Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Byers Ford
Delaware, OH
316 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 316 reviews
May 25, 2023
Hassle free purchase. .Isaak caldwell was very informative and let my wife and i test drive multiple vehicals before purchase .Isaak caldwell was very informative and let my wife and i test drive multiple vehicals before purchase More
by pacman4610
Employees Worked With
Isaak Caldwell our salesman
May 25, 2023
Worst customer service ever I’ve ever experienced! They should be out of business and have no right speaking to customers they way they do They should be out of business and have no right speaking to customers they way they do More
by Nope
Employees Worked With
Grant Ceneskie, Bob Drollinger
May 22, 2023
Totally professional dealership. Our interactions with the salesperson couldn’t have been any better. He was laid back, answered all our questions, and with zero pressure to buy a Our interactions with the salesperson couldn’t have been any better. He was laid back, answered all our questions, and with zero pressure to buy anything. Absolutely awesome and surprisingly enjoyable experience for a car dealership. We were very happy to purchase a SUV from this dealership and this salesperson. And we love the used SUV we purchased. Thanks Kollin! We’ll send our friends and family your way! And the close-out process was quick and easy. We were in and out of there in 15 minutes because the gentleman was totally prepared when we sat down with him to sign papers. We really appreciated the ease and professionalism of this dealership. We’ll definitely buy here again! More
by gradabaugh
Employees Worked With
Kollin Hill (Salesperson) , Bill Thorpe
February 20, 2023
From start to finish my experience with Byers ford was great. Keaton was my salesperson and he was helpful and didn’t pressure me into buying anything i didn’t want. There was a crack on the windshield of great. Keaton was my salesperson and he was helpful and didn’t pressure me into buying anything i didn’t want. There was a crack on the windshield of the car i bought and they fixed it the next weekend and gave me the full treatment. 10/10 would recommend buying from here! More
by kortney.canter3
Employees Worked With
Bill Thorpe, Keaton Stokes
January 16, 2023
Purchased the extended warranty with used truck. 3 times ive scheduled appts with service and was clear each time that I would need a loaner or rental vehicle. Twice I called Byers service directly. 3 times ive scheduled appts with service and was clear each time that I would need a loaner or rental vehicle. Twice I called Byers service directly. Th.most recent their 3rd party called m to schedule. All 3 times they havent had a vehicle for me to use. Sad part is the warranty covers the cost of a rental. They could make more $ renting to me than loaning a vehicle. I do not reccomend Byers service department and I would not reccomend buying the extended warranty. More
by gordon
Employees Worked With
Service Department
December 30, 2022
Good experience. Grant was a pleasure to work with. Knowledgeable and kept me updated on my purchase. Haven't owned a Ford in years but so far very pleased with my Ma Grant was a pleasure to work with. Knowledgeable and kept me updated on my purchase. Haven't owned a Ford in years but so far very pleased with my Maverick. More
by Wayne
Employees Worked With
Grant Ceneskie, Nick Borgia, Bill Thorpe, Mark Umphrey
November 24, 2022
It is great to know that there are dealers who are trustworthy and honest. Byers Ford did everything they could possibly do to make me happy. The process was seamless and my salesman Keaton really hel trustworthy and honest. Byers Ford did everything they could possibly do to make me happy. The process was seamless and my salesman Keaton really helped me with the online ordering. He made the entire process so easy. I can't say enough positive things about Keaton and Byers Ford. I truly appreciate how they treated an elderly customer with respect and honesty. I will continue to purchase products and service parts from Byers. Thank you for being true professionals. More
by Bill R64.br
Employees Worked With
Keaton Stokes
October 30, 2022
Very friendly, knowledgeable people that I worked with. The process to purchase the vehicle, including my trade-in, was easy and fairly quick. The process to purchase the vehicle, including my trade-in, was easy and fairly quick. More
by ExplorerMike
Employees Worked With
Bill Thorpe, Keaton Stokes
