More

by dcamealy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Haskins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monte Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2025 -

Byers Subaru Dublin responded

Thank you so much for your wonderful feedback! We’re thrilled to hear that this is your second Subaru and that you had a seamless experience with our knowledgeable and friendly team. It’s also great to know that you appreciate our top-notch service. We look forward to continuing to provide you with the exceptional care you deserve. Safe travels in your Subaru!

February 03, 2025

Always communicates well with owner! Many times the car is ready early and contacts with owner. Updated owner as it progresses. More

by nstraul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maria
Feb 04, 2025 -

Byers Subaru Dublin responded

Thank you so much for your thoughtful review! We're thrilled to hear that you appreciate our communication and timely updates. It’s always our goal to keep our customers informed and ensure everything runs smoothly. Your satisfaction means the world to us, and we’re so glad we could exceed your expectations. Looking forward to serving you again!

February 02, 2025

Brandon did a great job with me and kept me notified about the progress of my service. I’m grateful for the use of the courtesy car—it was incredibly helpful! More

by BENSONW61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Feb 04, 2025 -

Byers Subaru Dublin responded

Thank you so much for your kind words! We're thrilled to hear that Brandon provided great service and kept you updated throughout the process. We're also glad the courtesy car made things more convenient for you. Your satisfaction means a lot to us, and we truly appreciate your feedback. If there's anything else we can assist you with, don't hesitate to reach out!

January 31, 2025

Zach made sure I got the car I wanted! Even when I was being unreasonable More

by JMPETERS92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Sneed
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2025

They were very professional and courtious got the job finished. The with 2nd issue of tires helped us get get a better selection of tires than from another discount tire store. More

by ardekster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Sneed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben 5 stars
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