Button Chrysler Jeep Dodge Ram
Kokomo, IN
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Couldnt get anyone to wait on me even after an hour. I walked around the sales lot for more than an hour, I went inside and they said they were busy and would be right with me, finally got tired of waiti I walked around the sales lot for more than an hour, I went inside and they said they were busy and would be right with me, finally got tired of waiting went outside and called. Still did t get an answer. I went to look at 3 vehicles that were on the website of which none were on the lot. Would never go back. More
worst dealership experience in my 30 years AVOID at all cost Worst experience in my life dealing with this dealership. Don't waste your time with these terrible employees, Lynn Kirk, Andy Sparger and General Sal Worst experience in my life dealing with this dealership. Don't waste your time with these terrible employees, Lynn Kirk, Andy Sparger and General Sales Manager John Clendenning. Unless you like being taken advantage of, don't even call them. They wasted 5hrs of our lives and 3 trips to the dealership, where they promised to deliver a new truck. We cut our losses and got a much better deal elsewhere, shop around, you will find much better deals. Don't believe a single word they say! Believing them will be your first mistake, that will lead to a terrible experience at this dealership. If Mr. Button knew what these people have done to his dealership, I'm sure all three of them would be fired on the spot! More
Chris Fairchild was so great at explaining things with us. If you need a vehicle, go see Chris, you won't be disappointed. The Geary's John and Becky #CHRISYOURCARGUY 😀Very Happy 😀Love My Truck! If you need a vehicle, go see Chris, you won't be disappointed. The Geary's John and Becky #CHRISYOURCARGUY 😀Very Happy 😀Love My Truck! More
Poor customer service It's like they don't want to go that extra mile for the customer. There is no customer satisfaction. They claimed that they went to all financial inst It's like they don't want to go that extra mile for the customer. There is no customer satisfaction. They claimed that they went to all financial institutions and even contacted the bank where the potential customer I brought in had his trade-in financed and we found out that they did not, so that was a straight up lie which to me kills their credibility. I will never bring or even suggest that customers buy any vehicle from Buttons! More
Lousy Service department The service department at Buttons has to be one of the worst. If you want your oil changed and that is all, you probably won't have any problems. Th The service department at Buttons has to be one of the worst. If you want your oil changed and that is all, you probably won't have any problems. They are either understaffed in their service department or under enthused about working. It takes two weeks to schedule your car in for repairs. Today I called to schedule an appointment and I got transferred twice before a secretary answered and said someone would have to call me back to set up an appointment. Here I sit fifteen minutes later and no one has called back. I guess my next purchase will be at a different dealership .... one that has more than one person working. Please note I did not deal with the people checked since I could not get through but the review requires you indicate individuals so based on my previous experience I selected them all. Update: I finally called back after 25 minutes and was told that it would be the 14th before I could get service. That is only 11 days to wait. I told them to forget it. I am going to Florida and I will get service down there. No more new cars from Buttons! Maybe in a few years they will get their dealership running like it should. More
Amazing!! I have to say that Chris Fairchild and the whole team a Button really went above and beyond to help us get our new 2016 Dodge Ram. I had to trade in I have to say that Chris Fairchild and the whole team a Button really went above and beyond to help us get our new 2016 Dodge Ram. I had to trade in a leased vehicle a year early and they all really did what they had to in order to make us happy with the deal we got. I can honestly say that I am now a lifetime customer at Button Chrysler. More
aweful is the only word that comes to mind. Mark W did a great job during the sale, but the dealership has more then earned it's reputation for a terrible service dept after the sale. I persona Mark W did a great job during the sale, but the dealership has more then earned it's reputation for a terrible service dept after the sale. I personally have purchased three new vans and two new Jeeps over the years from this place and each and every time I tell myself "never again". This time I mean it. When you enter their service dept, there is a better then not chance you won't even be acknowledge for standing right in front of them. Once they realize you're not going away and they have to talk to you, it's as if you dared to bother them with your presence. When you have to call the owner to get marginal service, and repairs that are sub standard needing follow up vists, why would one put themselves thru that. I have one more same piece of business with them to finish my last purchase and I will not go back. Don't say you haven't warned if you chose to deal with this outfit. More
Typical Car Salemen I hate buying cars because of the pressure you get from the sales people and how they cannot be honest. I asked before driving an hour to look at the I hate buying cars because of the pressure you get from the sales people and how they cannot be honest. I asked before driving an hour to look at the car if the previous owner was a smoker and was assured they were not but when we got to Kokomo to look at the Jeep, they had it sprayed down with so much fabreeze (which should have been my clue), all you could smell was the fabreeze. Once I purchased the Jeep, the more I drove it, the more the cigarette smell came thru. They were not willing to work with us on the price either. It was not a good experience and would not recommend Button to anyone. More
Awesome experience! My experience w button was fantastic! Everyone was great who I worked with, they were all polite and professional. John O'malia was phenomenal and got My experience w button was fantastic! Everyone was great who I worked with, they were all polite and professional. John O'malia was phenomenal and got me the best deal he could possibly get! When I have friends looking to buy a new vehicle I am going to recommend Johhny O! More
Button is the Best! First of all, I must start off by saying the customer service I received at Button is by far the best I have received, anywhere. In looking for a new First of all, I must start off by saying the customer service I received at Button is by far the best I have received, anywhere. In looking for a new vehicle, I didn't want to rush in, make a hasty purchase, and rush back out. It's a contract. I wanted to make sure I was happy with the car I purchased, felt comfortable with payment agreement, and would have a dependable vehicle for years, not months. I was directed to Mr. Tony Flamino, who has been SO VERY KIND! I over analyze everything, and he has been very patient with me, allowing me to take my time and consider my options carefully. Never once did I feel rushed, pushed into a vehicle I didn't want, or felt as though I was a nuisance. All the staff treated me with respect. I was able to take the car home overnight to get a "feel" for the car, before I agreed to anything. The staff has worked very hard to get me into the vehicle I want, and worked even harder to help me get the rates I am looking for. Not only are the products good, quality products, the service was incredible. I would recommend this dealership to anyone, anywhere, any time. I would personally recommend Tony Flamino for all the hard work, dedication and patience he has shown to me in this new adventure! Button is the Best! More