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Byers Ford

Overview Reviews (316) Inventory (291)

Byers Ford

Name: Byers Ford
Address: 1101 Columbus Pike, Delaware, OH, 43015, US
Telephone: (844) 871-8579
Rating: 4.6

4.6

316 Reviews

1101 Columbus Pike, Delaware, Ohio 43015

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Sales: (844) 871-8579

Service: (833) 567-3928

Parts: (833) 953-0543

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Byers Ford

Delaware, OH

Overview

Reviews

Vehicles

4.6

316 Reviews

Call Dealership (844) 871-8579

1101 Columbus Pike

Delaware, OH

43015

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4.6

316 Reviews

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This rating includes all dealership reviews, with more weight given to recent reviews.

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Overview Reviews (316) Inventory (291)

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Sales: (844) 871-8579

Service: (833) 567-3928

Parts: (833) 953-0543

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Showing 316 reviews

January 15, 2024

SERVICE VISIT

The person who initially took in my vehicle was rude and very condescending, for no apparent reason other than I am a black female. Not impressed with this service department at all. Had I not filed a compl very condescending, for no apparent reason other than I am a black female. Not impressed with this service department at all. Had I not filed a complaint I believe I would have been charged for the work and time they put in, even though, they knew I had an ESP. I felt like I was judged based on the color of my skin and the fact that they assumed I knew nothing about cars. I've had two mechanical engineers as bf's who worked for Cadillac dealers plus I am a respiratory therapist that manages life support systems. These workers were just rude no respect. Not sure why this occurred but I plan on taking it to the owner of Ford. More

by CJD1967

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Employees Worked With

jeremy Heizer

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January 04, 2024

SALES VISIT - USED

Very professional. No issues. Everything was handled in advance and logistics went as planned. Would recommend No issues. Everything was handled in advance and logistics went as planned. Would recommend More

by WMF

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Isaak Caldwell, Mark Morgan, John Hess, Dan Perry

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Jan 06, 2024 -

Byers Ford responded

Hi, thank you for leaving such a great review and high star rating. Check our social media pages to stay in the loop on product news and updates so we can help you again on your next visit!

December 04, 2023

SALES VISIT - NEW

I had my eye on a 2023 Ford Maverick, and I finally went in to test drive. I knew I would love the truck, and after some thought I went ahead and bought it. No regrets I absolutely love driving it. Everyone in to test drive. I knew I would love the truck, and after some thought I went ahead and bought it. No regrets I absolutely love driving it. Everyone at Byers Ford was professional, nice, and not pushy. Kollin Hill was our salesman, and it was great. Thank you to everyone! -Ryan W More

by wallacry

Recommend Dealer

Yes

Employees Worked With

Steve Cousins

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Dec 06, 2023 -

Byers Ford responded

Hi, thank you for your kind words and congratulations on your vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

November 07, 2023

SALES VISIT - NEW

Mark did a great job walking through the 2023 Ford Maverick features and functionality, how the hybrid worked as I've never had a hybrid before. The finance manager was very professional and made the Maverick features and functionality, how the hybrid worked as I've never had a hybrid before. The finance manager was very professional and made the process really easy. Great experience overall at Byers Ford. More

by James review

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Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Mark Morgan

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Nov 08, 2023 -

Byers Ford responded

James, thank you so much for sharing your feedback about Byers Ford! It is our goal to provide an outstanding service experience and we’re very pleased that Mark and our finance manager were able to make your visit successful. We are proud to carry the 2023 Ford Maverick and excited to hear that you found it easy to navigate the hybrid features. We appreciate your support and look forward to serving you in the future. Please don't hesitate to reach out if we can be of any assistance!

Nov 09, 2023 -

Byers Ford responded

Hi James, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

November 01, 2023

SALES VISIT - NEW

I buy all of my vehicles and have them serviced by Byers Ford. Service is impeccable starting from Sales Jeff Ashbrook to Dan Padgitt to John Hess in Management to Tiffany in Service and Finance is fun too. Ford. Service is impeccable starting from Sales Jeff Ashbrook to Dan Padgitt to John Hess in Management to Tiffany in Service and Finance is fun too. Super friendly and helpful and supportive throughout the whole process as usual. More

by columbusmcgowan

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Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Dan Padgitt, Jeff Ashbrook, John Hess

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Nov 03, 2023 -

Byers Ford responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

September 23, 2023

SALES VISIT - NEW

The team was very easy going, helpful and enjoyable to complete a deal with. The building was clean and had a welcoming decor. complete a deal with. The building was clean and had a welcoming decor. More

by carrie.hooghe

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Dan Padgitt, John Grijak, Mark Morgan, Steve Cousins, Jeff Ashbrook, Keaton Stokes, Eli Gardiner

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Sep 25, 2023 -

Byers Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

September 05, 2023

SALES VISIT - USED

Great experience with everyone involved, thank you for your customer service, follow up, and understanding our needs. your customer service, follow up, and understanding our needs. More

by josh

Recommend Dealer

Yes

Employees Worked With

Mark Morgan

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Sep 06, 2023 -

Byers Ford responded

Thank you so much for your kind words, Josh! We pride ourselves on delivering excellent customer service and understanding our customers' needs. It truly is wonderful to know our hard work and dedication in this endeavor have been noticed and appreciated. Our team here at Byers Ford knows how important your experience is, and we strive to provide a level of customer service that exceeds expectations time after time. We are delighted to have earned this great review from you and hope to see you again soon!

July 21, 2023

SALES VISIT - NEW

John Grijak was our salesman, and the entire experience was outstanding. John’s upfront honesty and extensive knowledge made the purchasing of our new F-150 a breeze. We had to have our truck built in orde was outstanding. John’s upfront honesty and extensive knowledge made the purchasing of our new F-150 a breeze. We had to have our truck built in order to get exactly what we needed to be able to pull our 8500 lb. Camper. We are currently at Niagara Falls and our new truck did a great job pulling our camper. More

by Christian

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Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

John Grijak, Bill Thorpe

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Jul 25, 2023 -

Byers Ford responded

Hi Christian, we're happy you found our staff so supportive during your experience here at Byers Ford, LLC. Please don't hesitate to reach out if there's anything additional we can do for you.

June 30, 2023

SALES VISIT - USED

Great people nice buying experience ,recommend them highly . Would shop there next time I need another auto or truck . highly . Would shop there next time I need another auto or truck . More

by Terry

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Employees Worked With

Issac Caldwell, Dan Padgitt

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Jul 03, 2023 -

Byers Ford responded

Thank you so much for your kind words, Terry! It's wonderful to hear that your buying experience with us was a pleasant one; our mission is to ensure that all of our customers end up feeling happy and satisfied with their purchase. We strive to foster a supportive and welcoming atmosphere here at Byers Ford, so we are thrilled to hear that you felt just that during your visit. We look forward to your next visit with us when you need another car or truck! In the meantime, don't hesitate to reach out if you have any questions or needs - we're here for you!

Jul 03, 2023 -

Byers Ford responded

Hi Terry, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 28, 2023

SALES VISIT - USED

Low pressure and a nice salesman and easy finance and a nice selection to choose from nice selection to choose from More

by Lkala112

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Dan Padgitt, Bill Thorpe, Jeff Ashbrook, Bob Drollinger

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May 30, 2023 -

Byers Ford responded

Hi, thank you for choosing Byers Ford to purchase your new vehicle! We appreciate your business and are thankful for your review.

Byers Ford

Showing 316 reviews

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