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Byers Ford

Delaware, OH

Overview
Employees
Reviews
Vehicles
4.7
358 Reviews
Byers Ford is a family-owned and -operated Ford dealership near you that's been serving central Ohio drivers since 1897! Since the first vehicles were introduced, we've been proud to have been supplying drivers for generations. While much has changed since the 19th century, our commitment to drivers in Delaware and the surrounding areas has never wavered, and we continue to strive to be a go-to dealership for the generations to come!
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1101 Columbus Pike

Delaware, OH

43015

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Showing 358 reviews

June 30, 2023

Great people nice buying experience ,recommend them highly . Would shop there next time I need another auto or truck . More

by Terry
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dan Padgitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Issac Caldwell
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Jul 03, 2023 -

Byers Ford responded

Thank you so much for your kind words, Terry! It's wonderful to hear that your buying experience with us was a pleasant one; our mission is to ensure that all of our customers end up feeling happy and satisfied with their purchase. We strive to foster a supportive and welcoming atmosphere here at Byers Ford, so we are thrilled to hear that you felt just that during your visit. We look forward to your next visit with us when you need another car or truck! In the meantime, don't hesitate to reach out if you have any questions or needs - we're here for you!

Jul 03, 2023 -

Byers Ford responded

Hi Terry, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 28, 2023

Low pressure and a nice salesman and easy finance and a nice selection to choose from More

by Lkala112
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Padgitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Thorpe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Ashbrook
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Drollinger
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2023 -

Byers Ford responded

Hi, thank you for choosing Byers Ford to purchase your new vehicle! We appreciate your business and are thankful for your review.

May 25, 2023

Hassle free purchase. .Isaak caldwell was very informative and let my wife and i test drive multiple vehicals before purchase More

by pacman4610
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Isaak Caldwell our salesman
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May 25, 2023 -

Byers Ford responded

Thank you for taking the time to review Byers Ford, we appreciate your feedback! We strive to provide an environment where our customers can make informed decisions, and hearing that we provided that for you is music to our ears. We are so glad that Isaak was able to be a part of your car buying experience as well - his dedication and expertise are certainly highlights of our team! It would be our pleasure to welcome you back for any future service needs you may have, and thank you again for giving us the chance to work with you.

May 25, 2023

Worst customer service ever I’ve ever experienced! They should be out of business and have no right speaking to customers they way they do More

by Nope
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Bob Drollinger
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grant Ceneskie
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May 26, 2023 -

Byers Ford responded

Thank you for leaving a review about Byers Ford. We take this type of feedback seriously and would like to offer our apologies for your experience with us; it does not meet the standard that we strive for here. We are committed to providing our customers with excellent service, and your comments will help us improve. You can be sure that we have passed on your feedback to our team so that we can use it as an opportunity to improve in the future. We value input from all of our customers and hope that you will give us another chance in the future.

May 26, 2023 -

Nope responded

I was told I COULDNT buy the car for no reason.

May 22, 2023

Totally professional dealership. Our interactions with the salesperson couldn’t have been any better. He was laid back, answered all our questions, and with zero pressure to buy a More

by gradabaugh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Thorpe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kollin Hill (Salesperson)
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May 23, 2023 -

Byers Ford responded

Thank you for choosing Byers Ford for your most recent car-buying experience. We are thrilled to hear that Kollin exceeded your expectations and made the process as enjoyable as possible. We value customer satisfaction above all else, and we are glad to see our commitment to quality service paying off! Our staff is dedicated to helping patrons find their vehicle of choice and making the purchase as seamless as possible, so we are glad that was the case for your visit. It was a pleasure working with you, and we look forward to seeing you again soon!

May 23, 2023 -

Byers Ford responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

April 05, 2023

Great team @ Byers Ford. Everyone was wonderful to work with. It was a pleasure doing business with them. More

by soxfan1974
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Thorpe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eli Gardiner
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Apr 06, 2023 -

Byers Ford responded

Hi, thank you for choosing Byers Ford to help with your vehicle needs! We appreciate your business and are thankful for your review.

March 27, 2023

Great place to buy a car and good people to deal with. Keaton was great to deal with. More

by Slowpoke2004
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Thorpe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keaton Stokes
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Mar 27, 2023 -

Byers Ford responded

Hi, thank you for choosing Byers Ford to purchase your new vehicle! We appreciate your business and are thankful for your review.

February 20, 2023

From start to finish my experience with Byers ford was great. Keaton was my salesperson and he was helpful and didn’t pressure me into buying anything i didn’t want. There was a crack on the windshield of More

by kortney.canter3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Thorpe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keaton Stokes
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January 16, 2023

Purchased the extended warranty with used truck. 3 times ive scheduled appts with service and was clear each time that I would need a loaner or rental vehicle. Twice I called Byers service directly. More

by gordon
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Service Department
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December 30, 2022

Good experience. Grant was a pleasure to work with. Knowledgeable and kept me updated on my purchase. Haven't owned a Ford in years but so far very pleased with my Ma More

by Wayne
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Borgia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Thorpe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grant Ceneskie, Mark Umphrey
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Jan 02, 2023 -

Byers Ford responded

Hi Wayne, we are so happy you chose Byers Ford to help find your new Maverick! We appreciate your business and are thankful for your review.

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