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Byers Ford

Delaware, OH

Overview
Employees
Reviews
Vehicles
4.8
484 Reviews
Byers Ford is a family-owned and -operated Ford dealership near you that's been serving central Ohio drivers since 1897! Since the first vehicles were introduced, we've been proud to have been supplying drivers for generations. While much has changed since the 19th century, our commitment to drivers in Delaware and the surrounding areas has never wavered, and we continue to strive to be a go-to dealership for the generations to come!
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1101 Columbus Pike

Delaware, OH

43015

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Showing 484 reviews

November 27, 2025

Was treated very fairly. All staff were friendly, respectful, and professional. I felt confident that I was not being pushed to purchase goods or services that I did not need More

by jdwpgh
Recommend Dealer
Yes
Employees Worked With
Tiffany Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany Marks
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Dec 02, 2025 -

Byers Ford responded

Thank you for sharing such wonderful feedback about your experience. We are so pleased to hear that our team, especially Tiffany, provided you with friendly and professional service. It's our goal to ensure every customer feels respected and confident in their decisions, without any pressure. We appreciate your kind words and look forward to seeing you again soon.

November 26, 2025

Excellent experience! Simply amazing! World class service Excellent experience! Simply amazing! World class services recommend this car dealership. Professional staff very More

by Sophiagivonne
Recommend Dealer
Yes
Employees Worked With
Carson Trafzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carson Trafzer
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Dec 02, 2025 -

Byers Ford responded

Thank you for taking the time to share your feedback. I'm sorry to hear that your experience did not fully meet your expectations. We value your input as it helps us improve. I'm glad to know that everything is all good now, and we hope to have the opportunity to provide you with a better experience in the future.

November 25, 2025

This is my go-to dealer for my Edge. They are professionals in all aspects. Knowledgeable and friendly. More

by pjcolflesh75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carson Trafzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2025 -

Byers Ford responded

Thank you so much for making us your go-to dealer for your Edge! We are thrilled to hear that you found our team to be professional, knowledgeable, and friendly. It is always a pleasure serving you, and we look forward to seeing you again soon.

November 23, 2025

Don't know. Only have my vehicle serviced there. I'm happy with the service dept No More

by MLOMBARDO33
Recommend Dealer
Yes
Employees Worked With
Tiffany Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany Marks
Report | Print
Nov 24, 2025 -

Byers Ford responded

Thank you so much for taking the time to leave us a review. We're delighted to hear that you are happy with our service department. We truly appreciate your business and look forward to seeing you again for your next service.

November 23, 2025

Everyone did what they should and were reasonably quick. Smooth experience. I am happy enough More

by Davidrathje
Recommend Dealer
Yes
Employees Worked With
Carson Trafzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carson Trafzer
Report | Print
Nov 24, 2025 -

Byers Ford responded

Thank you for sharing your feedback with us! We're happy to hear you had a smooth and quick experience. We appreciate your business and hope to see you again soon.

November 22, 2025

We had a great experience. They had the car we were looking for and were very fair More

by Obi309
Recommend Dealer
Yes
Employees Worked With
Dan Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Perry
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Nov 24, 2025 -

Byers Ford responded

Thank you for sharing your great experience with us! We are so happy we could help you find the car you were looking for and that you felt you were treated fairly. We appreciate your business and hope to see you again in the future.

November 19, 2025

Everyone was nice Carson was great texting me at our appointment. Buying the car people were nice and informative. More

by balcerzak.12
Recommend Dealer
Yes
Employees Worked With
Carson Trafzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carson Trafzer
Report | Print
Nov 19, 2025 -

Byers Ford responded

Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with our team and that Carson provided excellent service. We appreciate you choosing us and hope you enjoy your new car.

November 18, 2025

The front desk was ready to receive me upon arrival; the issue was immediately identified and quickly fixed; the dealership honored the warranty and I paid a fair price for excellent service. I will be back More

by jacques_gascoyne
Recommend Dealer
Yes
Employees Worked With
Carson Trafzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carson Trafzer
Report | Print
Nov 19, 2025 -

Byers Ford responded

Thank you for the wonderful feedback! I am so glad to hear our team took great care of you and that we could get your vehicle back on the road quickly. It's fantastic to know you were pleased with the warranty process and the service you received. We look forward to seeing you again next time.

November 16, 2025

Since I've been getting my vehicles serviced at Byers Ford for years, they know me and have always been very good at servicing my vehicles. I like that they give me a printout of things they see but don' More

by Davidrathje56
Recommend Dealer
Yes
Employees Worked With
Carson Trafzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carson Trafzer
Report | Print
Nov 17, 2025 -

Byers Ford responded

Thank you for your kind words and for being such a loyal customer over the years. We're so glad to hear you appreciate our no-pressure approach to service. It's always our goal to keep you informed about your vehicle without making you feel rushed. We look forward to seeing you again for your next service.

November 14, 2025

Communication and follow up was poor. I had to make calls to find out the status of my vehicle. All I want is for someone to call me and let me know what's going on. Seems to be the way More

by robtelane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sly Wallen
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 17, 2025 -

Byers Ford responded

We appreciate you taking the time to share your experience. It's clear we fell short in keeping you updated on your vehicle's status, and for that, we sincerely apologize. Proactive communication is a standard we strive for, and we regret that we didn't provide that for you. We will be using your feedback to improve our processes. We hope to have the opportunity to provide you with a much better experience in the future.

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