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Byers Mazda - Service Center

Columbus, OH

4.7
202 Reviews

202 Reviews of Byers Mazda - Service Center

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April 26, 2018

Great service and timing. Always have had great service, correct diagnisis, and good explanations of such. Only issue was the young lady who checked me out at cashier. She ne More

by deezar123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Zones
Apr 26, 2018 -

Byers Mazda responded

Thank you for taking time to share your experience with us and Gary. We appreciate you feedback about our cashier and will be addressing these comments with all of them. Should you need any additional assistance now of in the future, please don't hestiate to reach out to us. Thank you again for sharing your experience and for choosing us for your vehicle service needs.

April 26, 2018

Great service! I went in for an express oil change and tire rotation. It was completed and I was out the door in about 45 minutes. Everyone was very pleasant as was More

by ERINLLOYD26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Espinoza
Apr 30, 2018 -

Byers Mazda responded

Thank your for the comments about your service with us. It's good to hear that we were able to get you in and out so quickly. Should you need any additional assitance now or in the future, please don't hesitate to reach out to us. Thank you again for taking time share your experience and for choosing us for your vehicle needs.

April 25, 2018

Nick stayed late, just to help me out! I had a bolt stuck in my tire. My tire pressure light came on, and I was near Byers Subaru and pulled in to get it checked out. It was very shortly be More

by Jess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick White
Apr 26, 2018 -

Byers Mazda responded

Thanks for sharing your experience with us. It's great to hear that Nick stayed over to assist you at that time. Should you need any additional assistance now of in the future, please don't hestiate to reach out to us. Thank you again for sharing your experience and for choosing us for your vehicle service needs.

April 24, 2018

10k mile service Took my car in on a Saturday they did the work and let me pay over the phone. I picked up the car after hours which was appreciated! More

by lisacahill0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Beaver
Apr 26, 2018 -

Byers Mazda responded

Thank you for taking time to share your expereince with us. It's great to hear that they were able to take care of you and make things as convienent as possible for you. Should you need any additional assistance now of in the future, please don't hestiate to reach out to us. Thank you again for sharing your experience and for choosing us for your vehicle service needs.

April 24, 2018

Service We've been coming to Byers for all our Mazda and Subaru major service and have always been very happy with them. That's why we keep coming back. More

by stkeeran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
Apr 26, 2018 -

Byers Mazda responded

Thank you for choosing us and coming back time and again for your service. Should you need any additional assistance now of in the future, please don't hestiate to reach out to us. Thank you again for sharing your experience and for choosing us for your vehicle service needs.

April 23, 2018

Service Ordered the side under spoilers for my BRZ. Came in the day stated and they called me to let me know. Said installation would take about an hour and a More

by STEPHEN_C_SMITH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Scott
Apr 24, 2018 -

Byers Mazda responded

Thank you for taking a moment to share your experience. Glad to hear that we were able to take care of things for you in a timely manner. Should you need any additional assistance now or in the future, please don't hesitate to reach out to us. Thank you again for choosing us for your vehicle service needs.

April 23, 2018

Great service: customer oriented This dealership always answers my questions, provides the expected services, is honest about the costs and doesn't try to sell you more than you need More

by JODOR0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Beaver
Apr 24, 2018 -

Byers Mazda responded

Thank you for taking time to share your experiences with us. We appreciate the feedback and strive to give you that type of service each and every time. Should you need any additional assistance now or in the future, please don't hesitate to reach out to us. Thank you again for choosing us for your vehicle service needs.

April 21, 2018

Fast, friendly, and informative I always feel welcome and they thoroughly explain work and any future services I may need. Wait time is usually less that estimated. Seems they alw More

by amy.reza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Beaver
Apr 24, 2018 -

Byers Mazda responded

Thank you for sharing your experience and it's great to hear that we make you feel welcome each time you stop in. Should you need any additional assistance now or in the future, please don't hesitate to reach out to us. Thank you again for choosing us for your vehicle service needs.

April 21, 2018

Fantastic service! Quick and Professional! Came in for a 60k mile tune up, plus an airbag recall fix. Estimated 5-6 hour work time. They got my wife and myself a shuttle to the Tuttle Mall More

by Redthorne82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Beaver
Apr 24, 2018 -

Byers Mazda responded

Thank you for sharing your experience with us and David. It's great to hear that he took such good care of you and delivered the services as they were expected and under the estimated time. Should you need any additional assistance now or in the future, please don't hesitate to reach out to us. Thank you again for choosing us for your vehicle service needs.

April 21, 2018

Scheduled service I just had 60,000 mile service done on my Outback. The service was quick and I was done in about 3 hours. I only wish the service options and prices More

by WICK26_2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ann with service.
Apr 24, 2018 -

Byers Mazda responded

Thank you for sharing your experience and for suggesting the pricing option be available. We'll make sure that we look into that hopefully for any future visits. Should you need any additional assistance now or in the future, please don't hesitate to reach out to us. Thank you again for choosing us for your vehicle service needs.

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