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Byers Ford

Delaware, OH

4.6
316 Reviews

1101 Columbus Pike

Delaware, OH

43015

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Showing 316 reviews

March 02, 2021

Byers sales and finance personnel went out of their way to make my wife and I comfortable when we came in to review the car just an hour before closing. There was no rushing us and my wife and I were test More

by Old timer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Cousins, Jeff Ashbrook
Mar 02, 2021 -

Byers Ford responded

Thank you for taking the time to share your experience with us at Byers Ford! We're so glad to hear our team went the extra mile for you and your wife. We look forward to your continued business with us!

March 02, 2021

Made the deal to keep my rims/tires and tonneau cover, they swapped them out and I was rolling that afternoon. Great experience, I will be back there when I am ready to upgrade again. More

by M. Norton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Cousins, Bill Thorpe, John Hess
Mar 02, 2021 -

Byers Ford responded

Thank you for stopping by to leave Byers Ford a wonderful review! We look forward to seeing you again!

February 16, 2021

Would never buy or take my SUV anywhere but Byers Ford in Delaware, Oh. Service department is excellent. No matter what service you need. Very pleased with them More

by Brenda A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Borgia, Steve Cousins, Bill Thorpe
Feb 16, 2021 -

Byers Ford responded

Thank you for your loyal business with us at Byers Ford! We're glad to have you as a customer, see you next time!

February 10, 2021

After having an oil/filter change I checked my oil level before leaving the dealership. I found the oil level to be 3/4's of the way down the thatched area. I was told by someone who I was told was the he More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service rep and service tech
Feb 11, 2021 -

Byers Ford responded

Jim, we regret to see we have lost your business. Would you be willing to discuss the instance in question? We would like the opportunity to speak with you, Brad Kaasa - Service Manager - 740-363-3673

February 09, 2021

This was my daughters first car buying experience and it could t have gone any better. She knew what she wanted and she was not pressured into an up sell. The Staff was very courteous and professional. More

by Robert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Grijak, Dan Perry
Feb 09, 2021 -

Byers Ford responded

It was our pleasure to help your daughter with her first car buying experience, Robert! Thank you for choosing Byers Ford, we hope to work with you again in the future!

February 08, 2021

Bought a 2015 Toyota 4Runner Limited here about a week ago. I worked with salesperson Mark M. Entire transaction was smooth and fast. They also financed me at a more than fair interest rate. Would buy More

by ReconMarine1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Morgan
Feb 09, 2021 -

Byers Ford responded

We appreciate the great feedback about our team! Thanks for your business, from all of us here at Byers Ford and we'll see you next time!

January 24, 2021

Keaton was fantastic and so was Bill in Finance. I got a great deal and did not feel pressured or annoyed by anyone there. This was also the 7th car dealership I had visited/interviewed. I recommend visitin More

by agrandjean.3
Recommend Dealer
Yes
Employees Worked With
Bill Thorpe, Keaton Stokes
Jan 25, 2021 -

Byers Ford responded

Thanks for visiting us at Byers Ford! We appreciate your feedback and hope to work with you again in the future!

January 15, 2021

Team that was helpful and friendly. I am new to Ford Team that was helpful and friendly. I am new to Ford brand and I love my 2018 F-150. Thank you Jeff Ashbrook and the rest of Byers team. More

by Snappy
Recommend Dealer
Yes
Employees Worked With
Jeff Ashbrook
Jan 15, 2021 -

Byers Ford responded

Welcome to the Ford family! We're thrilled you love your F-150, thanks for choosing Byers Ford!

January 01, 2021

Mark Morgan was great salesman to work with. Purchased 2 vehicles from him and will be back when it’s time for my next. Thanks More

by Geoff R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Morgan
Jan 04, 2021 -

Byers Ford responded

This is what we like to hear, Geoff! We're so happy to hear that Mark worked with you during your recent transaction! See you next time at Byers Ford!

December 24, 2020

I have been dealing with Byers for 30+ years and will continue to do so as long as I am able to drive. I am always treated better than family. Love these folks. More

by Pam326
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The service department. , Nick Borgia, Bill Thorpe
Dec 24, 2020 -

Byers Ford responded

Thank you for your years of support! It means so much to all of us at Byers Ford. We'll see you next time!

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