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Butler Toyota

Macon, GA

4.8
1,390 Reviews

4580 Riverside Dr

Macon, GA

31210

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Showing 1,390 reviews

December 28, 2021

Great service especiallly shuttle person and Larry in the Service area. Efficient and quality service. .. every time!! More

by mrsresha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry
Jan 03, 2022 -

Butler Toyota responded

Thank you for the kind words. Larry is a great asset to our service team. We are happy to hear about your experience with us. Come back anytime. Happy New Year!

December 26, 2021

Great service.. Knowledgeable staff. Everyone was very nice and spoke to us. Wait time was reasonable. More

by lgeezie7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam
Jan 03, 2022 -

Butler Toyota responded

Thank you for allowing us to earn your business! We appreciate the feedback.

Sep 17, 2022 -

lgeezie7 responded

Thanks for a job well done.

December 25, 2021

Always excellent service when I come in! I waited till last minute but they took care of me even though it was Christmas Eve. More

by KoaiFrijolero
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry
Jan 03, 2022 -

Butler Toyota responded

We are glad we could help out in any way possible. Thank you again for stopping by!

December 23, 2021

I was in Service Dept for recall repair. Called to set up appt - was told who service writer would be and was followed up with email detailing everything discussed. A shuttle was available to bring me ho More

by Dc
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Turner and Shuttle driver
Jan 03, 2022 -

Butler Toyota responded

Thank you for the positive feedback and for choosing us for your service needs. Happy New Year! Come back and see us.

December 23, 2021

The customer service was very good and I would tell anyone to visit this dealership. More

by Amos Jr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
McCall Fuller, Randy Butler, Nicole Beck
Jan 03, 2022 -

Butler Toyota responded

Thank you for allowing us to earn your business!

December 22, 2021

Shane was great to deal with. This company is fun to buy a car from. More

by Ed
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Butler
Jan 03, 2022 -

Butler Toyota responded

Thank you for the kind words! We are pleased to hear about your experience. Thank you again!

December 21, 2021

Very efficient at conflict resolution and able to move forward once resolved an issue. I would drive there again for a deal… they were fast and dealt with me quickly and as I needed. More

by Out of Towner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy, Sales
Jan 03, 2022 -

Butler Toyota responded

Thank you for trusting us with the service of your vehicle! If you are ever in town again, please stop by. We are more than happy to help!

October 05, 2021

As long time buyers from butler Toyota, after today we will not be back. Found a vehicle on their website for a specific price and once we were on the lot they refused to sell it for the internet price. W More

by Ashley011003
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Internet management
Oct 08, 2021 -

Butler Toyota responded

Hi Ashley! Thank you for reaching out. We are sorry your experience did not go well. Please contact us; the customer service team via email at customercare@butlertoyota.com so that we can learn a little more about your experience with us. We would like to learn from it. Hope to hear from you soon! Have a great weekend. -Customer Care Team

June 10, 2021

I had an awesome experience with Butler Toyota in Macon. Everyone there is so nice and friendly. Check out Trey Stephens the number one car salesmen. Customer service was A+ More

by Renarda56
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey Stephens
Jul 16, 2021 -

Butler Toyota responded

Thank you for the kind words! We appreciate the positive feedback,. Thank you for allowing us to earn your business.

May 31, 2021

I was very impressed with Butler Toyota. The whole staff wad awesome. Seletha really worked with me, she was very friendly and professional. Didn't feel pressured. Very helpful. Good selection! More

by Acarden2013
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seletha
Jun 03, 2021 -

Butler Toyota responded

Thank you for the positive feedback! We enjoyed working with you. Come back and see us!

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