
Byerly Ford
Louisville, KY
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My experience could't have been better, Mr. Hall was very informative,helpful,and kind. Making a stressful time much easier. My Mustang is all I could have hoped for. The whole process went very smoothl very informative,helpful,and kind. Making a stressful time much easier. My Mustang is all I could have hoped for. The whole process went very smoothly,and I was treated with respect at all times. Thanks again! More
I was very impressed with Silvia Ivanova's response with the online process her professionalism and hard work made my experience a very pleasant one to buy what I wanted without the forcefulness of a s with the online process her professionalism and hard work made my experience a very pleasant one to buy what I wanted without the forcefulness of a sales associate pressuring you. The new Ford Explorer is beautiful, sporty and well equipped. We are very happy with our new vehicle and we will return to Byerly Ford for any future purchases. Thank you all very much for a very pleasant buying experience. Ryan O'Neal was very helpful with the process. his professionalism is way above expectations. Whomever mentored Silvia, my hat is off to you, Very Professional. More
This was one of the better purchases I had made the salesman was great and the dealership was very friendly, the price was fine and set up free oil change with my first vist. salesman was great and the dealership was very friendly, the price was fine and set up free oil change with my first vist. More
i was snooping the net looking for price comparisons and went one click too far! within minutes, Ryan called and suggested I stop by. He was easy to work with, efficient and willing to work with me from the went one click too far! within minutes, Ryan called and suggested I stop by. He was easy to work with, efficient and willing to work with me from the getgo. Even if we hadn't made a deal, it would have been a great experience. but we made a deal, and I'm extremely satisfied with both Byerly and Ryan O'neil! More
Del Leachman is an outstanding sales associate, no push , but very suggestive, as to the needs of the customer. I have known Mr Leachman for several years. If I did not trust Del I would not have purchased t but very suggestive, as to the needs of the customer. I have known Mr Leachman for several years. If I did not trust Del I would not have purchased the 13 Fusion from him.No need to blow smoke... Del is excellent with customers. On a scale of 1 to 10, I would give Del a big 10. Thanks Del for your time and courtesy...Curtis Underwood More
These are the reason's for such a excellent review. These are the reason's for such a excellent review. I have been looking for a new Ford Escape for several week's in Lexington and surrounding count These are the reason's for such a excellent review. I have been looking for a new Ford Escape for several week's in Lexington and surrounding county's and could not get what I wanted, until I came across Byerly. I gave description of what I wanted and they found me one in 48 hour's. They did not try to sell me something else. The price was reasonable and I got my new Escape in 2 day's. I am very happy with my new vehicle and the way Tom followed up to make sure I was satisfied. I will recomend this dealership to all my friend's and family. Renee' Roberts More
My overall buying experience was great. Tom J. did not ever try to pressure me into buying. The F-150 I bought is the nicest truck I have ever owned. This is the fifth Ford truck I have bought since 1999. ever try to pressure me into buying. The F-150 I bought is the nicest truck I have ever owned. This is the fifth Ford truck I have bought since 1999. I would definitely recommend this dealership as well as Tom J. to future buyers I come across. Thanks Tom J. and Byerly Ford for a wonderful buying experience. More
My wife and I can't say enough about our experience with Ryan. When we got there I had an idea of what we wanted and what we could afford we told Ryan and he spent literally from 11 a.m that morning wh with Ryan. When we got there I had an idea of what we wanted and what we could afford we told Ryan and he spent literally from 11 a.m that morning when we arrived to 6 p.m. That night searching every car to get us just that. Never complaining even going out of his way to get coloring books and food and drink for my 2 year old. He worked his butt off trying to make us happy and we left feeling just that. The whole staff was amazing and made our journey buying a new car easier then I could have ever imagined. I am a ford employee and will tell everyone to go see Ryan. Thank you thank you thank you! You have done an amazing job and couldn't have asked for better. Please do yourself a favor and go see Ryan. More
Even though he was new at this job, he still went above and beyond to help me get into the car i wanted. He also called me after i had purchased the car to make sure i was still enjoying it. and beyond to help me get into the car i wanted. He also called me after i had purchased the car to make sure i was still enjoying it. More
Randy was great to work with and provided excellent customer service. They didn't try to talk us into anything we didn't want. Happy with the entire experience. customer service. They didn't try to talk us into anything we didn't want. Happy with the entire experience. More