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Butler Toyota

Macon, GA

4.8
1,390 Reviews

4580 Riverside Dr

Macon, GA

31210

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Showing 1,390 reviews

July 11, 2023

Everyone was super friendly. In and out in about 2 hours! Very clean and plenty of space. More

by hanbaker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Butler
Jul 14, 2023 -

Butler Toyota responded

Thank you for the 5-star review! We value your feedback and can’t wait to serve you again.

July 06, 2023

Jerry is the best! I was in and out in about an hour. That was a record More

by djedenfield
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jerry, Randy Butler
Jul 11, 2023 -

Butler Toyota responded

We Love us some JERRY!!!! We glad you do too ‼‼👍

July 04, 2023

Everyone was helpful and professioal, and the routine service was completed when estimated. Josh was very helpful, More

by bdhammond46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Jul 05, 2023 -

Butler Toyota responded

Nice!! Thank you for sharing and the 5-stars !!!

July 03, 2023

Larry always gives superb customer service when I bring in my vehicle. He i very thorough on the recommendations for my vehicle. More

by shawnda
Recommend Dealer
Yes
Employees Worked With
Larry Cummings
Jul 05, 2023 -

Butler Toyota responded

Thanks so much for the feedback, Shawanda! It makes our day hearing about how much our customers love our service team and the great service they provide. Great Job Larry

July 01, 2023

They did a wonderful job. Easy to work with. Good communication. Excellent customer service. Love my car More

by lactic-draftee.0m
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Randy Butler
Jul 05, 2023 -

Butler Toyota responded

Thank you for the 5-star review. We really appreciate your business and helping to share the word about Butler Toyota in Macon.

June 29, 2023

Kendra was an encouraging and wonderful sales person! She is a kind and considerate person. I believe she would be a great new car sales manager! More

by Kim Cort
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kendra
Jul 05, 2023 -

Butler Toyota responded

Thank you, Kim!! We love the compliments🤩🤩🤩💯

June 28, 2023

Service department changed the oil in our new 2022 Toyota RAV4 and left the oil drain plug loose. On the second oil change at 15000 miles they did it again. This time it flooded our garage with motor oil. We More

by matlock.rick
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Service and General Manager
Jun 29, 2023 -

Butler Toyota responded

Mr. Matlock - We apologize again - by now you have spoken to our Service Director and our General Manager, you have both of their cell numbers, and if we can be of any assistance at all, contact us directly at customercare@butlertoyota.com. Thank you, sorry again, and don't hesitate to contact us - Customer Care folks at Butler Toyota customercare@butlertoyota.com

June 28, 2023

Larry was very professional. I loved my chauffeur Shorne. I DID NOT like that I had missed one of my free services on June 3rd when I was not even aware!! Customers should receiv More

by Senior citizen
Service Time
Recommend Dealer
Yes
Employees Worked With
Larry Cummings, Shorne(driver Home & pick-up)
Jun 29, 2023 -

Butler Toyota responded

Thank you so much, we are so lucky to have Shorne and Larry!! Please send me your full name and best phone number, customercare@butlertoyota.com, and we will make sure you are on service notifications for serves due and recalls, etc. - and - if you need some time learning your car - we have several wonderful people who will be happy to help, and you'll enjoy them, as well - Thanks again!! Customer Care folks at Butler Toyota customercare@butlertoyota.com

June 27, 2023

Easy to make a service appointment; drove in 10 minutes before and the Service Advisor took my Tacoma in right away. Oil Change, Cabin Air Filter replaced, multi-point inspection, air in tires, fluids top More

by Mustang45
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jerry Turner
Jun 29, 2023 -

Butler Toyota responded

Mustang45, We're so grateful that you took the time to share your feedback with us. We can’t wait to share your 5-star review with our team. They’ll be thrilled!

June 27, 2023

My son said they were courteous and helpful and explained what needed to be done More

by cam92669
Workmanship
Recommend Dealer
Yes
Employees Worked With
Jerry
Jun 29, 2023 -

Butler Toyota responded

Thanks for the review! We hope to serve you and your son again in the future.

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