Button CDJR
Kokomo, IN
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1,263 Reviews of Button CDJR
Not impressed. Probably will not purchase another vehicle from Button. It took 17 days for the repair and we had a loaner from Button that entire time. Fortunately, Probably will not purchase another vehicle from Button. It took 17 days for the repair and we had a loaner from Button that entire time. Fortunately, Garritt responded quickly whenever I inquired and took good care of the loaner charges. More
Excellent service. Stryker was great to work with. He never left me wondering what was going on. Always kept me updated. The dealership has stood by their Forever War Stryker was great to work with. He never left me wondering what was going on. Always kept me updated. The dealership has stood by their Forever Warranty! More
Feel very overcharged for the diagnosis and repair. Diagnostic fee has been raised from $95 to $195. Diagnostic fee used to be dismissed if repair was performed at Button - no longer the policy, I'm pa Diagnostic fee has been raised from $95 to $195. Diagnostic fee used to be dismissed if repair was performed at Button - no longer the policy, I'm paying the diagnostic fee regardless. The parts needed were quoted at about 80% ABOVE manufacturer's suggested retail pricing, and the parts can be found for sale online at 30% below MSRP. Price (and customer) gouging at its finest. More
Check engine light was on and vehicle was not running properly. They never gave up until they solved the problem. It was looked at several times before it got fixed. properly. They never gave up until they solved the problem. It was looked at several times before it got fixed. More
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