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Butler Toyota

Macon, GA

4.8
1,390 Reviews

4580 Riverside Dr

Macon, GA

31210

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Showing 1,390 reviews

September 26, 2020

I am a longtime customer of Butler Toyota. My Highlander Hybrid is 12 years old and still running like a top! The service is truly exceptional, and Larry, my service provider is outstanding. We are in the m More

by Ollie'snana812
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Cummings, Troy
Oct 06, 2020 -

Butler Toyota responded

Thank you for being a loyal customer to us for all these years! We appreciate customers like you. Thank you again for the great rating and have a wonderful rest of your week. Hope to see you soon!

September 25, 2020

Brian in Macon is always very helpful and nice to work with. He is always nice and pleasant to talk to. Very pleasant stay in the dealership . More

by Jerome
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian , McCall Fuller, Randy Butler
Sep 26, 2020 -

Butler Toyota responded

Thanks Jerome! Brian is a great rep to work with! We hope you guys enjoy your weekend!

September 21, 2020

Always have an excellent experience when I bring my car in for service. Brian Hatfield is always professional, friendly, funny and competent in his job. More

by Erwin1590
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Hatfield
Sep 26, 2020 -

Butler Toyota responded

Thank you for the feedback Erwin! We appreciate the stars!

September 21, 2020

Jason Harris is always the best service member I have worked with. He has the best personility a person could have. He is always fast and to the point. More

by pennyjo312
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Jason Harris
Sep 26, 2020 -

Butler Toyota responded

Thank you for the kind and positive review Penny! We are so happy that Jason was able to provide you with some awesome service. Come back and see us anytime. Thank you again!

September 18, 2020

After discussing the issue with the sales manager I have changed my review. He explained the process and told me what he would do to make the problem at least better. He made the problem go away with a co More

by Me
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy Fair-Hollis
Sep 21, 2020 -

Butler Toyota responded

Hello Mr. Hadley. Thank you for bringing this to our attention. This is not how we like to conduct business. Please email us via customercare@butlertoyota.com so that we can hear more in detail about your experience and try to rectify the situation. Thank you for your time. We hope to hear from you soon. -Customer Care Team at Butler Toyota

September 16, 2020

This dealership has shown me how buying a car should be done. Seletha Doston was amazing! She was patient, knowledgeable, and professional. I have never owned a Toyota and honestly never looked at one befo More

by Aleeesha2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seletha, Robert
Sep 17, 2020 -

Butler Toyota responded

Thank you Aleesha! We are so pleased to hear about your great experience here with us! Congratulations on the new ride! Please don't hesitate to come back and see us. Have a great weekend!

September 15, 2020

Experience was exceptional. Troy, Cedric, and Kevin were excellent. I would highly recommend these members of the sales and financing team. I ended up with my dream truck at a great price with great service More

by hatfield2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin, Cedric, Troy , Randy Butler
Sep 16, 2020 -

Butler Toyota responded

Thank you for the feedback! We are so pleased to hear that you had a great experience here with us. Thank you again! Have a great rest of your day!

September 14, 2020

They took me in as soon as I got there ,my appointment was at 12 and the Time I left was at a reasonable time. More

by Cyntmo35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
McCall Fuller, Randy Butler
Sep 14, 2020 -

Butler Toyota responded

Thanks for the great review and 5 stars! We hope that you have a great rest of your week!

September 09, 2020

Curtis and all parties where exceptional. I will definitely recommend them! I was able to browse vehicles with out being pushed this gave me time to find my grounding. More

by tinalritchie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Curtis M.
Sep 14, 2020 -

Butler Toyota responded

Thank you for the kind words! We enjoyed having you! Please come back and see us! Have a wonderful week!

September 09, 2020

Came in looking for a black 86 none were available so I settled on a dark blue one that was found in another state and arrived the next day More

by Brvining30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Stephens
Sep 14, 2020 -

Butler Toyota responded

Thank you for your feedback! Congrats on the new ride. We are so happy you were able to find a vehicle that best suits you! Have a great day!

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