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Butler Toyota

Macon, GA

4.8
1,390 Reviews

4580 Riverside Dr

Macon, GA

31210

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Showing 1,390 reviews

March 20, 2024

Josh was very pleasant and helpful. He explained everything throughly and was very polite. The waiting area was clean. More

by awest486
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
March 19, 2024

My service rep Larry is always pleasant and helpful. As long as I have been coming to Butler over the last 14 years, he has always remained professional and pleasant. The woman who drivees the shu More

by shawnda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Cummings
March 15, 2024

Great service. Mr. Larry was very helpful. In and out. Right on time as scheduled. Hope they keep it up. More

by Burt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Larry C.
March 09, 2024

Chris is awesome need more like him his customer service is excellent, he's very proficient and professional. He cares about the customer and it shows.. More

by redlust2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris in service department*5 Stars*
March 08, 2024

Simple straight forward, great customer service. Our salesman, Craig Ragin was awesome during the whole process. They handled the financing, it was smooth and simple with a good rate. More

by ddaniels
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Ragin 5-star Greg Williams 5-star
February 28, 2024

Seletha Doston was knowledgeable and professional without being overwhelming. It has been over twenty years since purchasing a new vehicle and she answered all my questions and showed me all the new technolo More

by fh459
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seletha Doston
Feb 29, 2024 -

Butler Toyota responded

Thank you, FH459!! Seletha is great at what she does, and we are glad she made you happy!!

February 22, 2024

Professional knowledgeable on time kept advised of service progress told of upcoming services that will be needed More

by pokey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Cummings
Feb 29, 2024 -

Butler Toyota responded

Thank you, Pokey!!

February 22, 2024

The service was a bit long, but Butler had a computer I could use to help the wait. Joshua, my advisor, explained that several techs were absent which slowed the work. Joshua was professional and explained More

by claudia149
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
Feb 29, 2024 -

Butler Toyota responded

Thank you. Ms. Claudia for the kind review, and thank for your patience!! We appreciate your business!!

February 08, 2024

Brandon Lee was very helpful in helping me find my next vehicle. His customer service and support are above and beyond. More

by ldyparis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Lee
Feb 29, 2024 -

Butler Toyota responded

Thank you LDYParis, for the kind review!! We will be sure to let Brandon know!

February 05, 2024

the service was a bit long, the person that helped me let me know other services my car needed. More

by sdg57751
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Butler
Feb 29, 2024 -

Butler Toyota responded

Thank you, SDG57751 for the kind review!! We appreciate you!

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