Byers Ford - Service Center

Tiffany was great, kept us updated through a long wait for a backordered part. The cashier that checked us out (my receipt says her name was Tuesday) found a reward I didn't know I had and saved me some m for a backordered part. The cashier that checked us out (my receipt says her name was Tuesday) found a reward I didn't know I had and saved me some money. But they did manage to find a $200 extra thing needing repaired on what should have been a warranty repair. I genuinely don't know if that was a ripoff tbh, but it was like "ugh of course there was SOMETHING, it's never fully under warranty." And we dropped off the car with the top cover panel of the center console removed (had attempted to manually force a gear shift), but the car was returned with the entire center console removed. Like, seat warmers disconnected, wires hanging out, etc.. They re-installed it at no charge upon request, but the technicians note said we dropped it off with the center console already removed, which simply wasn't true. More

Very professional and I got everything I needed Will definitely go back to service my vehicle definitely go back to service my vehicle More

Good and prompt service with explanations for the service performed and the inspection that was done performed and the inspection that was done More

Friendly and fast. I just stopped in with no appointment. Could not duplicate my concern. I will stop another time. I just stopped in with no appointment. Could not duplicate my concern. I will stop another time. More

Tiffany exceeded our expectation. She was very through. Tiffany is a asset to your company. She was very through. Tiffany is a asset to your company. More

Byers took care of everything we needed. They got us in in a timely manner for a recall. They got us in in a timely manner for a recall. More

Byers and Carson did a great job and will always take my cars there for service cars there for service More

They made the customer experience easy for both our vehicles today when we brought them in for oil changes vehicles today when we brought them in for oil changes More

They take care of my vehicles without a problem! Have been going to Byers for 15 years for oil changes, etc! Have been going to Byers for 15 years for oil changes, etc! More

I was due for an oil change on my 2014 Ford Focus. My husband and I have relocated to the Delaware area. I was off on Monday, April 25th and stopped in the dealership expecting to make an appointment My husband and I have relocated to the Delaware area. I was off on Monday, April 25th and stopped in the dealership expecting to make an appointment but was able to get the service that day. My experience was extremely positive making it a great experience. Thanks for your prompt response! More