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Byers Chrysler Jeep Dodge Ram

Columbus, OH

Overview
Employees
Reviews
Vehicles
4.8
168 Reviews
Byers is family owned and operated and has been service Central Ohio in the transportation industry since 1897!
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465 S Hamilton Rd

Columbus, OH

43213

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Showing 168 reviews

June 02, 2024

Smooth transaction. We were in and out quickly with no high pressure sales. The wife is happy!!! More

by monkshc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Vignon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Pugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2024 -

Byers Chrysler Jeep Dodge Ram responded

Hi there! We are thrilled to hear that your experience with Byers was a smooth and easy one. Providing top-notch customer service is a top priority for us and we're glad to hear our team delivered on that during your visit. It's always great when both husband and wife leave satisfied after a car purchase, so we're especially happy to hear that your wife is pleased with her new vehicle! Thank you for choosing Byers and for taking the time to leave a review. We appreciate your business and look forward to seeing you again in the future!

May 02, 2024

I have been with Byers Jeep for over 15 years. They have always treated me with first class service. More

by mark@columbusclimate.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jace Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
David McDorman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

Byers Chrysler Jeep Dodge Ram responded

Thank you for choosing Byers Chrysler Jeep Dodge Ram for all of your automotive needs over the past 15 years! We are so grateful for long-time customers like you who continue to trust us with their business. Our team strives to provide first-class service to all of our customers, and it's great to hear that we have consistently met your expectations. We look forward to continuing to serve you in the future, and appreciate your loyalty to our dealership. Thank you again for taking the time to leave us a review!

April 17, 2024

Pretty nice place for the area : I’m from 40 miles south: pretty great people to work with: More

by rayminshall
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Pugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian Clarke
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Apr 19, 2024 -

Byers Chrysler Jeep Dodge Ram responded

Thank you for the wonderful review! We are delighted to hear that you enjoyed your experience at Byers Chrysler Jeep Dodge Ram. Our team takes great pride in providing exceptional service and we are thrilled that you had a positive experience with them. Thank you for choosing us and we hope to see you again soon!

March 26, 2024

Jake was wonderful! I got a decent rate. Jake was kind and funny and friendly. I wish there were more color options but that is not the seller agents fault. Had a great More

by byers0
Recommend Dealer
Yes
Employees Worked With
Kevin Pugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Pugh
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Jul 12, 2024 -

Byers Chrysler Jeep Dodge Ram responded

Thank you for choosing our company, and for taking the time to write a review about your experience with Jake, we truly appreciate it! We are delighted to hear that Jake was able to provide you with a great purchasing experience and make you feel comfortable and well taken care of throughout the process. We definitely understand that having more color options is important in any purchase, unfortunately we are limited by the manufacturer in this aspect. However, we will forward your feedback to them in hopes of expanding our color options in the future. Thanks again for your kind words and positive feedback. We look forward to seeing you again soon!

March 24, 2024

Professional experience and a personal relationship with a family brotherhood alliance which made me comfortable. More

by william_curtis51
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Peabody
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Mar 25, 2024 -

Byers Chrysler Jeep Dodge Ram responded

Thank you for choosing Byers Chrysler Jeep Dodge Ram, we are so happy to hear that your experience was both professional and personal. Our goal is to create a family-like atmosphere for all of our customers and it's wonderful to know that we were able to make you feel comfortable during your visit. Thank you again for trusting us with your business and we look forward to building a long-lasting brotherhood alliance with you in the future.

October 27, 2023

Everyone was very pleasant, especially the sales man. It was all hassle free from start to finish. More

by Devs426lee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Peabody
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Oct 30, 2023 -

Byers Chrysler Jeep Dodge Ram responded

Thank you for your wonderful feedback about Byers Chrysler Jeep Dodge Ram, and for taking the time to share your experience with us! It's very gratifying to hear that your visit was pleasant, friendly, and hassle-free. We strive to provide premier service from start to finish, so we're delighted that was achieved in your case. We value our customer relationships and are truly glad it was reflected in your experience. Our Salesman is a great asset to the team here at Byers and we will be sure to share your kind words with him. Thank you again for supporting our dealership and for taking the time to provide such positive feedback! We hope you enjoy your new vehicle and look forward to serving you again in the future!

October 26, 2023

The team at Byers could not have been more wonderful! I just purchased my 2nd Jeep Grand Cherokee from that dealership...the entire staff is so friendly and knowledgeable about the vehicles. You feel lik More

by kmccann1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Vignon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Pugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Carleson
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Oct 30, 2023 -

Byers Chrysler Jeep Dodge Ram responded

Thank you so much for your gracious review! We are truly thankful for the opportunity to help you find the perfect vehicle two times in a row. Our knowledgeable and friendly staff works hard every day to make sure our customers feel like they're part of the family when they come through our doors. We consider it our honor and privilege to serve each one of our customers with the highest level of care, and we are delighted that you noticed and enjoyed your experiences with us. We hope to see you soon again and thank you for being a loyal customer!

October 20, 2023

Found problem immediately. Was polite and very professional. Will return for future service. Have a great day! More

by chiefniio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jace Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 20, 2023 -

Byers Chrysler Jeep Dodge Ram responded

Thank you for your positive review, and for trusting us with your vehicle service needs. We truly appreciate it! Our top priority is providing superior customer service, and we are delighted that we were able to address your problem quickly and courteously. At Byers Chrysler Jeep Dodge Ram, we strive to make every one of our customers feel valued and important. We look forward to seeing you again in the future!

October 17, 2023

ALWAYS A PLEASURE WORKING WITH BYERS JEEPS SERVICE DEPARTMENT! FRIENDLY FACES, GREAT COMMUNICATION AND THEY GET WORK DONE IN A TIMELY MANNER. JACE IS A TOP NOTCH WORKER! More

by CASSIEZERKLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jace Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2023 -

Byers Chrysler Jeep Dodge Ram responded

Hi, thank you for choosing Byers Chrysler Jeep Dodge Ram to help with your vehicle needs! We appreciate your business and are thankful for your review.

October 15, 2023

Brittany is very professional and timely. She returns phone calls and explains things thoroughly. The last person that I dealt with was an African-american gentleman who was very arrogant, an More

by sharonpantelis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 16, 2023 -

Byers Chrysler Jeep Dodge Ram responded

Thank you for taking the time to provide feedback on your experience here at Byers Chrysler Jeep Dodge Ram! We appreciate hearing about your positive interactions with Brittany and client services staff here. On behalf of the team, I wanted to thank you for bringing your concerns about your past interaction directly to our attention. We strive to deliver exemplary customer service and regret that we fell short in this instance. It is our sincere hope that you can try us again in the future and allow us another opportunity to serve you. All the best.

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