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202 Reviews of Byers Mazda - Service Center
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April 21, 2018
Fast, efficient and fairly priced. The service employee wrote up my needs quickly and told me my car would be finished in 30-45 minutes. He informed me that they would do the L O F and The service employee wrote up my needs quickly and told me my car would be finished in 30-45 minutes. He informed me that they would do the L O F and check out all routine safety items. About 30 minutes later he came into the service waiting area to ask if I wanted him to change two filters. He showed me how dirty the filters were in comparison to how new filters looked. I quickly agreed to the new filters. Within five minutes the car was ready. He went over a safety checklist pointing out that my tires had a larger variance in trade wear than is preferred. We agreed to watch this to assess impact on future drive performance. More
by dsibrown
Verified CustomerEmployees Worked With
David Beaver
April 21, 2018
Helpful, efficient and pleasant! Came to the dealership for help with lug nuts. Service department solved the issue and I was on my way home in about 45 minutes. Came to the dealership for help with lug nuts. Service department solved the issue and I was on my way home in about 45 minutes. More
by BASPIERLING
Employees Worked With
April 20, 2018
Service builds loyalty The service department (especially Ken) have always gone the extra mile to help fit my requests into their schedule and anticipate my needs. Ken sel The service department (especially Ken) have always gone the extra mile to help fit my requests into their schedule and anticipate my needs. Ken sells the Byers dealership. More
by Kk
Employees Worked With
April 19, 2018
Once you pay you don't matter. The buying experience was okay but the clock never worked and we wanted to bring it back for an accessory to be installed. Multiple voicemails to a se The buying experience was okay but the clock never worked and we wanted to bring it back for an accessory to be installed. Multiple voicemails to a service associate and the salesperson went unanswered. we finally decided we didn't want to go back and took the car 75 miles one way to another dealer to have our needs met. More
by LYNNBRANT
Employees Worked With
Joe in service, Don Overmyer
April 19, 2018
Courteous helpful service The car had a transmission problem that Ken took great care to correct and make me feel like everything possible was being done to lessen any inconven The car had a transmission problem that Ken took great care to correct and make me feel like everything possible was being done to lessen any inconvenience. Had me use a nice loaner car in the mean time which given my schedule was greatly appreciated. More
by sueowen1950
Employees Worked With
April 19, 2018
Fantastic! Service was easy and efficient. People were pleasant and the environment was clean and welcoming! It is always a pleasure coming to byers! My car look Service was easy and efficient. People were pleasant and the environment was clean and welcoming! It is always a pleasure coming to byers! My car looks and feels great! More
by j.lyn33
April 18, 2018
Busy Saturday Busy Saturday, cars backed up but everyone was friendly which I appreciate. An employee suggested Monday Tuesday or Wednesday afternoons might be bett Busy Saturday, cars backed up but everyone was friendly which I appreciate. An employee suggested Monday Tuesday or Wednesday afternoons might be better times! I enjoyed talking with the guy who originally sold me the car. More
by con9759
Employees Worked With
Tony Ramirez
April 18, 2018
Mazda Safety Recall Good service - the only issue was my hood wasn’t latched and I had been driving around with it moving and could have caused an accident. Good service - the only issue was my hood wasn’t latched and I had been driving around with it moving and could have caused an accident. More
by saalmanh
Employees Worked With
Not sure
April 18, 2018
GREAT SERVICE AT BYERS MAZDA SUBARU Drive up service for oil change and tire rotation was quick. I was in and out in a half an hour. It is convenient for me to use apart from scheduled a Drive up service for oil change and tire rotation was quick. I was in and out in a half an hour. It is convenient for me to use apart from scheduled appointments for major service. I highly recommend! More
by MHMKMAHONEY
Employees Worked With
Not sure of names.
April 18, 2018
Great customer service! Ken is the best! Great customer service! Doesn’t waste your time and he knows exactly what is needed! Does not try to sell you things that are not Ken is the best! Great customer service! Doesn’t waste your time and he knows exactly what is needed! Does not try to sell you things that are not needed. Highly Recommended!!! More
by Naveed
Employees Worked With
