Butler Toyota

Amazing customer service. Clean facility with extra friendly staff. Service department Always greeted with a smile and immediately asked any questions I had Clean facility with extra friendly staff. Service department Always greeted with a smile and immediately asked any questions I had More

Nice experience and blessed to have the truck on the lot that I was looking for. I would recommend. that I was looking for. I would recommend. More

Larry Cummings is the best in providing service. He let's me know what service I need. At the completion he informs me of what was done. He let's me know what service I need. At the completion he informs me of what was done. More

Troy was awesome. I would recommend Troy and Butler Toyota too anyone. Thank for a relaxing car buying experience. I would recommend Troy and Butler Toyota too anyone. Thank for a relaxing car buying experience. More

Kendra did a wonderful job helping out with our purchase. We will definitely be back soon to purchase a second vehicle. We will definitely be back soon to purchase a second vehicle. More

Once I was at the dealership to get service I was well taken care of Excellent service and I do enjoy the complimentary coffee. Brian Hatfield is always on point. Thanks taken care of Excellent service and I do enjoy the complimentary coffee. Brian Hatfield is always on point. Thanks More

Brooke and Craig were fast and excellent and they were good with helping expedite my purchase. I was in and out in under an hour and Brooke gave me a full tank of gas for traveling an hour! good with helping expedite my purchase. I was in and out in under an hour and Brooke gave me a full tank of gas for traveling an hour! More

The whole experience was excellent, from the greeter to my liaison, Larry. Everything was not only quick but lower in price than I expected. my liaison, Larry. Everything was not only quick but lower in price than I expected. More

Experience was good but it was a bit slow. I had an appointment and it still took 2 hours for service to be done. I had an appointment and it still took 2 hours for service to be done. More

All staff were friendly, courteous, and helpful. Mark, Brandon, Hall, and Kalie were exceptional. Mark has been extremely responsive even after the purchase - even reaching out to check in because Mark, Brandon, Hall, and Kalie were exceptional. Mark has been extremely responsive even after the purchase - even reaching out to check in because we are new to Toyota. Overall a great experience at the dealership. They did not blow me away with a great deal, but it was just average/fair. Only real complaint is that the car was not cleaned to my standards. It was certainly not detailed, really just poorly wiped down, inside and out. The windshield was horribly streaked and cloudy. Then, I found some sticky goo under the front passenger seat looks like something was spilled. I didn't find it until a couple days after I got the car home, and I live 40 miles from the dealership so I did not take it back and tell them. So the Butler team did not have an opportunity to make it right - but I know they would have. Point is, it should have never made it to me that way. I would absolutely recommend this dealership with the advice/warning to shop around prior to going and assess the cleanliness of the vehicle before you leave. More