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Butler Toyota - Service Center

Macon, GA

4.8
784 Reviews

784 Reviews of Butler Toyota - Service Center

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March 30, 2021

I went in for a service and was early, but they took me right away. The waiting area was clean and was following the CDC guidelines as well. My service was quick in and out with no stressful situation. More

by djhogges
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Apr 28, 2021 -

Butler Toyota responded

Thank you for allowing us to service your vehicle! Come back and see us! Have a great rest of your day!

March 30, 2021

Always great customer service he has been my service advisor for three years now and I never had a problem with him not at all! More

by Tonyajus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Harris
May 01, 2021 -

Butler Toyota responded

Thank you for sharing your experience with us! Come back and see us again! Have a great weekend!

March 23, 2021

We were just outside Macon heading for Florida when we had car problems. Larry Cummings and the gentleman who first greeted us made us feel at home and managed to fit us into the schedule so we did not More

by mccutcheon_nadine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Cummings
Apr 03, 2021 -

Butler Toyota responded

Thank you so much for choosing us for your service needs. We hope we made your experience with us a great one. Come and see us again!

March 20, 2021

Larry was very helpful during my service. Kept me updated on the progress and showed pictures of what needed to be replaced. It was very nice he ordered my tires and they came in the next day! More

by malloryannortiz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry
Mar 29, 2021 -

Butler Toyota responded

Thank you for the kind words Mallory! We hope to see you again! Have a great week!

March 07, 2021

Very easy to work with. Scheduling on the phone works very well in spite of last minute changes. Promptly received, processed and serviced. Jerry Turner does an excellent job in all respects. More

by Sgreear
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
None of those listed
Mar 08, 2021 -

Butler Toyota responded

Thank you for the kind words! It was a pleasure working with you. Have a great week!

March 04, 2021

The service is outstanding! Excellent customer service. The service team always communicates in a thorough manner and is very prompt. I would highly recommend Butler Toyota! More

by dixiebclark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Cummings, McCall Fuller, Randy Butler
Mar 05, 2021 -

Butler Toyota responded

Thank you for choosing Dixie! Have a great rest of your weekend!

March 01, 2021

Brian Hatfield is always very polite, knowledgeable, and friendly. It has indeed been a pleasure working with him again and again. Thanks for all you do! More

by VALJORGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Hatfield
Mar 02, 2021 -

Butler Toyota responded

Thanks for the 5 stars! Have a great rest of your week!

March 01, 2021

First time service for my new Highlander didn't take long and the customer service was excellent! In and out in less than an hour. More

by wdaniel
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Randy Butler
Mar 02, 2021 -

Butler Toyota responded

Congrats on the new Highlander! Thank you for the kind words! We appreciate you!

February 23, 2021

the service was prompt and the rep was informative and courteous. i was pleased with the treatment received. the work performed was explained fully, fully satisfied, More

by gwing1111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jerry turner
Mar 02, 2021 -

Butler Toyota responded

Thank you for the feedback and choosing us for your service needs! Have a great rest of your week!

February 19, 2021

Excellent service. Low wait time. Great group of people. Gave me options on different parts that I understood. Low pressure unlike some other service places. More

by bahki21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Cummings
Feb 20, 2021 -

Butler Toyota responded

Thank you for the feedback and sharing your experience with us. Have a great rest of your weekend!

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