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Button CDJR

Kokomo, IN

4.6
1,263 Reviews

1220 E Blvd

Kokomo, IN

46902

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1,263 Reviews of Button CDJR

May 14, 2026

Everything went great. Kolton was very helpful. Quick oil change with no issues. Always love the printout showing if any other issues were found. More

by casskidzmom3
Recommend Dealer
Yes
Employees Worked With
Kolton Sandefur, Kolton Sandefur
May 14, 2026 -

casskidzmom3 responded

Great service at Button. Service department is top notch!

May 13, 2026

7 days to change a battery! 0 communication Service would not answer phone had to drive to dealer More

by pet1408
Recommend Dealer
No
Employees Worked With
Garritt Stryker, Garritt Stryker
Jun 01, 2026 -

Button CDJR responded

We apologize about your negative experience with us. Please reach out to our service manager, Mari at mari.whaley@drivechariot.com Thank you!

May 13, 2026

Mark Carroll was outstanding. He was patient through the entire process, and he explained everything in detail. I highly recommend seeing Mark for your next vehicle purchase. T More

by jkalish888
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Carroll, Ryan Olsen, Bobby Giles
May 13, 2026 -

Button CDJR responded

Thank you for the positive feedback! We are happy to hear Mark Carroll gave you the experience you deserve! We appreciate it!

May 11, 2026

It is always friendly. They listen and keep you informed on your vehicles status. The staff is always very professional and the facility is very clean. More

by jcsodervick
Recommend Dealer
Yes
Employees Worked With
Jada Critchlow, Jada Critchlow
May 13, 2026 -

Button CDJR responded

Thank you for the wonderful review! We appreciate you so much!

May 11, 2026

Very good He explained what needed to be done. And helped me get my vehicle in for service. More

by georgeldavidson54
Recommend Dealer
Yes
Employees Worked With
Kolton Sandefur, Kolton Sandefur
May 13, 2026 -

Button CDJR responded

We are happy to hear you had a positive experience with us! Thank you, and we hope to see you back again in the future!

May 07, 2026

I wanted to have my transmission fluid changed when I had an oil change. They had my car for almost 2 days straight and they didn’t get it done. I don’t understand. More

by dgarcia40336
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kolton Sandefur
May 20, 2026 -

Button CDJR responded

Hi there, please reach out to our Platform Manager, Steve Parrott at Steve.parrott@drivechariot.com. We'd like to chat more over this situation!

May 06, 2026

They had my jeep for 24 days on a recall issue I had to text weekly to get an update and requested a call from the service manager and never received one. Making a customer pay $7 a day on top of a vehicle More

by flatyn
Recommend Dealer
No
Employees Worked With
Kolton Sandefur, Kolton Sandefur
Jun 01, 2026 -

Button CDJR responded

We apologize about your negative experience with us. Please reach out to our VP of Fixed Ops, Joe at joseph.ealy@drivechariot.com. Thank you!

May 06, 2026

Everyone at the dealership has been wonderful to work with. However, after I bought my Jeep the service engine light came on. I have had it in two times. They reset it but they can't find anything wrong More

by donald.davis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman, Garritt Stryker
May 11, 2026 -

Button CDJR responded

Thank you for taking the time to share your experience with us. We sincerely apologize for the ongoing issues you’ve experienced with your new Jeep Mojave and understand how frustrating this situation must be, especially while traveling. We truly appreciate your patience and the opportunity to continue working with you to get this resolved. Our goal is always to make sure our customers feel confident and safe in their vehicles, and we want to ensure your concerns are fully addressed when you return to Kokomo. Please reach out to our service team directly once you’re back in town so we can assist further. Safe travels and thank you again for your feedback.

May 05, 2026

They did a great job handling my tire issue and may sure I knew all about my tire and wheel warranty! More

by david.bucklerii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jada Critchlow, Mari Whaley, Chris Henn
May 11, 2026 -

Button CDJR responded

Thank you for the 5-star review! We appreciate the support!

May 03, 2026

It's always been a pleasure being there. Garritt is always super nice and helpful and gives the best service More

by renekinch
Recommend Dealer
Yes
Employees Worked With
Garritt Stryker, Garritt Stryker
May 04, 2026 -

Button CDJR responded

We are happy to hear Garritt always gives you the experience you deserve! Thank you for the support!

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