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Byerly Nissan
Louisville, KY
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Excellent experience! Loved buying my new Nissan Juke at Byerly Nissan/Ford and working with Bob Steffan and Trisha Brown. They both were very professional and courteous, a Loved buying my new Nissan Juke at Byerly Nissan/Ford and working with Bob Steffan and Trisha Brown. They both were very professional and courteous, and gave me a good deal. More
Excellent experience Our salesperson, Silvia Ivanova, I feel went over and above in making our buying experience a pleasant one. She did all she could to help us out and w Our salesperson, Silvia Ivanova, I feel went over and above in making our buying experience a pleasant one. She did all she could to help us out and we were pleased with the results. Actually we went into the dealership to shop with no plans to purchase a vehicle but came out of there driving away in a new, beautiful Nissan Altima. Being a Veteran, the salespeople not only gave me a rebate but thanked me for my service. When I returned a few days later to buy an accessory, there Parts Department personnel were just as nice accommodating me in every way they could. That meant a lot and will be happy to recommend friends and family. More
Came through in a bind I was on a trip to Kentucky for a baseball tournament and my car developed significant issues. I was not going to be able to make it back. I went to I was on a trip to Kentucky for a baseball tournament and my car developed significant issues. I was not going to be able to make it back. I went to Byerly Nissan in a very compromised condition. Instead of taking advantage of my situation, they treated me honestly and fairly. I was in a time crunch and they did everything they could to expedite the transaction and get me on my way with my new Armada. I couldn't have been happier with the service they provided me. More
Great experience form start to finish! Bob Steffan is a great person to work with if you want to deal with an honest, hard working salesperson. I highly recommend him and Byerly if you a Bob Steffan is a great person to work with if you want to deal with an honest, hard working salesperson. I highly recommend him and Byerly if you are in the market for a Nissan of Ford (or other car)! More
Exçellent customer service Everyone we dealt with at Byerly Nissan was exceptional in their customer service! David Bramley was our sales person, & he was very kind, professiona Everyone we dealt with at Byerly Nissan was exceptional in their customer service! David Bramley was our sales person, & he was very kind, professional, & receptive. He did not apply high pressure tactics or attempt to get us to add any extras or other "nonsense" that is sometimes a part of a car buying experience. Furthermore, the man who figured our trade-in value & further negotiated the deal, as well as the business manager who handled all of the paperwork & financing were both very fair & a pleasure to work with. More
Good customer service I have to say that they stepped up to plate for me. The customer service was great. they are very curtious and polite. I would go back again. I have to say that they stepped up to plate for me. The customer service was great. they are very curtious and polite. I would go back again. More
Awesome from start to finish. From the time we got there to the time we drove off the lot, they were very attentive but not pushy. They helped us pick out several cars to drive an From the time we got there to the time we drove off the lot, they were very attentive but not pushy. They helped us pick out several cars to drive and told us all about their features. Price was kept where we wanted it. Once we decided what to purchase, they did the paperwork in a very thorough and timely manner. I would definitely work with Bob Stefan and Trisha Brown again. More
Awesome Saleswoman! Great experience! What an awesome experience at Byerly Nissan! Our saleswoman Jodi Ritchie has to be one of the nicest and most personable sales persons we have ever me What an awesome experience at Byerly Nissan! Our saleswoman Jodi Ritchie has to be one of the nicest and most personable sales persons we have ever met! She not only is so knowledgeable in her field but also very caring She went way out of her way to help my wife and I.Not only did she sale us a vehicle, we gained a good friend! She deserves the highest reward of excellence? Thank You! Tex and Susan Hayse More
A perfect car buying experience I needed a tough and dependable little car with excellent fuel economy and I needed a reasonable monthly payment. I found my Nissan Versa online at B I needed a tough and dependable little car with excellent fuel economy and I needed a reasonable monthly payment. I found my Nissan Versa online at Byerly on Sunday. I filled out a credit application online and on Monday morning, Chris Trusty both called and emailed me. Chris needed some information about my trade in vehicle so I provided that and at 4:20 in the afternoon, I was at the dealership. After a few more forms and a test drive, I was approved and I drove out of the lot in a little over 2 hours. This was the best car buying experience I have ever had. No pressure, no 3rd party warranties, no hidden fees. Chris and the finance manager Mr. Milby were a pleasure to deal with. If you are looking for a no hassle and very friendly/professional deal on purchasing a new vehicle, pay these guys a visit. More
Patient and knowledgable unlike other dealerships Bob Steffan really helped get me into my dream car at a price I could afford and could call a good deal. I went to probably 15 dealerships and he is t Bob Steffan really helped get me into my dream car at a price I could afford and could call a good deal. I went to probably 15 dealerships and he is the only salesman I came back to. He was very nice, patient, knowledgable, and reasonable with helping me find a car at a price I could afford unlike most salesmen at other places who are overly pushy, mentally exhausting, and have no idea about the cars on their lot. No other dealership offered me a car in quite as good of a condition for the price point I was looking for. Didn't think I could get as nice of a car as I did for the price I got it for; thanks for putting me in my dream car! More