Butler Toyota

I really had a great experience at Butler Lexus however my partner was looking for a certain car and he found one here. Since I had great experience with the Lexus dealership I told him. let's try and get my partner was looking for a certain car and he found one here. Since I had great experience with the Lexus dealership I told him. let's try and get it. I had to work so I sent him he purchased it. Now I check it out and the drivers survivor is completely broke off and I see a small chip in the windshield which has spread across the window after 2 weeks of ownership. I had him call about the sun visor they told us they discounted the card a whopping $175 so there was nothing they could do which is BS. The car also has a bad tensioner pully making a rattling noise . I was very happy with Butler for my 22 Lexus but this experience I hate so say it will more than likely keep me from doing business with any of the Butler dealerships in the future. We have a copy of a list if things where it went through inspection even says they ordered the visor I just feel like if a proper inspection was done these things would have been fixed. More

Have my Tundra serviced at Butler for years. Their work is excellent and it is ready when planned. Great job. Thanks again. Their work is excellent and it is ready when planned. Great job. Thanks again. More

The sales department was awesome. Was never told no while negotiating. Everything I needed to make the deal happen was easily met. Even had the thermostat go out in the truck I bought Was never told no while negotiating. Everything I needed to make the deal happen was easily met. Even had the thermostat go out in the truck I bought after a few days of buying. Even though I did not buy a warranty (used truck) they stepped up and took care of it at no charge to me. Hunter Thompson in sales and Kate Mcdevitt in service. Easiest and most hassle free buying experience and service I have ever received. More

Went into the dealership for 20k mile service. Dealership service representatives were very responsive and courteous. Speed of service met expectations. Dealership service representatives were very responsive and courteous. Speed of service met expectations. More

MY SERVICE ADVISOR SAM, HE IS ONE OF THE BEST IN THE BUSINESS, GREAT PROFESSIONALISM. BUSINESS, GREAT PROFESSIONALISM. More

Seletha was very helpful. She made the process pretty simple and easy. The process was pretty fast and she was very knowledgeable. With her help I was able to move forwa She made the process pretty simple and easy. The process was pretty fast and she was very knowledgeable. With her help I was able to move forward with a purchase of my new vehicle. More

Mechanic don’t check the certain thing and tell the customer for need to be replaced like wiper blade,air and ac filter and battery,I did replace my self before a month and telling me that need replace customer for need to be replaced like wiper blade,air and ac filter and battery,I did replace my self before a month and telling me that need replacement,thats wrong,wrong ,wrong More

I had Hunter as my sales rep. He was awesome! He made sure everything was a smooth process. I am extremely happy with my purchase! He was awesome! He made sure everything was a smooth process. I am extremely happy with my purchase! More

You brace yourself going into a car dealership and prepare mentally for the oncoming “pushy salesperson.” And then… they don’t come. Instead, you get friendly people who don’t try to “push” anything o prepare mentally for the oncoming “pushy salesperson.” And then… they don’t come. Instead, you get friendly people who don’t try to “push” anything on you. They’re helpful. They listen. They’re accommodating. That was my experience with Kendra Wilson at Butler Toyota. Kendra set the bar across the board for a perfect customer experience. From the moment I reached out with a brief inquiry, Butler Toyota was responsive, extremely knowledgeable, not only about the vehicle itself, but in walking me through the entire process. It could not have been more seamless and made the process very pleasant. Their attention to detail and my satisfaction was unparalleled- going above and beyond in every aspect! More

I just got my 2023 Camry "initial service (5K) and Larry Cummings my Assistant Service Manager was awesome! He kept me informed as to what all had to be completed and within 40 minutes I was signing my name Cummings my Assistant Service Manager was awesome! He kept me informed as to what all had to be completed and within 40 minutes I was signing my name and out the door! Please tell Larry to keep up the great job as his acute attention to detail is unsurpassed! Colonel S. More