Butler Toyota
Macon, GA
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Larry is the best. He has been and continues to be knowledgeable, professional and demonstrates the type of service that makes me continue to drive from Atlanta to Mac He has been and continues to be knowledgeable, professional and demonstrates the type of service that makes me continue to drive from Atlanta to Macon, bypassing several other Toyota dealerships. I actually have a Toyota dealership less than 10 miles from my house, but there is one main thing that they are missing, LARRY. More
Needed an oil change, spoke to 2 service agents before dropping off. Mister Larry called to ask me why I brought in my car. "I need my oil changed, didn't this information get passed on to you?" He said t dropping off. Mister Larry called to ask me why I brought in my car. "I need my oil changed, didn't this information get passed on to you?" He said that all he had was the word "maintenance" and wanted to clarify. I'm not mad at Larry, he did the right thing. Upon pick up, when I saw my white car, the door and hood were smeared with black grease hand prints. I started my car and billows of white and yellow smoke came out. I quickly shut off the car. Larry came running out to the parking lot apologizing. "I'm sorry, they are supposed to drive the car when they put in the fuel line cleaner. It won't hurt you." I pointed out the black grease stains and he said it was from the rain. "No, look closely, it's hand prints." He asked a guy to come clean it off. Overall, I usually have a good experience. But quite disappointed with yesterday's oil change and maintenance service from start to finish. More
All sales people need to be trained by Angelica Angel. She was friendly, professional, and informative. She made me feel comfortable about my purchase. Brett Brindley was also very friendly and profes She was friendly, professional, and informative. She made me feel comfortable about my purchase. Brett Brindley was also very friendly and professional. He answered all my questions and helped me understand things as I made decisions. It was a great experience overall! I’m especially thankful for the two mentioned above. Love my car! More
Seletha Dotson was an extremely helpful salesperson. We received all the information we needed and the whole trasanxrion took place smoothly and promptly. We received all the information we needed and the whole trasanxrion took place smoothly and promptly. More
I’m a regular, this is the 3rd or 4th vehicle they have kept serviced for me. Service great as always, nice waiting area, and fair prices. kept serviced for me. Service great as always, nice waiting area, and fair prices. More
Excellent knowledge of the vehicle. Great salesman. Trayvon, or Tray. Easy experience. Overall excellent experience. Great salesman. Trayvon, or Tray. Easy experience. Overall excellent experience. More
Always a pleasant experience servicing my vehicles at Butler. Very clean and friendly environment where everyone speaks to you. Chris my service representative is very organized and keeps me updated du Butler. Very clean and friendly environment where everyone speaks to you. Chris my service representative is very organized and keeps me updated during my service visit. I will continue to service my two vehicles at Butler Toyota. More