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Button CDJR

Kokomo, IN

4.6
1,263 Reviews

1220 E Blvd

Kokomo, IN

46902

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1,263 Reviews of Button CDJR

June 12, 2026

Not impressed. Probably will not purchase another vehicle from Button. It took 17 days for the repair and we had a loaner from Button that entire time. Fortunately, More

by joironmonger5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Trent Armstrong, Garritt Stryker
Jun 15, 2026 -

Button CDJR responded

We are happy to have been able to provide good customer service and a loaner while your vehicle was in for service. Please reach out to our service manager, Mari at mari.whaley@drivechariot.com.

June 12, 2026

Excellent service. Stryker was great to work with. He never left me wondering what was going on. Always kept me updated. The dealership has stood by their Forever War More

by karissa.kraner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mari Whaley, Garritt Stryker
Jun 12, 2026 -

Button CDJR responded

Thank you so much for sharing your experience with us! We appreciate you!

June 11, 2026

Feel very overcharged for the diagnosis and repair. Diagnostic fee has been raised from $95 to $195. Diagnostic fee used to be dismissed if repair was performed at Button - no longer the policy, I'm pa More

by ed.thorn
Recommend Dealer
No
Employees Worked With
Garritt Stryker, Garritt Stryker
Jun 15, 2026 -

Button CDJR responded

Please reach out to our service manager, Mari at mari.whaley@drivechariot.com. We'd love to chat more about this situation.

June 11, 2026

Check engine light was on and vehicle was not running properly. They never gave up until they solved the problem. It was looked at several times before it got fixed. More

by dondavis83
Recommend Dealer
Yes
Employees Worked With
Jada Critchlow, Jada Critchlow
Jun 12, 2026 -

Button CDJR responded

We are happy your issue with the car got resolved! Thank you for giving us great feedback, we appreciate your patience!

June 11, 2026

Jada is phenomenal at her job and very organized. Will always take my car to button for service More

by chris.henn
Recommend Dealer
Yes
Employees Worked With
Jada Critchlow, Jada Critchlow
Jun 12, 2026 -

Button CDJR responded

We are so happy to hear you had a good experience with us! Thank you for your support, Chris!

June 11, 2026

Great customer service. They we friendly, thoughtful, and timely. I will continue to use them for my car needs. More

by tanya.foutch
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garritt Stryker
Jun 12, 2026 -

Button CDJR responded

We are so happy to hear you had a good experience with us! Thank you for taking the time to leave us a review!

June 11, 2026

Button delivered a great customer service and very prompt. Excellent customer service Great service and customer service support More

by salbaugh318
Recommend Dealer
Yes
Employees Worked With
Garritt Stryker, Garritt Stryker
Jun 12, 2026 -

Button CDJR responded

We are so happy to hear this! Thank you for taking the time to share your experience with us!

June 11, 2026

Staff is always friendly and very professional! Jada goes above and beyond to make the experience great. More

by josh.whaley
Recommend Dealer
Yes
Employees Worked With
Jada Critchlow, Jada Critchlow
Jun 12, 2026 -

Button CDJR responded

Thank you for the awesome review! We appreciate your kind words!

June 11, 2026

They always want to keep you vehicle for 8 hrs for a 30 min job More

by Whatever
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kolton Sandefur
Jun 15, 2026 -

Button CDJR responded

Please reach out to our service manager, Mari at mari.whaley@drivechariot.com. We'd love to chat more about this situation.

June 09, 2026

Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great More

by jacob.barkley
Recommend Dealer
Yes
Employees Worked With
Jada Critchlow, Jada Critchlow
Jun 09, 2026 -

Button CDJR responded

Thank you for leaving us a review! We appreciate you!

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