Butler Toyota

Oil Change; Alignment & Brakes As always; Sam helped us get our van serviced and keep us safe by checking everything when we come in for our regular service. While we only intended As always; Sam helped us get our van serviced and keep us safe by checking everything when we come in for our regular service. While we only intended to change the oil and have the tires aligned; our brakes were very low. Sam was able to help us get the needed repairs that day while still allowing us to make our other commitments. Thankfully the Butler Toyota shuttle service was available and the driver quickly came to get me when the van was ready for pick up. Such a friendly and helpful service center. More

Awesome experience with Butler Toyota I wasn't sure what I was looking for when I stopped by Butler Toyota. Cedric Jackson made my car shopping a wonderful and very pleasant experience. He I wasn't sure what I was looking for when I stopped by Butler Toyota. Cedric Jackson made my car shopping a wonderful and very pleasant experience. He was very knowledgeable of the vehicles and honest with me of all the pros and cons of the ones I was looking at to help me make my decision. Everyone was very helpful, friendly, and treated us like family here. I can't complain about any service we received from any department . i would like to thank Cedric, Kevin Williams, and Chad Harper for their assistance in making this a pleasant experience for me. I'm loving my 2018 Toyota Camry!!! More

Very exceptional Troy was diligent and provided exceptional service. He stayed in contact and assisted me until I drove away in my new 2018 Camry. Don’t lose him it wo Troy was diligent and provided exceptional service. He stayed in contact and assisted me until I drove away in my new 2018 Camry. Don’t lose him it would be a great lost. More

Dissatisfied with service The finance manager I had when I purchase my car did not explain how to cacel extended warranty. I came back twice before problem corrected The finance manager I had when I purchase my car did not explain how to cacel extended warranty. I came back twice before problem corrected More

Larry Cummings I only go to Larry. I have been going to Larry for 5 years now. I am a female and it is hard for me to trust companies. I live in Warner Robins but I I only go to Larry. I have been going to Larry for 5 years now. I am a female and it is hard for me to trust companies. I live in Warner Robins but I drive to Macon because of the quality. I don't like the prices of Toyota.. They are high. However, I rather pay for something one time than have to go back to get same thing fixed again. Larry can't help Toyota prices but he can help his attitude. He has always been professional. I will continue to go to Larry. More

Service Sam was great and service was fast. Everything went as planned. I had no concerns. I was there 30 m in notes early and they took me anyways and had me Sam was great and service was fast. Everything went as planned. I had no concerns. I was there 30 m in notes early and they took me anyways and had me out quickly More

Great I was very impressed with the service here and would definitely recommend this place to anyone. My experience was great and fast. I was very impressed I was very impressed with the service here and would definitely recommend this place to anyone. My experience was great and fast. I was very impressed with the Brian Hatfield’s professionalism. More

Job well done!!!! Mr. Brian and the Service Department made sure that I was satisfied with the services that was done to my Toyota Rava 4. The service was completed in Mr. Brian and the Service Department made sure that I was satisfied with the services that was done to my Toyota Rava 4. The service was completed in a short amount of time. I didn't have to wait very long at all. Very pleased with the work that was done, so far. More

Diagnosed and replaced bad starter Was traveling from Florida to Wisconsin with an overnight stay in Macon. In morning, car would not start so had it towed to Butler Toyota. They diagno Was traveling from Florida to Wisconsin with an overnight stay in Macon. In morning, car would not start so had it towed to Butler Toyota. They diagnosed the problem shortly after arrival and recommended replacing the starter, which they did not have on hand. They ordered the new part on a Friday afternoon, received it the next morning, and had us back on the road before noon on Saturday! While waiting, they found a room in a nearby hotel for us, provided shuttle service, and even stopped at a local drug store for us enroute to the hotel. Shuttle picked us up next morning and we were on our way! Without exception every person we met at Butler was warmly welcoming, very helpful, and professionally competent. Knowing full well that We were just passing through Macon and so not likely to be a return customer, they treated royally. If I lived in that area, they would get all my business, without question! More

Great customer service Curtis spent a lot of time with us, and was very knowledgeable and patient during the whole shopping and negotiation experience. He is energetic and h Curtis spent a lot of time with us, and was very knowledgeable and patient during the whole shopping and negotiation experience. He is energetic and helpful, and I believe works well with all types of customers, and is willing to learn from them as well (this is coming from someone who is a bit older and has some physical limitations). More