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Byerly Nissan
Louisville, KY
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When I walked in the dealership, someone was there to greet me, although they were busy that day, Byerly Nissan still felt customer service was a necessity. I stated I was interested in the Nissan Rogue greet me, although they were busy that day, Byerly Nissan still felt customer service was a necessity. I stated I was interested in the Nissan Rogue and without hesitation I was given the key to take a test drive. Although I was interested in the vehicle I did not have the funds to purchase the truck yet. I was in an accident with a semi-truck and my car was totaled. They allowed me to place the car on hold in which I thought I would have the funds in 5 days. Five days passed and I still did not have funds. Although my hold timing had expired, Byerly was gracious enough to continue to hold the truck 10 more days until I was financially capable of purchasing the truck. For some reason, Steve trusted me enough to pass up other opportunities to sell the truck in order to allow me to end my very long and trying search for purchasing a new ride. After I purchased the truck, we shot the breeze for about an hour with Steve Edelen, my sales associate and Pat Williams, the General Manager. I really appreciated the kindness and patience that was shown towards me and the efforts for going above and beyond to satisfy my needs. Thank you so much!!! More
Friendly and knowledgable sales staff. Willing to work with me to achieve the results that I wanted. Would send my friends and family to Byerly for their car needs. with me to achieve the results that I wanted. Would send my friends and family to Byerly for their car needs. More
I was very pleased with my visit and with my new Nissan Frontier. My salesman was very personable , he listened to what I was looking for and found the Frontier for me. He did a very good job. Frontier. My salesman was very personable , he listened to what I was looking for and found the Frontier for me. He did a very good job. More
The entire staff at Byerly Nissan/Ford was extremely helpful with our new car purchase. Mark Hall and Trisha did their best to provide great customer service and information regarding our purchase. We helpful with our new car purchase. Mark Hall and Trisha did their best to provide great customer service and information regarding our purchase. We will recommend our family and friends to Mark and Byerly Nissan/Ford!! More
These guys are like family. They all worked really well together as a team. They the buying experience a comfortable one and not as if I were underpressure. together as a team. They the buying experience a comfortable one and not as if I were underpressure. More
I was in the market to buy a new Nissan Juke. Buying from Byerly Nissan was a painless, and fun experience. I am looking forward to frequenting this business, in the future. Byerly Nissan was a painless, and fun experience. I am looking forward to frequenting this business, in the future. More
Easiest car purchase of my life. Randy et al gave an unbelievable price. 100% hassle free! He was a man of his word as was his manager. I would recommend them without reservation. I love the Pathfinder unbelievable price. 100% hassle free! He was a man of his word as was his manager. I would recommend them without reservation. I love the Pathfinder! More
Working with Molly and Patrick who were very patient with me while purchasing my car. I must say it was great and I could not have gotten a better car for the price I paid. me while purchasing my car. I must say it was great and I could not have gotten a better car for the price I paid. More
I really enjoyed working with Molly, Patrick and Trisha at Byerly Nissan. Their knowledge and expertise helped me make a decision that the Nissan Rogue was the car for me! I love my new car! :) at Byerly Nissan. Their knowledge and expertise helped me make a decision that the Nissan Rogue was the car for me! I love my new car! :) More
I can't say enough about my experience @ Byerly Ford. From the moment I spoke with Mark Hall I knew he would be honest and fair with me, and that is exactly what I got! He went above and beyond my expec From the moment I spoke with Mark Hall I knew he would be honest and fair with me, and that is exactly what I got! He went above and beyond my expectations. Mark is professional and very knowledgeable about the vehicles on Byerly Ford's lot. He never tried to "upsell" me after he knew what I was looking for or could afford! THANK YOU THANK YOU!!! The unbelievable service continued throughout my purchase. Trisha Brown and Gene Bohn worked effortlessly to ensure that I received fair financing and a payment that was affordable/comfortable even in this economy! My sister will be next for a vehicle and she will absolutely buy one from Mark Hall and Byerly Ford. I will continue to tell my family and friends to go straight to Byerly Ford when they need a new or used vehicle, and of course ask for Mark Hall. More