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Byers Mazda - Service Center

Columbus, OH

4.7
202 Reviews

202 Reviews of Byers Mazda - Service Center

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April 06, 2018

Quick fast and easy I went In to get a 6000 mike check up Quick fast and easy. Went in they were running on time sat down with a cup of coffee and they finished before More

by MALOBABIC.3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sage Worl, Chad Braunbeck, David Beaver
Apr 11, 2018 -

Byers Mazda responded

Thank you for sharing how well your time with us was and how quickly were able to get you in and out. Should you need any additional assistance now or in the future, please don't hesitate to reach out to us. Thank you again for sharing your experience and choosing us for your service needs.

April 06, 2018

Seatbelt Recall Recall work performed within the timeframe given to me and they included a free rental. I am grateful Subaru stood by their product. Thank you More

by LANKAJO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unsure
Apr 11, 2018 -

Byers Mazda responded

Thank you for sharing your experience and it's great to hear that we were able to get your recall taken care of so quickly. Should you need any additional assistance now or in the future, please don't hesitate to reach out to us. Thank you again for sharing your experience and choosing us for your service needs.

April 05, 2018

Always great service Always had great service at this dealership. Always provided with the status of all parts of the vehicle. Very little wait time. Nice waiting area wit More

by kstead1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Zornes
Apr 05, 2018 -

Byers Mazda responded

Thank you for taking time to review your time with us. It's great to hear that you've been taken care of during your times with us. Should you need any additional assistance now or in the future, please don't hesitate to reach out to us. Thank you again for choosing us for your service needs.

April 03, 2018

Always very professional and always customer-centered I always appreciate the concern, the fact that they will answer my questions and clarify concerns. I appreciated the shuttle that was offered the phon More

by jaredreitz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Stanwyck
Apr 05, 2018 -

Byers Mazda responded

Thank you for sharing your experience with us and our service department. It's great to hear that they took such great care of you during your time with us. Should you need any additional assistance now or in the future, please don't hesitate to reach out to us. Thank you again for choosing us for your service needs.

April 03, 2018

Recall for my CX9 Mazda 2007 They were nice got and my recall done fast. Passenger airbag. Happy with check out also. I dropped off my car the night before. Thanks More

by BSTONE9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : David Beaver
Apr 05, 2018 -

Byers Mazda responded

Thank you for taking time to share your experience with us and our service department. We are glad we were able to get you in and taken care of so quickly. Should you need any additional assistance now or in the future, please don't hesitate to reach out to us. Thank you again for choosing us for your service needs.

April 01, 2018

Typical dealer service center I came in with an oil leak on a fairly new car so was assuming it probably wasn't anything serious and either way it would have been under warranty. More

by Mommyriggs
Recommend Dealer
No
Employees Worked With
Joe stamwick
Apr 02, 2018 -

Byers Mazda responded

Thank you for sharing your experience, we appreciate your feedback. If you have questions that we can answer about your service, please reach out to Mark Haag mhaag@byersauto.com to discuss your concerns. Thank you again for sharing your experience and we apologize that you weren't pleased with your service.

April 01, 2018

Good service and on time delivery Great service and on time delivery Everyone was polite and friendly during my visit. I also had a chance to view the showroom. I would recommend More

by Joseph 8952
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Haskins, John Gregory, Jeff Hutchinson, Greg Scott
Apr 02, 2018 -

Byers Mazda responded

Thank you for taking time to share your experience with us, it's great to hear that you were taken care of during your time with us. Should you need any additional assistance now or in the future, please don't hesitate to reach out to us. Thank you again for sharing your experience with us.

March 31, 2018

Car repair Good experience with the service center here. Work done right. Took a little longer than expected but wasn't charged for the extra time. Would recomme More

by THILL693
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Beaver
Apr 02, 2018 -

Byers Mazda responded

Thank you for taking time to share your experience with us and our service department. We apologize that things took longer than expected. Should you need any additional assistance now or in the future, please don't hesitate to reach out to us. Thank you again for sharin your experience with us.

March 30, 2018

Great experience at 25K mile check-up Got the appointment day and time I wanted. Price of 25,000 mile check-up was less than I expected. Last minute, told them I needed a new battery for More

by AMHIRSCH1183
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2018 -

Byers Mazda responded

Thank you for sharing your experience with us and choosing us for your Service needs. It's great to hear that you were treated so well during your service. Should you need any additional assistance now or in the future please don't hesitate to reach out to us. Thank you again for sharing your experience and choosing us for your service needs.

March 30, 2018

Great service The service people are so friendly and helpful and the service is always great.I bring my dog with me and they always makes her feel welcome. More

by CWHITE75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Gaunt
Mar 30, 2018 -

Byers Mazda responded

Thank you for sharing your experience with us and choosing us for your Service needs. It's great to hear that you were treated so well during your service and we always enjoy our furry friends when they come in. . Should you need any additional assistance now or in the future please don't hesitate to reach out to us. Thank you again for sharing your experience and choosing us for your service needs.