Button Chrysler Jeep Dodge Ram
Kokomo, IN
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Ryan always goes above and beyond for us. He makes doing business with Button easy!!! He makes doing business with Button easy!!! More
Inquired on a New Ram truck, they said it was in stock, requested a trade value for my Ram truck as website requested. Inqired twice to Ryan and Vinessa concerning my trade-in and have not received a respo requested a trade value for my Ram truck as website requested. Inqired twice to Ryan and Vinessa concerning my trade-in and have not received a response. Very unresponsive dealership. More
Put a deposit down on a vehicle and planned to be there at 9am in morning. Got a call at 6pm that they sold it despite the deposit. Disappointed to say the least. at 9am in morning. Got a call at 6pm that they sold it despite the deposit. Disappointed to say the least. More
Overall great experience. I was in there longer than I wanted to be but got the vehicle I wanted. Professional, understanding and went out of their way after the sale. I was in there longer than I wanted to be but got the vehicle I wanted. Professional, understanding and went out of their way after the sale. More
This was definitely the worst experience in my 50 years of buying cars. I found a new $49K Pacifica Limited there via the Chrysler site (I was looking for a very specific spec- silver, AWD, gray interior, of buying cars. I found a new $49K Pacifica Limited there via the Chrysler site (I was looking for a very specific spec- silver, AWD, gray interior, sunroof, NAV, either a Touring or Limited), agreed to price, paid deposit, agreed to trade value, had confirmed appointment to pick up car yesterday, drove 3 hours from Cincinnati, and when I arrived on time at 11:30 AM, I was told, "Uh, somehow that car got sold to someone else." Unbelievable. More
Best car buying experience!! Greg was great and not pushy at all! The sales mgr came and introduced his self to us...very impressive!! Finance guy was great too!! at all! The sales mgr came and introduced his self to us...very impressive!! Finance guy was great too!! More
I bought a used 300 from Button, the experience was easily the best that I have ever had from a dealer. There was some slight damage on rear passenger rim that I hadn't noticed, but the salesmen immedi easily the best that I have ever had from a dealer. There was some slight damage on rear passenger rim that I hadn't noticed, but the salesmen immediately pointed it out. The car is amazing, and every interaction I have had so far has been professional, quick, and easy. I will be back to purchase any future vehicles from this dealership, and from JC as long as he is there!! More
They are scammers they tried to tell me my oil pan needed replaced cause it had a hole in it yes it does it's called the drain hole so that didn't work so they said my transmission pan had a hole in it again replaced cause it had a hole in it yes it does it's called the drain hole so that didn't work so they said my transmission pan had a hole in it again no hole so when they took the pan off it has no drain hole they wouldn't let me in back to take a peek red flag they did before anyway they couldn't show no holes u could see the fluid was coming out of the gasket anyway when they took the pan off they they brought it too the waiting area and tried to convince me this foriegn thing it looked like some kind of liner i said whats that the clerk and mechanic we never seen anything like it so i bought the new oan and it was a day later it came to me and I realised i got scammed jee thanks andrew. More
Lack of integrity and accurate staff work. They agreed to match another dealer's offer of 500 under price. I asked for 3 prices on 3 cars to decide if I'd order or try the one on their lot. The prices kept c match another dealer's offer of 500 under price. I asked for 3 prices on 3 cars to decide if I'd order or try the one on their lot. The prices kept changing all week, couldn't get one clear picture for decision making. Doesn't seem there was attention to detail. Then when I kept trying to clarify the pricing and emphasized I'd be interested in trying the one on their lot they reneged on the 500 off they agreed to 7 days prior. Said they'd only do it for the one on the lot and not an order. It was like pulling teeth trying to get prices to begin with and then the lack of integrity was the cherry on top. I bought a horse in Europe from people who spoke broken English, flew it to the U.S last year and that was 25 percent as complicated a sale with this dealer in my home state. How complicated is a 43-50k vehicle to price out and stick with what was agreed to??? I thank them for showing their true colors before I bought. Glad to have the opportunity to buy somewhere else. I can only imagine what would have happened later in the device department on the supposed lifetime powertrain warranty. Telling my family and friends #complicated. More
Poor:lack of character. Arranged to purchase car with salesperson, had bank check, ready to drive down and pick up car- Craig Schultz called me, unapologetically informed me GM sold it to one of his work salesperson, had bank check, ready to drive down and pick up car- Craig Schultz called me, unapologetically informed me GM sold it to one of his workers. More