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Button Chrysler Jeep Dodge Ram - Service Center

Kokomo, IN

4.6
511 Reviews

511 Reviews of Button Chrysler Jeep Dodge Ram - Service Center

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December 25, 2024

Got me in quickly and was very courteous and friendly helpful. Fixed my problem Thanks More

by hdowl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kolton Sandefur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Yero
Dec 26, 2024 -

Button CDJR responded

Thank you for your feedback! We're thrilled to hear that we were able to get you in quickly and provide courteous, friendly, and helpful service. It’s great to know we were able to fix your problem. We appreciate your trust and look forward to assisting you again!

December 25, 2024

Garritt, Shannon and the service center are the only reason me and my family shop at Buttons More

by humberto11393
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mari Whaley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2024 -

Button CDJR responded

Thank you for your heartfelt feedback! We’re honored that Garritt, Shannon, and our service center have earned your trust and loyalty. It means so much to us that they’ve made such a positive impact on you and your family’s experience. We truly value your continued support and look forward to serving you again at Button!

December 25, 2024

The dealership employees were very professional,very nice and extremely knowledgeable. I’m glad I chose Charriot More

by kendunnuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2024 -

Button CDJR responded

Thank you for your kind words! We’re so glad to hear that our team at Charriot made such a positive impression with their professionalism, friendliness, and knowledge. We're honored that you chose us, and we look forward to continuing to provide you with exceptional service in the future!

December 24, 2024

Garritt is great to work with. He helped me with all of my needs. Thank you More

by grumpyd2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2024 -

Button CDJR responded

Thank you for your kind words! We're so glad to hear that Garritt was able to assist you with all of your needs. Providing excellent service is our priority, and we truly appreciate your feedback. We look forward to working with you again in the future!

December 24, 2024

The people there were real professional and curious. They had to go through a lot of different sizes of lug nuts keys and didn't complain a bit More

by pjpride1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jada Critchlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2024 -

Button CDJR responded

Thank you for your great review! We're so glad to hear that our team provided professional and courteous service. We pride ourselves on tackling every task with a positive attitude and attention to detail. We appreciate your kind words and look forward to assisting you again in the future!

December 23, 2024

Was a great experience, was able to into service quickly and Jada took great care of my needs and respected my time. Would recommend . More

by youell72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Belt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jada Critchlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2024 -

Button CDJR responded

Thank you for your wonderful feedback! We're thrilled to hear that your experience was great and that Jada took excellent care of your needs while respecting your time. We truly appreciate your recommendation and look forward to serving you again in the future!

December 23, 2024

Good with working with people! ! Thank you for answering my questions!! Thank you for great service for the vehicle!! Affordable prices!! More

by Gainlogo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jada Critchlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2024 -

Button CDJR responded

Thank you for your kind words! We're so glad to hear that our team was helpful in answering your questions and providing great service for your vehicle. We strive to offer both quality service and affordable prices, and we're thrilled that you had a positive experience. We look forward to serving you again in the future!

December 23, 2024

Shop was friendly Time n line to talk was short Time getting done was promp More

by pfrichey49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jada Critchlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2024 -

Button CDJR responded

Thank you for your feedback! We're glad to hear that our shop provided a friendly experience, and that both your wait time to speak with us and the service time were prompt. We truly appreciate your business and look forward to serving you again soon!

December 23, 2024

So I called the day before my oil change,to check if it was first come first serve and the person on the phone said yes we open at 8:00 am.well they changed that,so I didn't get done until 11:45. Why did I More

by Bman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Button CDJR responded

We apologize for the confusion and frustration caused. We offer appointments and walk-in's to better accommodate schedules. If appointments are set, then those will come before walk-in's. However, walk-in's are taken on a first come first serve basis throughout the day. We certainly did not intend to mislead you. Your time is valuable, and we regret that your visit did not meet the expectations you had.

December 23, 2024

I was in and out pretty quickly on a busy day. Jada is a great asset to this business!! More

by asmithers1738
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jada Critchlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2024 -

Button CDJR responded

Thank you for your feedback! We’re so glad to hear that you were able to get in and out quickly, even on a busy day. Jada truly is an asset to our team, and we appreciate you recognizing her excellent service. We look forward to assisting you again in the future!

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