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Byers Chevrolet
Grove City, OH
34 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 34 reviews
January 02, 2025
I originally gave a 5 star review. But after less than a year I have to change my review. I bought a 2018 Chevy Trax from Trey in the used cars. Trey went above and beyond for me as we But after less than a year I have to change my review. I bought a 2018 Chevy Trax from Trey in the used cars. Trey went above and beyond for me as well as the managers and service staff there. Thanks Luc for putting up with me and these issues. Shortly after driving off the lot all of the problems started and they have not stopped. Started with a bad line and bad door lock. Since then the turbo was replaced, the engine was replaced, countless lines have been replaced, and it is leaking antifreeze for the 2nd time in less than 60 days. I am grateful they have paid for all of the repairs. However, it just doesn't stop. Either their "mechanics" don't know how to work or cars or I was sold a piece of s*** car. Either way, just coming out of bankruptcy and trying to get back on my feet this definitely is not helping and it is adding more stress to my life. Not how I wanted my car buying experience to go. The Trax has spent more time in their shop than it has in my driveway. I might have put 3,000 miles on it since I bought it back in May 2024 and here it is January 2025. I don't feel comfortable taking it on long trips with it constantly having issues. I will NEVER purchase another vehicle from Byers. I can't wait to get out of this loan. More
by Sharinars84
Employees Worked With
Trey, Luc
March 24, 2024
Our experience was very pleasant. The salesman Brett McConaughey Was very personable and didn't pressure us at all. We went. For a test drive and had our deal worked quickly. The wh The salesman Brett McConaughey Was very personable and didn't pressure us at all. We went. For a test drive and had our deal worked quickly. The whole process went very smooth and we are very satisfied with our truck. More
by rntadkins
Employees Worked With
Brett McConnaughey
January 28, 2024
I bought a 2019 GMC Canyon! I was very pleased with their salesman Brett McConnaughey and the rest of the team. They worked hard get to price I was happy with, gave me very good I was very pleased with their salesman Brett McConnaughey and the rest of the team. They worked hard get to price I was happy with, gave me very good price for my trade in, answered all my and no high-pressure sales! More
by Chris L.
Employees Worked With
Jeremy Francis, Brett McConnaughey
January 23, 2024
Greatest experience I’ve ever had on both sides, sales and financial Brett McConaughey and Luke Flowers were amazing and the whole team was friendly and welcoming. Thanks for the new car and financial Brett McConaughey and Luke Flowers were amazing and the whole team was friendly and welcoming. Thanks for the new car More
by Eathan Allen
Employees Worked With
Luke Flowers, Brett McConnaughey
April 29, 2023
Terrible service department. Already had codes and tests ran at grismer along with oem parts to attempt to fix an evap code. Was told to take to dealer to get more in depth evalu Already had codes and tests ran at grismer along with oem parts to attempt to fix an evap code. Was told to take to dealer to get more in depth evaluation on where the evap leak is. These guys literally ran the code scanner for $200 and would be another $700 to drop the gas tank for further evaluation. Was also told to replace already replaced parts with gm oem and is probably the reason for the codes.....these parts were ACdelco parts More
by chancewitt21
Employees Worked With
Glenn Collins, Sue Durivage, Janelle Palkiewicz, Chris Sheets
March 09, 2023
Brett was very helpful and listened to my needs. He set me up with what I wanted 2022 1500 Silverado Lt. Sheri in financing was was fast and courteous all in all it was very good experience. He set me up with what I wanted 2022 1500 Silverado Lt. Sheri in financing was was fast and courteous all in all it was very good experience. More
by Jeff
Employees Worked With
Sheri , Brett McConnaughey
August 31, 2022
The service department is horrible! No one returns your phone calls and you can never get any one to call you back, would NOT recommend. No one returns your phone calls and you can never get any one to call you back, would NOT recommend. More
by Paul
Employees Worked With
Jeremy Francis, Glenn Collins, Toby Smith, Lindsey Tinsley, Carrie Pezzutti
