Buzz Chew Chevrolet-Cadillac, Inc.

0 Stars - BEWARE - Dishonest, unprofessional, condescending Salesman Bob White, was one of the most unprofessional and condescending salespersons I have ever had the non-pleasure of working with. It was like p Salesman Bob White, was one of the most unprofessional and condescending salespersons I have ever had the non-pleasure of working with. It was like pulling teeth to get information about the car, let alone decent photos. He made me feel like i was bothering him when I would ask about the vehicle. Further, I found him to be unknowledgeable about what he sales and I actually felt like he lashed out at me because he was intimidated by my questioning. Even though it would have been an 8 hour drive to inspect/purchase the car, however I placed a deposit on the car because of the low miles. After scrutinizing the poor quality photos that were submitted, I found a few aberrations on the car that would indicate other damage that was unreported to me by the salesperson (after heavy questioning). When confronted with this, the salesperson (for lack of a better description), said he didn't have time for this and refunded my deposit, mind you after a certified check was cut as well as a one-way rental car was paid for on my end. The irony here is, if my concerns had been addressed in a proper way to begin with, I wouldn't have had to ask so many questions, which is clearly a failure on the sales staff. He also placed undo pressure in regards to the sale; for example mandating that I had to pick the car up within a weak or he would refund deposit on the car. Message to Bob; Do yourself a favor and find something you enjoy and are good at, because clearly this is not it and life is too short to be as miserable as you are. It's sad because being a VW owner, I wanted to give the GM/Chevy brand a try, however was turned off and just couldn't purchase based on the rude, condescending and elusive salesperson behavior, and unanswered questions of the vehicle. I have had many car purchases in my life, however, this was by far the worst sales staff i have ever encountered. I hope this experience isn't representative of the GM brand and all subsidiaries. Also, beware this dealership uses non-OEM parts in its bodywork repairs which should be reason enough to question their franchise. Sidenote: I had to take a shower to scrub off that dirty feeling after being forced to give one-star to this dealership due to the rating system. More

Always a pleasure I can't say enough of how much of a pleasure it is to buy and have your vehicle serviced by this dealer. Top notch service, fair and honest prices, ne I can't say enough of how much of a pleasure it is to buy and have your vehicle serviced by this dealer. Top notch service, fair and honest prices, never a surprise except how they can serve you better the next time. Purchased 2 vehicles from them this year. Living on the North Fork they pickup your vehicle for service with a loaner so your not inconvenienced. Makes getting your vehicle serviced a true pleasure. More

Buzz Chew is great Made getting a truck easy, people and service is great. I've been dealing with Buzz Chew for a while and they do everything right. Never a bad experie Made getting a truck easy, people and service is great. I've been dealing with Buzz Chew for a while and they do everything right. Never a bad experience More

Best xxxx Chevrolet Dealer on Long Island I cannot say enough good things about Buzz Chew Chevrolet, I have been buying trucks and Suv's from Chris Klausz since 1992 he has always treated me a I cannot say enough good things about Buzz Chew Chevrolet, I have been buying trucks and Suv's from Chris Klausz since 1992 he has always treated me and my family with respect. In 2012 I was looking to purchase a Camaro special edition Dusk, I searched out Chris and he set me up with Joe Tedesco and since that day Joe has been my go to guy for anything Chevy. I live in Cold Spring Harbor and could go to dealers much closer,but I choose to go see my friends at Buzz Chew. Its about loyalty and honesty, I know at Buzz Chew I am getting the best deal without having to haggle. Buzz Chew and the entire staff treat you like family, My son purchased a 2016 Colorado from Buzz chew and was treated like a family member not a customer, his next truck will definitely be from Buzz Chew. I loved his truck so much I leased a 2018 Colorado Joe and Chris and the entire staff went out of there way to get me the color and package I wanted. I could not be happier, my wife will be leasing the Cadillac XT5 in April when her current lease is up, and she can't wait believe me. Buying a Car, Truck, or Suv should be an enjoyable experience, it should never be stressful or aggravating. At Buzz Chew it's always a great experience probably the only Chevrolet dealer on Long island that still has broucher's for all the vehicles they sell, I like to look talk to salesman go over numbers and take the broucher home look at the truck I like for a few days then go order the truck I want. And I like to keep the broucher. If your considering buying or leasing a Chevy I would highly recommend visiting Buzz Chew out in Southampton make it a day out with the family lots to do out on east end, you will not be disappointed. Buzz Chew has that home town dealership feel to it where everyone is important and there's no such thing as to many questions. Thank You Buzz Chew. The Kearns Family... More

New purchase This was my first car that I purchased Chevy Cruze. I am a young man who just started a new job, the staff was very helpful and I didn't feel that I w This was my first car that I purchased Chevy Cruze. I am a young man who just started a new job, the staff was very helpful and I didn't feel that I was pressured into making an unnecessary purchase. My experience with Buzz Chew felt like a community dealership that was looking out for the best interest of the customer. I will definitely be back for my next purchase! More

Amazing Service The entire Buzz Chew Team gives excellent service from top to bottom. You would be a fool if you went anywhere else! I would highly recommend. The entire Buzz Chew Team gives excellent service from top to bottom. You would be a fool if you went anywhere else! I would highly recommend. More

New lease This is my 2nd lease from this dealership. The staff are great. I absolutely love my chevy silverado. My overall experience at buzz chew Chevrolet This is my 2nd lease from this dealership. The staff are great. I absolutely love my chevy silverado. My overall experience at buzz chew Chevrolet was fantastic. More

Very Hapoy!!!!!!!! Was a wonderful experience. Bought my first new car from Buzz Chew over 25 years ago and am just as happy now with this perchase. Everyone was a p Was a wonderful experience. Bought my first new car from Buzz Chew over 25 years ago and am just as happy now with this perchase. Everyone was a pleasure to work with. More

Oil change and seat service Dan is a great service writer who completely understands the customer and what they need from a dealers service department. The work was done on time Dan is a great service writer who completely understands the customer and what they need from a dealers service department. The work was done on time and on budget. More

Great Experience We needed a car in a hurry so we decided to visit Buzz Chew in Southampton. I had been listening to the radio ads for this dealership and it sounded a We needed a car in a hurry so we decided to visit Buzz Chew in Southampton. I had been listening to the radio ads for this dealership and it sounded almost too good to be true. However, after sitting down with salesman,Joe Tedesco, the friendly hometown atmosphere was confirmed. Within 30 minutes, we had found a car we loved and the price was right! You can trust the people at Buzz Chew to find you the right car for your family. We will be back! More