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Butler Toyota

Macon, GA

4.8
1,390 Reviews

4580 Riverside Dr

Macon, GA

31210

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Showing 1,390 reviews

June 26, 2023

Larry is the best. He has been and continues to be knowledgeable, professional and demonstrates the type of service that makes me continue to drive from Atlanta to Mac More

by davidriddle1234
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Larry in service
Jun 26, 2023 -

Butler Toyota responded

Hi David, We're blown away by your kind words!! We are sure this will make his day as it makes ours. Your commitment to us means everything and it's greatly appreciated. Thank you!!

June 23, 2023

Needed an oil change, spoke to 2 service agents before dropping off. Mister Larry called to ask me why I brought in my car. "I need my oil changed, didn't this information get passed on to you?" He said t More

by KathyG
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Various people
Jun 29, 2023 -

Butler Toyota responded

Kathy, Thank you for the feedback, it's all important to us, positive or negative. It all helps us get a lil better. We've gone over your appointment in full detail and would like to apologize for our shortcomings. Please contact us directly at 478-476-1770 and ask for Keith H. / Service Manager to receive complementary Oil Change. We appreciate your business and will be here for you, always.

June 18, 2023

All sales people need to be trained by Angelica Angel. She was friendly, professional, and informative. She made me feel comfortable about my purchase. Brett Brindley was also very friendly and profes More

by carolannpevans
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angelica Angel. Brett Brindley
Jun 19, 2023 -

Butler Toyota responded

The team here at Butler Toyota of Macon is SO thrilled you're happy with your overall experience.... You had a great duo to work with!! Enjoy your new car:)

Jun 19, 2023 -

carolannpevans responded

Thank you!!

June 16, 2023

Seletha Dotson was an extremely helpful salesperson. We received all the information we needed and the whole trasanxrion took place smoothly and promptly. More

by rdwinfield
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Seletha Dotson, Randy Butler
Jun 19, 2023 -

Butler Toyota responded

Thanks for your 5-star review! We sincerely appreciate your feedback.

June 14, 2023

I’m a regular, this is the 3rd or 4th vehicle they have kept serviced for me. Service great as always, nice waiting area, and fair prices. More

by William N.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith and Dustin, Leticia Albarado
Jun 16, 2023 -

Butler Toyota responded

Great to hear! We value your business and continued support. Thanks, William and we will see you soon 😉

June 14, 2023

Excellent knowledge of the vehicle. Great salesman. Trayvon, or Tray. Easy experience. Overall excellent experience. More

by Stephanie Brown
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
McCall Fuller, Randy Butler, Nicole Beck, Leticia Albarado
Jun 16, 2023 -

Butler Toyota responded

Stephanie, We're Happy that TRAY took such great care of you!! He has been a great addition to our sales team since day one and it doesn't look like he is slowing down anytime soon :) Thank you so much for sharing and have a great weekend!!!!

June 06, 2023

Brooke was very nice and helpful and really helped thru the process. I would surely recommend her to all my friends More

by Spires_donnie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
McCall Fuller, Randy Butler
Jun 08, 2023 -

Butler Toyota responded

Greatly appreciated! Thnx for recommending and for sharing. Enjoy your new car- Hope to see you and your friends soon 😀

June 03, 2023

Great experience. Kept me informed throughout the entire process. They were ready when I got to the dealership More

by robert.danner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kendra Wilson, Randy Butler
Jun 05, 2023 -

Butler Toyota responded

Thanks for your 5-star review! We sincerely appreciate your feedback.

May 26, 2023

Always a pleasant experience servicing my vehicles at Butler. Very clean and friendly environment where everyone speaks to you. Chris my service representative is very organized and keeps me updated du More

by Omarjustice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
May 29, 2023 -

Butler Toyota responded

Thanks so much for your feedback. It makes our day hearing from our customers and the great service they received from our team. Thanks again for a great review!!

May 26, 2023

I waited 1 hour and 30 minutes as what the staff told me. They value my time. More

by caingay.ivymarie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin
Jun 01, 2023 -

Butler Toyota responded

Thank you for the review and for sharing!!

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