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Byers Ford
Delaware, OH
503 Reviews
Byers Ford is a family-owned and -operated Ford dealership near you that's been serving central Ohio drivers since 1897! Since the first vehicles were introduced, we've been proud to have been supplying drivers for generations. While much has changed since the 19th century, our commitment to drivers in Delaware and the surrounding areas has never wavered, and we continue to strive to be a go-to dealership for the generations to come!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 503 reviews
January 04, 2026
Great experience! Will definitely recommend this dealership and our salesman Mark Morgan. He was great to work with. Will definitely recommend this dealership and our salesman Mark Morgan. He was great to work with. More
by lisashaub
Verified Customer
January 03, 2026
Byers Ford Service is a pleasure to deal with. Tiffany Marks and Carson Trafzer are second to none and definitely a valuable asset to both Byers and Ford Service. They always go above and beyond t Tiffany Marks and Carson Trafzer are second to none and definitely a valuable asset to both Byers and Ford Service. They always go above and beyond to make sure that our needs are met by providing excellent customer service. More
by gmays0
January 03, 2026
Very easy with no pressure. This purchase went well like my last two from Byers Ford. This purchase went well like my last two from Byers Ford. More
by blcastner
January 02, 2026
Tiffany and the service team have always taken great care of me and my vehicle. The communication is stellar and I’m not left wondering. I drive well out of my way to service there. I purchased the vehicle of me and my vehicle. The communication is stellar and I’m not left wondering. I drive well out of my way to service there. I purchased the vehicle there and thought I would give service a try. I’m glad I did. More
by Daveh1973
December 30, 2025
Service was completed in timely manner. Service (the works) was completed successfully. Overall good experience Service (the works) was completed successfully. Overall good experience More
by Mark
Employees Worked With
December 29, 2025
They were extremely professional. I had one of the best vehicle purchasing experiences that I have had. Everyone I dealt with at Byers Ford were friendly and knowledgeable. I had one of the best vehicle purchasing experiences that I have had. Everyone I dealt with at Byers Ford were friendly and knowledgeable. More
by Michael.mcbride0
December 28, 2025
I came in for a recall on my shocks. That's the reason Amy set up the appointment stating it was a safety concern. When I got there they said I was there for a recall on my back up camer That's the reason Amy set up the appointment stating it was a safety concern. When I got there they said I was there for a recall on my back up camera. I did not even know about that recall. I reminded them I was there for the recall on the shocks. They fixed the camera but did not have the parts for the shocks. They did try to sell me an oil change and service and recommend some other repairs on my $80000 Bronco with only 30000 miles? They told me they would order the parts and I would need to come back when they came in. I live over an hour away and that's pretty inconvenient. We LOVE Byers and have purchased 6 or 7 vehicles from you between us and our kids. Any chance I could get a free oil change and service when we come back in for the repairs? We have had LOTS of issues with the service department over the years. Brakes that sounded like xxxx on a brand new f-150. It sounded like a trash truck every time I stopped. I was told that's just how the new brakes sound. Funny I'm a die hard Ford guy and know that bull so I came back several time to have them looked at. Then a very expensive fix on an f-150 hybrid that took them months to diagnose the loud squeel when transfering from the gas to electric motor. Loud enough for other people to hear it in thier cars going down the road. Both vehicles got traded in because they became such a headache. The lady that was in the service department was awesome!! Where did she go? More
by Jedizombie69
December 26, 2025
Tiffany handled my recall and had my Bronco ready to go back out on the road for another 6 months. She took time to talk me through how to apply the fuel additive to clean the system on my next long drive back out on the road for another 6 months. She took time to talk me through how to apply the fuel additive to clean the system on my next long drive to maximize its effectiveness. She is part of the reason why I keep coming back. More
by joedittmar
December 26, 2025
Very friendly and professional. Always keeps me posted with the work on the car. The work done on my Mustang keeps her running like new. Thank you! Always keeps me posted with the work on the car. The work done on my Mustang keeps her running like new. Thank you! More
by basketcjh
