Butler Toyota
Macon, GA
Filter Reviews by Keyword
By Type
Showing 1,390 reviews
Service department changed the oil in our new 2022 Toyota RAV4 and left the oil drain plug loose. On the second oil change at 15000 miles they did it again. This time it flooded our garage with motor oil. We RAV4 and left the oil drain plug loose. On the second oil change at 15000 miles they did it again. This time it flooded our garage with motor oil. We had to have the vehicle towed. Called the service manager twice only to get voicemail. The general manager never returned my call. I took pictures and documented. I will call Toyota to file a formal complaint. More
Larry was very professional. I loved my chauffeur Shorne. I DID NOT like that I had missed one of my free services on June 3rd when I was not even aware!! Customers should receiv I loved my chauffeur Shorne. I DID NOT like that I had missed one of my free services on June 3rd when I was not even aware!! Customers should receive a courtesy call, email & text regarding services. Also classes for seniors(at least) on how to operate the car w0uld be greatly appreciated!! Just my opinion!! I took trigonometry in college that was easier to learn but I did have a teacher! More
Easy to make a service appointment; drove in 10 minutes before and the Service Advisor took my Tacoma in right away. Oil Change, Cabin Air Filter replaced, multi-point inspection, air in tires, fluids top before and the Service Advisor took my Tacoma in right away. Oil Change, Cabin Air Filter replaced, multi-point inspection, air in tires, fluids topped up. I waited in A/C comfort and was ready to go in 1 1/2 hours. Thanks Butler Toyota....! More