202 Reviews of Byers Mazda - Service Center
Routine oil change Not an issue for this visit but, I’m not a big fan of centralized scheduling. I like talking directly to a service writer as they can sometimes give s Not an issue for this visit but, I’m not a big fan of centralized scheduling. I like talking directly to a service writer as they can sometimes give some insight into service issues and estimated costs beforehand. More
Great service buuuut.. I had quick express service but I can't seem to ever get the service center to notate the work in my maintenance manual, I always have to go back and I had quick express service but I can't seem to ever get the service center to notate the work in my maintenance manual, I always have to go back and ask :/ is this not a thing anymore? More
Thay were all nice.You should give them all a raise in pay. They all went out of there way to help me. They fixed the suv a lot faster then I thought it would take ,and the waiting room was very clean. They all went out of there way to help me. They fixed the suv a lot faster then I thought it would take ,and the waiting room was very clean. More
Good maintenance Great servicing on car and explaination was done Car wash was marginal. My wife was happy with service but not impressed with car wash experience Great servicing on car and explaination was done Car wash was marginal. My wife was happy with service but not impressed with car wash experience More
Great The service is always done well and the customer service is great. The work is done in a timely manner and sometimes sooner than promised. The service is always done well and the customer service is great. The work is done in a timely manner and sometimes sooner than promised. More
Recall service People are very nice took their time explaining the service to be performed. Took less time than expected. Car was nice and clean. Oil change done als People are very nice took their time explaining the service to be performed. Took less time than expected. Car was nice and clean. Oil change done also More
Excellent service facility I was very pleased with my experience at Byers. The staff is very helpful and did a great job to get me in and out as quickly as possible. I was very pleased with my experience at Byers. The staff is very helpful and did a great job to get me in and out as quickly as possible. More
Tire pressure was low after service & car was not washed Even though the low pressure signal turned on after the service, it was not maintained. Also, last couple of times car was was not done although this Even though the low pressure signal turned on after the service, it was not maintained. Also, last couple of times car was was not done although this time the service agent called and explained the reason, there was enough time until we went to pick up the car. More
Not quite done as scheduled Dealership had to order parts for repairs. I paid extra to have parts overnight shipped to complete repairs on Friday. When I came to pick up car, I w Dealership had to order parts for repairs. I paid extra to have parts overnight shipped to complete repairs on Friday. When I came to pick up car, I was disappointed that repairs weren't all completed but I had to pay for parts that weren't delivered yet. More
Long wait but got results I went in for a vibration in the steering wheel after I hit a pot hole. The took the wheels off and found 3 of the wheels damaged. I'm going back in t I went in for a vibration in the steering wheel after I hit a pot hole. The took the wheels off and found 3 of the wheels damaged. I'm going back in to have the wheels repaired. The service people were very helpful and nice. They let me know exactly what they were going to do to my car and let me know how much it would cost before they did it. More