Butler Toyota
Macon, GA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Factory required service I had a great experience with Butler. Sam was very helpful and very professional. I didn't have to wait to see him for my appt and the car was ready w I had a great experience with Butler. Sam was very helpful and very professional. I didn't have to wait to see him for my appt and the car was ready when he said it would be. More
Excellent, patient customer service Zack Jordan was referred by a trusted friend of mine who had previously bought a vehicle from him. I'm so glad she did. Zack was very patient while Zack Jordan was referred by a trusted friend of mine who had previously bought a vehicle from him. I'm so glad she did. Zack was very patient while I test drove three trucks and I could tell he put a lot of work into knowing everything about all of them. It was clear from the start that he was straightforward and wanted to make sure I got the truck that fit me, not simply the first or most expensive one. I put a lot of effort and thought into purchases like this and if you take it seriously too, you should go see Zack. I know I'll be sending anyone I can his way. You won't be disappointed. More
Scheduled service Received e-mail reminders of scheduled service. Service check in area was very clean. Technician appeared immediately and was directed to check in o Received e-mail reminders of scheduled service. Service check in area was very clean. Technician appeared immediately and was directed to check in office. Both Sam and Technician were very friendly. Comfortable waiting area. Service was completed in a very reasonable amount of time. More
Excellent service by an excellent ASM, and excellent techni Brought my rare Panoz Esperante to Jerry for a basic oil change, and checkover. Jerry was extremely helpful, and advised me that my carbon ceramic br Brought my rare Panoz Esperante to Jerry for a basic oil change, and checkover. Jerry was extremely helpful, and advised me that my carbon ceramic brakes were starting to wear excessively, and the Michelin Pilot Cup GT3 tires were wearing excessively. He fully understood that I needed to get back on the track, so we would reschedule at a later date in the off-season. He informed me that the technician working on my vehicle had previously experience as a race driver, and pit crew member. Jerry, his technician, and his years of experience eased my tensions of bringing such an unusual vehicle to Butler Toyota. Thank you. More
Good service I had an oil change and rotated my tires for a reasonable price. Everyone was friendly and the wait was not long for the service. I had an oil change and rotated my tires for a reasonable price. Everyone was friendly and the wait was not long for the service. More
New Car Purchase Great experience, no hassles-the salesperson, Wendy at Butler Toyota, was very professional, knowledgeable, courteous, and helpful with the purchase o Great experience, no hassles-the salesperson, Wendy at Butler Toyota, was very professional, knowledgeable, courteous, and helpful with the purchase of my new Camry. This was the second time she was my salesperson since my 2003 purchase and she made me feel comfortable through the entire process. The staff was nice as well. Great dealership to go to for a great purchase experience. Satisfied customer More
Where there is a Will Looked high and low for specific vehicle in fl/ga area. I live in Atl. And found it in Macon. Will accurately described condition of vehicle, we cam Looked high and low for specific vehicle in fl/ga area. I live in Atl. And found it in Macon. Will accurately described condition of vehicle, we came to financial agreement and he had it delivered to me in Atl. Very satisfied! More
Buying Experience Staff was very courteous, professional, and helpful from the greeting when we walked in the door until the final sales paperwork was signed. It was o Staff was very courteous, professional, and helpful from the greeting when we walked in the door until the final sales paperwork was signed. It was obvious that this dealership is customer service oriented which made the process less stressful. I look for how businesses treat their customers and will pay more for great customer service. Every member of my sales team made sure we were taken care of from start to finish. Butler Toyota should be proud to have these men on their sales force. I would recommend this dealership and sales team to anyone wishing to purchase a vehicle. More
Service Received My overall experience was great. The finance manager and the salesperson were both friendly and very patient with me since they were dealing with a ve My overall experience was great. The finance manager and the salesperson were both friendly and very patient with me since they were dealing with a very leery customer in me. I haven't purchased a car in over twenty years, and I appreciate the time that was invested in me in regards to me making this purchase. I plan to purchase another car from Butler Toyota in the future. More
Service Advisor My service advisor, Larry Cummings, has helped me for years and always greets me and gets the work done in a timely manner. I also appreciate the cle My service advisor, Larry Cummings, has helped me for years and always greets me and gets the work done in a timely manner. I also appreciate the cleanliness of the entire building! More